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Administrative Services

Directives and Forms Update

Effective immediately, Publication 223, Directives and Forms Catalog (June 1999), is revised. The tables below contain the document ID, edition date, title, national stock number (NSN), and the postal and public supply source for all new, revised, and obsolete directives and forms. Use this article to keep Publication 223 current. Information on how to order directives and forms can be found in chapter 1 of Publication 223.

IWEB = Intranet = http://blue.usps.gov; click onInformation, then Policies and Procedures.

WWW = USPS Web page = www.usps.com.

PE = Postal Explorer = http://pe.usps.gov.

F3 = F3 Fill Software.

New Directives

Posters

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS
Source
Public
Source
POS 501 4/2002 Hotline: Working to Build an Efficient and Effective Postal Service 16x20 7690-05-000-5084 EA IG MDC N/A
POS Q631 6/2002 Standard Mail Presorted Letters - Machinable 14x21 7690-05-000-5108 EA P&PD MDC PBC

Publications

PSIN TL Edition Date Title Stock Number Manual
Relation
Org. USPS
Source
Public
Source
PUB 78 blank 10/2002 eTravel Helpful Hints N/A FMM FIN HQO N/A

Notices

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS
Source
Public
Source
NOT 131 9/2002 MPTQM 3 x 5/8 N/A EA S&M HQO P/F

Revised Directives

Handbooks

PSIN TL Edition Date Title Stock Number Manual
Relation
Org. USPS
Source
Public
Source
HBK EL-902 blank 8/30/02 Agreement between USPS and NLRCA, 2000-2004 7610-01-000-9092 ELM LR MDC N/A
HBK EL-912 blank 7/30/02 Agreement between USPS and APWU, AFL-CIO, 2000-2003 7610-04-000-0364 ELM LR MDC MDC
HBK PO-250 blank 7/2002 Consumer Answer Book 7610-03-000-9188 POM CA MDC N/A

Labels

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS
Source
Public
Source
LAB 100 7/2002 Nonstandard Size Surcharge 7x4 1/2 7690-03-000-9028 EA P&PD MDC N/A

Manuals

PSIN Issue Edition Date Title Stock Number Manual Relation Org. USPS Source Public
Source
ELMISSUE 17 7/2002 Employee and Labor Relations Manual 7610-02-000-9963 ELM ERM MDC
IWEB
MDC
WWW

Posters

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS
Source
Public
Source
POS 123-L 6/2002 Postal Rates and Fees 24x36 7690-03-000-4150 EA P&PD MDC PBC
POS 123-S 6/2002 Postal Rates and Fees 14x21 7690-03-000-4151 EA P&PD MDC PBC
POS Q015 6/2002 Ancillary Service Endorsements 14x21 7690-05-000-4045 EA P&PD MDC PBC
POS Q130 6/2002 First-Class Mail - Presorted Letters and Cards 14x21 7690-03-000-8911 EA P&PD MDC PBC
POS Q132 6/2002 First-Class Mail - Presorted Flats 14x21 7690-03-000-8912 EA P&PD MDC PBC
POS Q140 6/2002 First-Class Mail - Automation Letters and Cards 14x21 7690-03-000-8913 EA P&PD MDC PBC
POS Q141 6/2002 First-Class Mail - Automation Flats 14x21 7690-03-000-8914 EA P&PD MDC PBC
POS Q230 6/2002 Periodicals - Nonautomation Letters 14x21 7690-04-000-5227 EA P&PD MDC PBC
POS Q231 6/2002 Periodicals - Nonautomation Flats 14x21 7690-04-000-5228 EA P&PD MDC PBC
POS Q632 6/2002 Standard Mail (A) - Nonautomation Flats 14x21 7690-03-000-8916 EA P&PD MDC PBC
POS Q640 6/2002 Standard Mail (A) Automation Letters 14x21 7690-03-000-8917 EA P&PD MDC PBC
POS Q641 6/2002 Standard Mail (A) - Automation Flats 14x21 7690-03-000-8918 EA P&PD MDC PBC
POS Q810 6/2002 Designing Letters and Cards for Automated Processing 14x21 7690-03-000-8922 EA P&PD MDC PBC
POS Q820 6/2002 Designing Flats for Automated Processing 14x21 7690-03-000-8923 EA P&PD MDC PBC

Publications

PSIN TL Edition Date Title Stock Number Manual
Relation
Org. USPS
Source
Public
Source
PUB 95 blank 6/2002 Quick Service Guide 7610-04-000-1197 DMM P&P MDC PBC
PUB 133 blank 5/7/2002 What You Need to Know About EEO 7690-03-000-4279 ELM ER&M MDC MDC
PUB 166 blank 9/2002 Mail Center Security Guide 7690-05-000-4890 ISM IS MDC MDC
PUB 168 blank 9/2002 Postal Inspector Application 7610-05-000-5042 ISM IS MDC MDC
PUB 197 blank 9/2002 Confirm Service Customer Service Guide 7610-05-000-5495 POM CBM MDC N/A
PUB 227 blank 7/2002 Preparing Parcels for Mailing 7610-02-000-7905 DMM P&PD MDC P/F
PUB 295 blank 9/2002 Hispanic People and Events on U.S. Postage Stamps 7610-03-000-9507 ELM DD MDC MDC

Obsolete Directives

Memorandums of Policy

PSIN Edition Date Title Org. USPS Source
MOP IT-03-16-20021 3/16/2001 Section 508 Web Accessibility Guidelines IT IWEB

Revised Forms (revised forms appear on the Web before they are stocked at the MDC)

