9-4 Reporting Irregularities

9-4.1 PS Form 2759

The Postal Service uses PS Form 2759, Mail Handling Irregularities, to report the type of irregularity, the category of mail, the routing label information when appropriate, and other information required to adjudicate the offense. PS Form 2759 is intended primarily as a management tool for local Postal Service officials and air carrier officials responsible for the proper handling of mail.

See Appendix I for an image of PS Form 2759.

9-4.1.1 Responsibility

Any Postal Service personnel who becomes aware of a mail handling irregularity is responsible for reporting it on PS Form 2759 on the day that the incident occurs or as soon as the issue is known.

9-4.1.2 Explanation of Irregularity

As soon as possible after a Postal Service personnel completes PS Form 2759 and the administrative official or designee is aware of the irregularity, the administrative official or designee attempts to obtain an explanation of the irregularity from the air carrier. The administrative official or designee summarizes this information on PS Form 2759 under the column “Explanation of Irregularity.”

9-4.1.3 Distribution

9-4.1.3.1 At Own Postal Service Unit

At the close of each tour or at least every 24 hours, the employee in charge of the reporting unit must do the following:

1. For PS Form 2759 dated before July 2003:
1. Send the first two parts of the four-part PS Form 2759, with all supporting documentation, to the appropriate Postal Service official, as follows:
1. For incidents that occurred at Anchorage, send to the manager of the Airport Mail Facility (AMF) at Anchorage.
2. For all other incidents, send to the TANS office at the Anchorage Processing and Distribution Center (P&DC).
2. Send the third part to the local air carrier station manager/representative.
3. Retain the fourth part in the reporting unit files.
2. For PS Form 2759 dated July 2003 and after:
1. Make and retain a copy for reporting unit files. Send the original, with all supporting documentation, to the appropriate Postal Service official, as follows:
1. For incidents that occurred at Anchorage, send to the manager of the AMF at Anchorage.
2. For all other incidents, send to the TANS office at the Anchorage P&DC.
2. Send the second copy to the local air carrier station manager/representative.

9-4.1.3.2 At a Postal Service Unit Not Its Own

An office preparing PS Form 2759 for an air carrier irregularity occurring at a Postal Service unit other than its own (i.e., an irregularity such as “carried by,” “loaded in error,” etc.) must, within 24 hours, distribute the parts of the form as described in 9-4.1.3.1.