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Domestic Mail (continued)

REVISED FORMS

3883, Firm Delivery Receipt for Accountable and Bulk Delivery Mail, and 3816, COD

With the launch of the signature capture program and the electronic record management system, the Postal Service has virtually eliminated manual filing of delivery records. PS Form 3849, Delivery Notice/Reminder/Receipt, now serves as the universal method of signature capture. Once an appropriate signature has been captured on PS Form 3849, the delivery record is stored electronically in a national database.

PS Form 3883

Currently customers receiving articles recorded on PS Form 3883, Firm Delivery Receipt for Accountable and Bulk Delivery Mail, must sign and print their name on PS Form 3849 in order to electronically link the signature information to the Firm Delivery Receipt, even though PS Form 3883 has a "Received By" block. In the revised PS Form 3883, the "Received By" block (see Exhibit 1) has been removed in accordance with Handbook PO-610, Signature Capture and Electronic Record Management: Manager's Guide to Standard Operating Procedures. Also, standard information on the revised PS Form 3883 has been updated.

PS Form 3816

This process change to solely relying on PS Form 3849 for all signature capture has also resulted in the removal of the "Signature" block from PS Form 3816, COD (see Exhibit 2). Standard information on the revised PS Form 3816 has also been updated.

When offices under the manual record management system (refer to Postal Operations Manual, POM 619, Mail Claim Check System) use PS Form 3849 to capture a signature, that form must be attached to PS Form 3816 or PS Form 3883 for local filing and retrieval purposes.

Existing stock will be used until depleted. We will supply ordering information in a future Postal Bulletin.

- Product Information Requirements, 2-21-02

Exhibit 1

PS Form 3816.

Exhibit 2

PS Form 3883, Firm Delivery Receipt for Accountable and Bulk Delivery Mail.

Exhibit 2 (continued)

Reverse side of PS Form 3883, Firm Delivery Receipt for Accountable and Bulk Delivery Mail.