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 2181 9/1988 9/1988 Authorization and Release 7530-02-000-7400 PS SH IS MDC/ IWEB N/A
PS 3203 6/2002 6/2002 Personalized Stamped Envelopes Order Form 7530-01-000-9880 PU EA GR&PP MDC P/F
PS 3240 9/2002 9/2002 Uniform Allowance Inquiry 7530-01-000-9892 PS SH LR MDC/ IWEB N/A
PS 3655 08/2002 8/2002 International Surface Airlift (ISAL) Direct Shipment Option Advisement & Confirmation of Transaction N/A AE SH IB FF N/A
PS 5051 09/2002 9/2002 Confirmation Services - Electronic Option Application N/A PU SH PD IWEB WWW
PS 5640 8/2002 8/2002 Online Express Mail Daily Log 7530-05-000-5063 PU EA D&R MDC/ IWEB WWW
PS 6805 7/2002 7/2002 Qualified Business Reply Mail (OBRM) Application and Approval 7530-04-000-6400 PU EA P&C MDC/ IWEB WWW
PS 8006 9/2002 9/2002 Uniform Allowance Code Sheet (for Regular, Contract, or Work Clothes Program) 7530-02-000-9225 PS SH LR MDC/ IWEB N/A
PS 8017 6/2002 6/2002 Expedited Plant Load Shipment Record 7530-02-000-9297 PS SH NO IWEB N/A
PS 8124 8/2002 8/2002 Award Report N/A PS SH FIN IWEB N/A
PS 8190 8/2002 8/2002 USPS-NALC Joint Step A Grievance Form 7510-05-000-4168 PS EA LR MDC/ IWEB N/A

Obsolete Forms

Forms

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 4314-C 01/1995 07/1989 Consumer Service Card 7530-02-000-9215 PS SE LR F3 MDC

- Policies and Procedures Information,
Public Affairs and Communications, 10-3-02

ASM REVISION

Maintenance Operating Plan Requirements

Effective October 3, 2002, Administrative Support Manual (ASM) 13 is revised to add section 531.24, which includes sections 531.241 through 531.247. We added the new section to include policy and procedures for establishing, updating, and using the maintenance operating plan. The maintenance operating plan is a database of in- formation that contains details about operating processes and procedures that are integral to the Maintenance organization.

We will incorporate this revision into the printed version of ASM 14 and into an incremental update of the online ASM 13, which is accessible through the Postal Service PolicyNet Web site on the intranet at http://blue.usps.gov/cpim; click on Manuals.

Administrative Support Manual (ASM)

* * * * *

5 Facilities and Equipment

* * * * *

53 Maintenance

531 General

* * * * *

[Add section 531.24, which includes sections 531.241 through 531.247, to read as follows:]

531.24 Maintenance Operating Plan

531.241 Definition

The maintenance operating plan is a structured database of information that provides details about operating processes and procedures integral to the maintenance organization. The Maintenance Technical Support Center (MTSC) provides the software tool that enables each site to build and maintain the database. Each locally identified process and procedure is developed by the Maintenance staff to provide information on the tasks, responsible parties, methods, best practices, standard operating procedures, suppliers, customers, associated contracts, critical contacts, supporting documentation, frequency, goals, and results.

531.242 Purpose of the Maintenance Operating Plan

The primary objectives of the maintenance operating plan are to:

a. Identify and define tasks that Maintenance organizations at the local level use.

b. Assign responsibilities for the identified process and its attendant procedures.

c. Assess each process to determine the appropriate procedures and methods needed to accomplish each task and define its relationship to supporting the local facility.

d. Incorporate and share best practices and standard operating procedures from other facilities and locations.

e. Make available and share accumulated data from the plan with the entire maintenance workforce in the facility.

531.243 Requirements for Developing the Plan

Maintenance managers or senior Maintenance officials are responsible for developing the maintenance operating plan and must develop the plan as follows:

a. Use the format and tool (i.e., software application), which MTSC provides, to develop the maintenance operating plan.

b. Consider including in the plan, all tasks that personnel or contractors perform for the site.

c. Develop a plan that includes at least the processes and procedures that MTSC has identified and included in the plan template, which is available on the MTSC Web site.

d. Identify other processes and procedures that are local or specific to a site and use the plan to continue to develop and improve those processes and procedures.

531.244 Requirements to Update the Plan

Once established, the maintenance operating plan must be kept current by the local maintenance manager. When procedures, tasks, or personnel change, the responsible manager must:

a. Update the plan to keep it current.

b. Make the changes available to everyone on the Maintenance staff.

531.245 Use of Information in the Plan

Information (in print or soft form) in the maintenance operating plan defines and quantifies the maintenance function on a local facility level. This information must be up-to-date and readily available to the management (within and outside of the Maintenance organization) and Maintenance staff in the facility to facilitate actions covered by the plan.

The report features of the maintenance operating plan allow review of tasks assigned to individuals for accountability, workload balancing, and transition when responsible parties leave the department. New members of the Maintenance staff or Facility Management can use the information to develop an understanding of the tasks performed by maintenance and the processes and procedures used to accomplish those tasks.

531.246 Types of Reports

The reports available in the plan include:

a. Alert report. A list of scheduled tasks in advance of the required time or tasks that are due.

b. Contract report. Specific information about contracts that support tasks within the plan.

c. Customer report. A list of customers (individuals and groups) that are defined by the user.

d. Detailed report. One-page summaries of all information entered about a specific task.

e. Task report. One-line listings covering all tasks defined in the plan.

f. Responsibility report. A list of tasks by primary responsibility assignments.

g. Trigger report. A list of every task performed or required as the result of some activity (e.g., new manuals, subcontractor on site, or relocation).

531.247 References

For more information about the maintenance operating plan, refer to the current Master Index Maintenance Management Order (MMO) on the subject Maintenance Operating Plan.

* * * * *

- Maintenance Policies and Programs,
Engineering, 10-3-02

NEW HANDBOOK AS-508

Section 508

The Postal Service published Handbook AS-508, Section 508, to help you understand Section 508 of the Rehabilitation Act. Use the new handbook to:

Learn about Section 508.

