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Letter for Customers Resetting Meters at the Window

Following this article you will find a letter that can be reproduced as necessary. As published in Postal Bulletin 22039 (12-14-00), manually set electronic postage meters are being removed from the market because of security concerns. Postal employees who set meters should give a copy of this letter to customers when meters are presented for resetting.

This letter is also being sent to all affected customers by their respective meter manufacturers. Customers may receive multiple copies of this letter, but it is imperative they get the message. Our customers need to be aware of this action in ample time to allow them to plan for the procurement of replacement equipment.

- Postage Technology Management,Retail, Consumers and Small Business, 1-11-01

D-LINK

Scanned letter,a d-link is provided.

 

What's In Store

January 8 through February 25

New promotion

The Postal Service and MasterCard® are conducting a promotion in all A and B kit offices during the Love Drive period. The purpose is to inform customers that the Postal Service accepts credit cards and to promote this cost-effective means of payment.

Customers who pay for their purchases with their MasterCard and spend a minimum of $12 will receive a "Coloring Postcards" coloring book. It features images of Love stamps that have been issued by the Postal Service in a postcard format. The images can be colored and then mailed. The postcards are oversize so they will need a First-Class rate stamp. Each card commemorates a specific day such as Secret Pal Day and World Peace Day. This item is limited to one per customer while supplies last.

The coloring books will be distributed through the Retail Merchandise Center. This distribution will be separate from the Love Drive period POP kit. The books cannot be re-ordered once an office is out of stock. The list of offices receiving the coloring books and the quantity they will receive can be found on the Retail website. All offices should have received their allocation by January 3.

A counter mat and counter card will be used to promote this offer. Please refer to your POP planogram for correct placements of these elements.

Tour these results

It's over but not forgotten. The VISA®/USPS Tour de France Customer Sweepstakes and supporting Retail Employee Contest had impact. VISA transaction volume grew 27 percent compared to the same period last year, and 1.6 million more VISA transactions were handled during the promotion than during the same period last year.

Peggy Hoskins, sales and services associate, at the Shaker Heights Post Office in Cleveland, OH, was the grand prize winner in the VISA/USPS Retail Employee Contest. She was randomly selected from 544 eligible employees of the winning retail units. She won a trip for two to the Tour de France. All prizes were provided by co-sponsors of the USPS Pro Cycling Team at no cost to the Postal Service.

Phase two-Spreading the Brand

Which offices are next in line for Ready PostTM? Glad you asked. The Phase II deployment begins January 15. The remaining offices in the Midwest, New York Metro, Northeast, and Western areas will get their share of the national USPS brand of shipping supplies. Also part of this deployment will be offices in the Pacific Area.

Feedback

Send comments and questions to:
WHAT'S IN STORE
US POSTAL SERVICE
1735 N LYNN STREET RM 6042
ARLINGTON VA 22209-6057

Whats In Store ----

Retail Coaches Corner

Retail Coaches Corner is here!

This is our first column in our permanent location. This is for all retail employees, coaches, and managers.

Rate Change Information

When: Effective January 7, 2001

Domestic Change:

1. Can currently inventoried stamped paper stationery be sold after the rate increase? Hint: Dec 14 PB 22039.

2. Did any Express Mail rates decrease? Hint: Half-pound rate.

3. Will there be different nonmachinable surchages for Parcel Post depending on the rate? Hint: Intra.

4. Is it true that if a customer's package weighs less than a pound, Parcel Post rates can be offered?

5. What is Media Mail? Hint: Eligible items for mailing include books, film, printed music, test materials, sound recordings, and playscripts.

6. Did the fees for Delivery Confirmation service change? Hint: Consider electronic and retail options.

Answers to the questions can be found in the Field Implementation Kit contained in R2000-1 Special Postal Bulletin, January 7, 2001 (22039A, 12-21-00).


International Change:

Where did you find all the information regarding the changes for your retail employees?

Service talks and a reference card were published in Postal Bulletin 22038, November 30,
2000. Also provided is a frequently asked questions page. This is also on the Retail Home Page at http://retail.usps.gov.

What are the only categories of international mail offered?
Global Express Guaranteed (GXG)
Global Express Mail
Global Priority Mail
Global Airmail
Global Economy Mail

Submit questions or comments to Hank Heren
at hheren@email.usps.gov.

What's In Store January, February and March calendars can be found on the Retail Intranet site at http://usps.gov

What's in store January calendar can be found on the Retail Intranet site at http://retail.usps.gov

What's in store February calendar can be found on the Retail Intranet site at http://retail.usps.gov

What's in store March calendar can be found on the Retail Intranet site at http://retail.usps.gov

Postal Bulletin Distribution

The GPO distributes the Postal Bulletin for the Postal Service to all postal facilities except classified stations and branches, contract postal units, and detached mail units, which receive copies from their administrative post office. The Postal Bulletin is also available online at http://www.usps.com (click on Info, then Postal Periodicals and Publications).

If your postal facility has access to cc:Mail, you may send a request for a new subscription order, an address and/or quantity change, or a subscription query to the cc:Mail address POSTAL BULLETIN. If you are using another email product, you can use the Internet emailaddress pbulleti@email.usps.gov.

If you do not have access to email, you may complete the order form and mail it to:
ATTN POSTAL BULLETIN
US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 2800
WASHINGTON DC 20260-1540

Either way you send it, please include the "PO0"subscription number from your address label.

Sample of the Postal Service Order forms for the Postal Bulletin