Learn how Section 508 affects you.

Learn what you must do to comply with this law.

In general, Section 508 requires that federal agencies, including the Postal Service, purchase, develop, or maintain electronic and information technology (EIT) systems that are accessible to people with disabilities. For example, Web pages, computers, software, hardware, telephone systems, and electronic forms are technologies covered by this law.

The new handbook makes the following obsolete:

MI AS-860-2002-1, Section 508 and USPS Information Technology Accessibility (February 2002).

MOP IT-03-16-2001, Section 508 Web Accessibility Guidelines (March 2001).

Compliance with Section 508 removes EIT barriers and thereby helps to ensure that every employee and customer can conduct business for and with the Postal Service.

The new handbook is available online at the:

Postal Service PolicyNet Web site at http://blue.usps.gov/cpim; click on HBKs.

USPS Section 508 Accessibility Resources Web site at http://blue.usps.gov/508web.

- Technology and Standards,
Information Technology, 10-3-02

The Postal Service brand is the essence of who we are, brought to you by the US Postal Service.


Domestic Mail

DMM REVISION

Additional Placement Option for Address Change Service Participant Code

Effective October 3, 2002, Domestic Mail Manual (DMM) M013 is revised to allow placement of an Address Change Service (ACS) participant code on the mailpiece directly above the address and below the ancillary service endorsement when the endorsement is located directly above the address block. This new optional location is limited to letter-size machinable pieces (see DMM C050) with or without a barcode. The ACS participant code and ancillary service endorsement must be printed in a non-narrow variant of Helvetica or Arial sans serif font in the range of 10 to 12 points.

This additional location allows the mail to become eligible for the new Postal Automation Redirection System (PARS). PARS is a pilot program designed to improve the processing of undeliverable-as-addressed mail, as well as the address notification process. It may also permit additional mailers to participate in the ACS program.

Mailers are reminded that the only ancillary service endorsements permitted with ACS are "Address Service Requested" and "Change Service Requested."

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

M Mail Preparation and Sortation

M000 General Preparation Standards

M010 Mailpieces

* * * * *

M013 Optional Endorsement Lines

* * * * *

2.0 FORMAT

* * * * *

[Revise headings and text of 2.3 and 2.4 to read as follows:]

2.3 ACS Code in OEL

If an Address Change Service (ACS) participant code (see 3.0) is used in an OEL on a label or in an address block, the delimiter symbol (#) must be in the first position at the left margin of the OEL, followed by the seven-character USPS-assigned ACS participant code, then one blank space. The remaining blank spaces between the left-justified delimiter and ACS participant code and the first character of the right-justified mail sortation information of the OEL must be filled with asterisks.

2.4 No ACS Code in OEL

If an ACS participant code is not placed in the OEL as permitted by 3.2 or is not used at all, the OEL must be filled with asterisks from the left margin of the label or address block (as defined by the position of the first character printed at the left margin in the label or address block) up to the first character in the OEL.

* * * * *

[Add new 3.0 to read as follows:]

3.0 ADDRESS CHANGE SERVICE

3.1 Participant Code

The Address Change Service (ACS) participant code is provided to authorized mailers by the National Customer Support Center (NCSC) (see G043 for address). The participant code consists of seven alpha characters, aligned left, and must be preceded by a single pound sign (#) delimiter.

3.2 Placement

The ACS participant code may be placed in one of two positions:

a. In the optional endorsement line.The participant code must occupy the first eight positions on the left side of the OEL and be formatted as provided in 2.3.

b. On the mailpiece or an address label directly below the ancillary service endorsement, left-justified, when the endorsement is placed directly above the address block, if these additional standards are met:

(1) The mailpiece must be letter-size and machinable (see C050), with or without a barcode, or letter-size and automation-compatible (see C810).

(2) If mailer keyline information is used, it must be the top line of the address block. For automation-rate letters, the delivery point barcode may not be placed above a mailer keyline.

(3) If a window envelope is used, the clearance between the top line (mailer keyline) of the address block and the top edge of the address window must be at least 1/25 inch. This clearance must be maintained during the range of movement of the insert in the envelope.

(4) If an address label is used, the clearance between the top line (mailer keyline) of the address block and the top edge of the address label must be at least 1/25 inch.

(5) The ACS participant code and ancillary service endorsement must be printed in a non-narrow variant of Helvetica or Arial sans serif font in the range of 10 to 12 points.

Sample picture of window envelope.

- National Customer Support Center,
Address Management, 10-3-02

DMM REVISION

"Change Service Requested" Endorsement With Delivery Confirmation or Signature Confirmation

Effective October 3, 2002, Domestic Mail Manual (DMM) E610.9.0, F010.5.1, F010.5.3, and F010.5.4 are revised to allow mailers the option to use the "Change Service Requested" ancillary service endorsement with either Delivery ConfirmationTM service or, where available, Signature ConfirmationTM service. This revision still prohibits the use of any other special service or the mailing of live animals with "Change Service Requested." DMM F010.5.2, F010.5.5, and F030.5.3 are also revised for editorial consistency and improved presentation.

This revision to the standards for "Change Service Requested" removes a restriction that conflicts with the needs of many mailers and, in particular, the needs of shippers of perishable merchandise such as fruits and other edible products that are likely to spoil within a short period. In many cases it is impractical to redirect undeliverable-as- addressed (UAA) mail containing such merchandise - either by forwarding it to an intended recipient who has moved and filed a change-of-address order or by returning it to the sender when the mail cannot be forwarded.

In addition to requiring a notification of address correction or other reason for nondelivery, along with the disposal of an undeliverable item, these shippers also require information about the date and time of attempted delivery, which Delivery Confirmation service or Signature Confirmation service can provide.

Postal Service Handling

The use of Delivery Confirmation service or Signature Confirmation service with the "Change Service Requested" endorsement does not affect how delivery units and Computerized Forwarding System (CFS) sites handle UAA parcels. Carriers and clerks will continue to scan these endorsed parcels with the same scan events as they now use for Delivery Confirmation or Signature Confirmation parcels that do not bear the "Change Service Requested" endorsement.

Processing of address correction notifications and mailpiece disposal will be handled in the same manner as any other undeliverable mailpiece bearing the "Change Service Requested" endorsement.

In keeping with the current process, UAA Delivery Confirmation or Signature Confirmation pieces that contain an Address Change Service (ACS) participant code will be sent to the appropriate CFS site for processing. The CFS site will process the address correction notifications and then dispose of the pieces according to the approved treatment in DMM F010.5.0 for pieces endorsed "Change Service Requested." The Delivery Confirmation or Signature Confirmation barcode will not affect the disposal of such pieces.

Address Change Service

Except for Periodicals mail, authorized ACS participants must use either "Address Service Requested" or "Change Service Requested" with an ACS participant code. For Periodicals mail, an ACS participant code may be used either with mail endorsed "Address Service Requested" or without any ancillary service endorsement.

Employees are reminded that all undeliverable mail bearing both an ACS participant code in the address block and an ancillary service endorsement must be sent to the appropriate CFS site. Some employees mistakenly assume that the only UAA ACS mail that is to be sent to a CFS site is mail for which addressees have filed a change-of- address order. This assumption is not correct.

In addition to those situations where an addressee moves and files a change-of-address order, there can be other reasons for UAA ACS mail as shown in DMM Exhibit F010.4.1. Some of those reasons include cases where the addressee has moved and has not filed a change-of- address order ("Moved, Left No Address") or the mail shows an insufficient address or contains a house number or street name that does not exist. Mailers using ACS as a cost-effective means to maintain address lists expect to receive information electronically for all UAA mail from offices that utilize CFS sites.

Scanning Reminder

Employees are also reminded of the extreme importance in properly scanning every piece of mail that bears a Delivery Confirmation service or Signature Confirmation service barcode. Mailers and parcel shippers wanting to use "Change Service Requested" with Delivery Confirmation or Signature Confirmation have cited the critical need of obtaining a Delivery Confirmation or Signature Confirmation scan from a delivery unit to learn when the mail was not deliverable as addressed.

Limitations on Endorsement Use

Mailers and shippers of perishable items planning to use the "Change Service Requested" ancillary service endorsement with Delivery Confirmation service or, where available, Signature Confirmation service, are reminded of the following:

First-Class Mail Items. The endorsement is available for First-Class Mail items only with participation in ACS. For First-Class Mail items, Delivery Confirmation service or Signature Confirmation service is available only for parcels or parcel-shaped mail as defined in DMM C100.5.0.

Priority Mail Items. The endorsement is available for Priority Mail items only with participation in ACS. For Priority Mail items, only perishable matter may bear the "Change Service Requested" endorsement.

Standard Mail Items. The endorsement is available for Standard Mail items with or without participation in ACS. For Standard Mail items, Delivery Confirmation service is the only special service available with "Change Service Requested." Any Standard Mail item using a special service must be subject to the residual shape surcharge.

Package Services Items. The endorsement is available for Package Services items with or without participation in ACS. For Package Services mail, Delivery Confirmation service and Signature Confirmation service are limited to parcels and may not be used on flat-size mail.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E600 Standard Mail

E610 Basic Standards

* * * * *

9.0 SPECIAL SERVICES

[Renumber old 9.1 through 9.3 as new 9.2 through 9.4.]

[Add new 9.1 to read as follows:]

9.1 Available Services

Only the following special services may be used with Standard Mail that is eligible under 9.2:

a. Bulk insurance.

b. Return receipt for merchandise.

c. Delivery Confirmation (electronic option only).

9.2 Eligible Matter

[Revise new 9.2 to read as follows:]

Special services available for Standard Mail may be used only with Standard Mail subject to the residual shape surcharge under 5.5.

9.3 Ineligible Matter

[Revise new 9.3 to read as follows:]

Special services may not be used for any of the following types of Standard Mail:

a. Pieces not subject to the residual shape surcharge.

b. Machinable parcels mailed using Bulk Parcel Return Service.

c. Pieces mailed with detached address labels under A060.

d. Pieces mailed at Enhanced Carrier Route rates.

9.4 Additional Preparation Requirements

[Revise new 9.4 to read as follows:]

Any eligible mailpiece with a special service must bear a return address under A010 and an ancillary service endorsement under F010 as follows:

a. Pieces with bulk insurance or return receipt for merchandise must bear an endorsement that returns any undeliverable-as-addressed piece to the sender. Required endorsements are "Address Service Requested," "Forwarding Service Requested," or "Return Service Requested."

b. Pieces with Delivery Confirmation must bear one of the required endorsements in 9.4a or "Change Service Requested."

* * * * *

F Forwarding and Related Services

F000 Basic Services

F010 Basic Information

* * * * *

5.0 CLASS TREATMENT FOR ANCILLARY SERVICES

[Revise heading and text to read as follows:]

5.1 First-Class Mail and Priority Mail

Undeliverable-as-addressed (UAA) First-Class Mail (including stamped cards and postcards) and Priority Mail are treated as described in Exhibit 5.1, with these additional conditions:

a. First-Class Mail and Priority Mail cards and unregistered letters that do not appear to contain merchandise and do not bear "Return Service

Requested" or "Change Service Requested" may be forwarded to international addresses.

b. The exceptional address format under A040 may not be used on mail with any ancillary service endorsement or mail with any special service. Forwarding service is not provided for such mail. Undeliverable First-Class Mail with this address format is returned with the reason for nondelivery attached only if the address is incorrect or incomplete or the mail is undeliverable for another reason as shown in Exhibit 4.1.

c. The Priority Mail portion of a Priority Mail drop shipment receives the forwarding, return, and address correction services described in Exhibit 5.1. The mail enclosed within the drop shipment receives the services appropriate for its class.

d. First-Class Mail or Priority Mail bearing Standard Mail markings and endorsements permitted by E600 and P100 receives forwarding, return, and address correction services for Standard Mail under 5.3.

e. First-Class Mail or Priority Mail bearing "Change Service Requested" must include the appropriate Address Change Service (ACS) participant code from an authorized ACS participant. "Change Service Requested" is not permitted for the following:

(1) Priority Mail other than Priority Mail containing perishable matter.

(2) First-Class Mail or Priority Mail containing live animals.

(3) First-Class Mail or Priority Mail with a special service other than Delivery Confirmation or Signature Confirmation.

Exhibit 5.1
Treatment of Undeliverable First-Class Mail and Priority Mail

Mailer Endorsement USPS Treatment of UAA Pieces
No endorsement In all cases:
Same treatment as "Forwarding Service Requested."
"Address Service Requested"1 If no change-of-address order on file:
Piece returned with reason for nondelivery attached (no charge).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge); separate notice of new address provided (address correction fee charged).
Months 13 through 18: Piece returned with new address attached (no charge).
After Month 18:
Piece returned with reason for nondelivery attached (no charge).
Mailer Endorsement USPS Treatment of UAA Pieces
"Forwarding Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (no charge).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge).
Months 13 through 18: Piece returned with new address attached (no charge).
After Month 18: Piece returned with reason for nondelivery attached (no charge).
"Return Service Requested" In all cases:
Piece returned with new address or reason for nondelivery attached (in either case, no charge).
"Change Service Requested"2 In all cases:
Separate notice of new address or reason for nondelivery provided (in either case, address correction fee charged); piece disposed of by USPS.
Restrictions:
This endorsement may be used only by mailers authorized to participate in Address Change Service (ACS) and only for:
(1) First-Class Mail (excluding live animals) bearing a proper ACS participant code.
(2) Priority Mail containing perishable matter (excluding live animals) and bearing a proper ACS participant code and the marking "Perishable."

Delivery Confirmation and Signature Confirmation are the only special services permitted with this endorsement.
"Temp - Return Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (no charge).
If permanent change-of-address order on file:
Piece returned with new address or reason for nondelivery attached (in either case, no charge).
If temporary change-of-address order on file:
Piece forwarded to temporary address (no charge); no separate notice of temporary address provided.

1. Valid for all pieces, including Address Change Service (ACS) participating pieces.

2. Valid only for ACS participating pieces.

5.2 Periodicals

[Revise introductory text to read as follows:]

Undeliverable-as-addressed (UAA) Periodicals publications (including publications pending Periodicals authorization) are treated as described in Exhibit 5.2, with these additional conditions:

[Renumber current 5.2g as 5.2a, current 5.2d as 5.2b, current 5.2a through 5.2c as 5.2c through 5.2e, and current 2.5e and 2.5f, as 2.5f and 2.5g.]

* * * * *

[Rename chart as Exhibit 5.2 and revise text as follows:]

Exhibit 5.2
Treatment of Undeliverable Periodicals

Mailer Endorsement USPS Treatment of UAA Pieces
No endorsement1 If no change-of-address order on file:
Separate notice of reason for nondelivery provided (address correction fee charged); piece disposed of by USPS.
If change-of-address order on file:
First 60 days:
Piece forwarded (no charge).
After 60-day period: Separate notice of new address or reason for nondelivery provided (in either case, address correction fee charged); piece disposed of by USPS.
"Address Service Requested"1 If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only return postage charged at First-Class Mail single-piece rate or Priority Mail single-piece rate, as appropriate for weight of piece).
If change-of-address order on file:
First 60 days:
Piece forwarded (no charge).
After 60-day period: Piece returned with new address or reason for nondelivery attached (in either case, only return postage charged at First-Class Mail single-piece rate or Priority Mail single-piece rate, as appropriate for weight of piece).
"Forwarding Service Requested" Not available for Periodicals.
"Return Service Requested" Not available for Periodicals.
"Change Service Requested" Not available for Periodicals.

1. Valid for all pieces, including Address Change Service (ACS) participating pieces.

5.3 Standard Mail

[Revise text to read as follows:]

Undeliverable-as-addressed (UAA) Standard Mail is treated as described in Exhibit 5.3a and Exhibit 5.3b, with these additional conditions:

a. Standard Mail is forwarded only to domestic addresses.

b. The exceptional address format under A040 may not be used on mail with any ancillary service endorsement or mail with any special service. Forwarding service and address correction service are not provided for undeliverable Standard Mail with this address format.

c. Standard Mail can be forwarded or returned at the appropriate Media Mail or Library Mail rate, if the content of the mail can qualify as Media Mail under E713 or Library Mail under E714 and the mail is marked "Media Mail" or "Library Mail" directly below the ancillary service endorsement.

d. Mail that can qualify for Shipper Paid Forwarding under the applicable standards in F020 is forwarded or returned at the First-Class Mail single-piece rate or Priority Mail single-piece rate applicable for the weight of the piece.

e. If a Standard Mail piece and any attachment to that piece are not opened by the addressee and the sender has guaranteed forwarding and return postage, the addressee may refuse delivery of the piece and have it returned to the sender without affixing postage. If a Standard Mail piece or any attachment to that piece is opened by the addressee, the addressee must affix the required postage to return the piece to the sender.

f. Standard Mail with insurance or return receipt for merchandise must be endorsed "Address Service Requested," "Forwarding Service Requested," or "Return Service Requested." Standard Mail with Delivery Confirmation must be endorsed "Address Service Requested," "Forwarding Service Requested," "Return Service Requested," or "Change Service Requested."

g. When a large volume of identical-weight pieces originates from a single mailer and is endorsed "Return Service Requested," the USPS may weigh a sample of at least 25 pieces and divide that weight by the number of pieces to determine the weight of a single piece. After the per piece weight is determined, all the pieces are weighed in bulk and divided by the per piece weight to determine the total number of pieces. The return postage is calculated using these numbers. Pieces of identical weight counted in this manner are returned to the sender with the new address or the reason for nondelivery endorsed on the piece.

h. A weighted fee is charged when an unforwardable or undeliverable piece is returned to the sender and the piece is endorsed "Address Service Requested" or "Forwarding Service Requested." The weighted fee is the First-Class Mail single-piece rate or Priority Mail single-piece rate applicable for the weight of the piece and, if applicable, the nonmachinable surcharge (see E130), multiplied by 2.472 and rounded up to the next whole cent (if the computation yields a fraction of a cent). The weighted fee is computed (and rounded if necessary) for each piece individually. Using "Address Service Requested" or "Forwarding Service Requested" obligates the sender to pay the weighted fee on all returned pieces.

i. Returned pieces endorsed "Return Service Requested" are charged the First-Class Mail single- piece rate or Priority Mail single-piece rate applicable for the weight of the piece and, if applicable, the nonmachinable surcharge (see E130).

j. Mail sent as Bulk Parcel Return Service (BPRS) under S924 is returned at the BPRS per piece fee if one of the endorsements includes " - BPRS" as shown in Exhibit 5.3b.

Exhibit 5.3a
Treatment of Undeliverable Standard Mail

Mailer Endorsement USPS Treatment of UAA Pieces
No endorsement In all cases:
Piece disposed of by USPS.
"Address Service Requested"1 If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only weighted fee charged).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge); separate notice of new address provided (address correction fee charged).
Months 13 through 18: Piece returned with new address attached (only weighted fee charged).
After Month 18: Piece returned with reason for nondelivery attached (only weighted fee charged).
"Forwarding Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only weighted fee charged).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge).
Months 13 through 18: Piece returned with new address attached (only weighted fee charged).
After Month 18: Piece returned with reason for nondelivery attached (only weighted fee charged).
"Return Service Requested" In all cases:
Piece returned with new address or reason for nondelivery attached (in either case, only return postage charged at First-Class Mail single-piece rate or Priority Mail single-piece rate, as appropriate for weight of piece).
"Change Service Requested" 1 In all cases:
Separate notice of new address or reason for nondelivery provided (in either case, address correction fee charged); piece disposed of by USPS.
Restriction:
Delivery Confirmation is the only special service permitted with this endorsement.

1. Valid for all pieces, including Address Change Service (ACS) participating pieces.

Exhibit 5.3b
Treatment of Undeliverable BPRS Standard Mail

Mailer Endorsement USPS Treatment of UAA Pieces
"Return Service Requested - BPRS" In all cases:
Piece returned with new address or reason for nondelivery attached (in either case, only Bulk Parcel Return Service fee charged).
"Address Service Requested - BPRS" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only Bulk Parcel Return Service fee charged).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge to addressee); separate ACS notice of new address provided (ACS address correction fee and forwarding postage charged at First-Class Mail single-piece rate or Priority Mail single-piece rate, as appropriate for weight of piece, via ACS participant code).
Months 13 through 18: Piece returned with new address attached (only Bulk Parcel Return Service fee charged).
After Month 18: Piece returned with reason for nondelivery attached (only Bulk Parcel Return Service fee charged).

5.4 Package Services

[Revise text to read as follows:]

Undeliverable-as-addressed (UAA) Package Services mail is treated as described in Exhibit 5.4, with these additional conditions:

a. Package Services mail is forwarded only to domestic addresses.

b. The exceptional address format under A040 may not be used on mail with any ancillary service endorsement or mail with any special service. Forwarding service is not provided for such mail. Undeliverable Parcel Post, Media Mail, and Library Mail with this address format are returned with the reason for nondelivery attached only if the address is incorrect or incomplete or the mail is undeliverable for another reason as shown in Exhibit 4.1. Undeliverable Bound Printed Matter with this address format is disposed of by the USPS.

c. If a Package Services piece and any attachment to that piece are not opened by the addressee and the sender has guaranteed forwarding and return postage, the addressee may refuse delivery of the piece and have it returned to the sender without affixing postage and still have other Package Services pieces forwarded to the addressee. If a Package Services piece or any attachment to that piece is opened by the addressee, the addressee must affix the required postage to return the piece to the sender. If the addressee does not want to pay forwarding postage for all Package Services mail, the postmaster of the new address must use PS Form 3546, Forwarding Order Change Notice, to notify the postmaster of the old address to discontinue the forwarding of Package Services mail.

d. Package Services mail bearing a postage meter indicia from a customer meter that is unaddressed and without a return address (undeliverable) is returned to the post office of mailing. The reason for nondelivery is attached without charging the address correction fee. The piece is returned to the meter licensee on payment of the return postage.

e. Bound Printed Matter with no ancillary service endorsement and:

(1) With Delivery Confirmation, with Signature Confirmation, or with no other special service, is disposed of by USPS.

(2) With a special service other than Delivery Confirmation or Signature Confirmation is treated as though endorsed "Forwarding Service Requested."

Exhibit 5.4
Treatment of Undeliverable Package Services Mail

Mailer Endorsement USPS Treatment of UAA Pieces
No endorsement In all cases:
Same treatment as "Forwarding Service Requested."
Exception:
Bound Printed Matter with Delivery Confirmation, with Signature Confirmation, or with no other special service is disposed of by USPS.
"Address Service Requested"1 If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only return postage charged at appropriate Package Services single-piece rate).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded locally (no charge); forwarded out of town (as postage due for addressee at appropriate Package Services single-piece rate); separate notice of new address provided (address correction fee charged). If addressee refuses to pay postage due, piece returned with reason for nondelivery attached (only forwarding postage, where attempted, and return postage charged at appropriate Package Services single-piece rate).
Months 13 through 18: Piece returned with new address attached (only return postage charged at appropriate Package Services single-piece rate).
After Month 18: Piece returned with reason for nondelivery attached (only return postage charged at appropriate Package Services single-piece rate).
Mailer Endorsement USPS Treatment of UAA Pieces
"Forwarding Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (only return postage charged at appropriate Package Services single-piece rate).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded locally (no charge); forwarded out of town (as postage due for addressee at appropriate Package Services single-piece rate). If addressee refuses to pay postage due, piece returned with reason for nondelivery attached (only forwarding postage, where attempted, and return postage charged at appropriate Package Services single-piece rate).
Months 13 through 18: Piece returned with new address attached (only return postage charged at appropriate Package Services single-piece rate).
After Month 18: Piece returned with reason for nondelivery attached (only return postage charged at appropriate Package Services single-piece rate).
"Return Service Requested" In all cases:
Piece returned with new address or reason for nondelivery attached (in either case, only return postage charged at appropriate Package Services single-piece rate).
"Change Service Requested"1 In all cases:
Separate notice of new address or reason for nondelivery provided (in either case, address correction fee charged); piece disposed of by USPS.
Restriction:
Delivery Confirmation and Signature Confirmation are the only special services permitted with this endorsement.

1. Valid for all pieces, including Address Change Service (ACS) participating pieces.

5.5 Express Mail

[Revise text to read as follows:]

Undeliverable-as-addressed (UAA) Express Mail is treated as described in Exhibit 5.5, with these additional conditions:

a. Express Mail is forwarded only to domestic addresses.

b. Directory service is provided for Express Mail that cannot be delivered because of an incorrect or incomplete address.

c. The Express Mail portion of an Express Mail drop shipment receives the forwarding, return, and address correction services described in Exhibit 5.5. The mail enclosed within the drop shipment receives the services appropriate for its class.

d. Undeliverable or unclaimed Express Mail is held by the USPS for 5 workdays before it is returned to the sender at no additional postage, unless either of the following applies:

(1) The mail is refused before the end of the 5 workdays.

(2) The mail is not refused and the sender has specified in the return address a longer holding period (not to exceed 30 days). The sender may also place an instruction above the return address, subject to M012.4.0, directing the return of undeliverable mail after fewer than 5 workdays.

Exhibit 5.5
Treatment of Undeliverable Express Mail

Mailer Endorsement USPS Treatment of UAA Pieces
No endorsement In all cases:
Same as USPS treatment for "Forwarding Service Requested."
"Address Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (no charge).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge); separate notice of new address provided (address correction fee charged).
Months 13 through 18: Piece returned with new address attached (no charge).
After Month 18: Piece returned with reason for nondelivery attached (no charge).
"Forwarding Service Requested" If no change-of-address order on file:
Piece returned with reason for nondelivery attached (no charge).
If change-of-address order on file:
Months 1 through 12:
Piece forwarded (no charge).
Months 13 through 18: Piece returned with new address attached (no charge).
After Month 18: Piece returned with reason for nondelivery attached (no charge).
"Return Service Requested" In all cases:
Piece returned with new address or reason for nondelivery attached (in either case, no charge).
"Change Service Requested" Not available for Express Mail.

* * * * *

F030 Address Correction, Address Change, FASTforward, and Return Services

* * * * *

5.0 RETURNING MAIL

* * * * *

5.3 Express Mail, Priority Mail, First-Class Mail

[Revise 5.3 to read as follows:]

Mailpieces sent as Express Mail, Priority Mail, or First- Class Mail that cannot be delivered as addressed or forwarded to a new address, unless otherwise requested by the sender, are returned when possible to the sender at no additional charge. Excluding pieces containing live animals, the following are disposed of by the USPS:

a. Priority Mail bearing the appropriate Address Change Service (ACS) participant code and marked "Perishable" and endorsed "Change Service Requested."

b. First-Class Mail bearing the appropriate ACS participant code and endorsed "Change Service Requested."

* * * * *

- Package Services,
Product Development, 10-3-02

DMM REVISION

Cards Claimed at the First-Class Mail Card Rates

Effective October 3, 2002, Domestic Mail Manual (DMM) C100 and E110 are revised to clarify and expand the standards that apply to the use of the First-Class MailŪ card rates. The additional format standards in C100 for displaying a message area on the address side of a card are clarified to specify that they apply only to pieces claimed at the Presorted and automation First-Class Mail card rates. Additionally, C100 is expanded to provide format requirements for cards that are divided horizontally on the address side. To be eligible for the card rate, all cards claimed at a card rate must continue to meet the physical size standards in C100.

The address side of a card rate mailpiece is the side bearing the delivery address and postage. At the mailer's option, the address side may also contain a message area. Cards that do not contain a message area on the address side are subject to the applicable format standards for the card rate claimed. Miscellaneous graphics or printing, such as symbols, logos, or characters, that appear on the address side of cards not containing a message area are generally acceptable provided the items are not intended to convey a message.

Cards claimed at the Presorted or automation card rates that have a message area on the address side must be divided either vertically or horizontally to separate the message area from the address area. Such cards must also meet the standards for the rate claimed and, as applicable, the additional format requirements in C100.2.6.

Cards that are divided horizontally on the address side must be separated into an upper portion and a lower portion. When divided horizontally, the address area may appear in either the upper or the lower portion of the card. The portion containing the address area must be at least 1-1/2 inches in height. (Note: Refer to Quick Service Guide 102 in the DMM to view an example of a card that is horizontally divided on the address side.)

Cards claimed at the single-piece card rate that contain a message area on the address side are not subject to the additional format requirements in C100.2.6. However, the additional mail preparation requirements in C100.2.8 do apply to cards claimed at the single-piece rate if the pieces contain a message area on the address side, are part of a mailing of 200 or more identical pieces, and contain nondelivery address information above the address block.

We will include these revisions into the next printed version of DMM Issue 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

C Characteristics and Content

* * * * *

C100 First-Class Mail

* * * * *

2.0 CARDS CLAIMED AT CARD RATES

* * * * *

2.3 Stock

[Revise 2.3 to read as follows:]

A card must be of uniform thickness and made of unfolded and uncreased paper or cardstock of approximately the quality and weight of a stamped card (i.e., a card available from the Postal Service). A card must be formed either of one piece of paper or cardstock or of two pieces of paper permanently and uniformly bonded together. The stock used for a card may be of any color or surface that permits the legible printing of the address, postmark, and any required markings.

2.4 Acceptable Attachment

[Revise 2.4 to read as follows:]

A card may bear an attachment that is:

a. A paper label, such as a wafer seal or decal affixed with permanent adhesive to the back side of the card, or within the message area on the address side (see 2.6), or to the left of the address block.

b. A label affixed with permanent adhesive for showing the delivery or return address.

c. A small reusable seal or decal prepared with pressure-sensitive and nonremovable adhesive, that is intended to be removed from the first half of a double card and applied to the reply half.

* * * * *

[Revise the heading and text of 2.6 to read as follows:]

2.6 Address Side

The address side of a card is the side bearing the delivery address and postage. The address side may be formatted to contain a message area. Cards that do not contain a message area on the address side are subject to the applicable standards for the rate claimed. For the purposes of 2.0, miscellaneous graphics or printing, such as symbols, logos, or characters, that appear on the address side of cards not containing a message area are generally acceptable provided the items are not intended to convey a message. Cards claimed at the Presorted or automation card rates that contain a message area on the address side must be divided vertically or horizontally and meet the following additional standards, as applicable:

a. Vertically divided cards.

(1) The address side of the card must be divided into a right portion and a left portion, with or without a vertical rule. The left portion is the message area.

(2) The delivery address, postage, and any Postal Service marking or endorsement must appear in the right portion. The right portion must be at least 2-1/8 inches wide (measured from the right edge of the card, top to bottom inclusive).

(3) For cards claimed at the Presorted rate, nondelivery address information may extend into the right portion only above the address block and if the information is shaded or surrounded by a border that has at least 1/8 inch clearance between the delivery address block and the border. Mailers may choose not to shade or border the nondelivery address information if there is at least 1/8 inch of clear space around the delivery address block.

(4) For cards claimed at the automation rate, the standards for automation-compatible mail in C810 and C840 must be met.

b. Horizontally divided cards.

(1) The address side of the card must be divided into an upper portion and a lower portion, with or without a horizontal rule. The portion of the address side that does not contain the delivery address is the message area.

(2) The delivery address, postage, and any Postal Service marking or endorsement must appear completely within the portion containing the delivery address. The portion bearing the delivery address must be at least 1-1/2 inches high (measured from the top or bottom edge of the card, as applicable, right edge to left edge inclusive).

(3) For cards claimed at the Presorted rate, nondelivery address information may extend into the portion containing the delivery address only if it appears above the address block and if the information is shaded or surrounded by a border that has at least 1/8-inch clearance between the delivery address block and the border. Mailers may choose not to shade or border the nondelivery address information if there is at least 1/8 inch of clear space around the delivery address block.

(4) For cards claimed at the automation rate, the standards for automation-compatible mail in C810 and C840 must be met.

[Revise the heading and text of 2.7 to read as follows:]

2.7 Special Rules for Single-Piece Rate Cards

Cards claimed at the single-piece card rate that have the format characteristics in 2.6a(3) or 2.6b(3) and are part of a mailing of 200 or more identical pieces must:

a. Have addresses that include the correct ZIP Code or ZIP+4 code.

b. Have postage paid with permit imprints, meter stamps, or precanceled stamps.

c. Be prepared under E130.

[Revise the heading and text of 2.8 to read as follows:]

2.8 Tearing Guides

A card may have perforations or tearing guides if they do not eliminate or interfere with any address element, postage, marking, or endorsement and do not impair the physical integrity of the card.

[Revise the heading of 2.9 and revise the text to incorporate the content from 2.10 and 2.11 to read as follows:]

2.9 Double Cards

A double card (i.e., a double stamped card or double postcard) consists of two attached cards, one of which is designed to be detached by the recipient and returned by mail as a single card. Double cards are subject to these standards:

a. The reply half of a double card must be used for reply only and may not be used to convey a message to the original addressee or to send statements of account. The reply half may be formatted for response purposes (e.g., contain blocks for completion by the addressee).

b. A double card must be folded before mailing and prepared so that the address on the reply half is on the inside when the double card is originally mailed. The address side of the reply half may be prepared as business reply mail, courtesy reply mail, meter reply mail, or as a merchandise return service label.

c. Plain stickers, seals, or a single wire stitch (staple) may be used to fasten the open edges of a double card if affixed so that the inner surfaces of the cards can be readily examined. Fasteners must be affixed according to the applicable preparation requirements for the rate claimed.

d. The first half of a double card must be detached when the reply half is mailed for return.

[Delete 2.10 and 2.11.]

3.0 ENCLOSURES

[Revise the first sentence of 3.0 to read as follows (the remainder of 3.0 is unchanged):]

Enclosures in double postcards prepared under 2.0 are prohibited at the card rates.***

* * * * *

E Eligibility

* * * * *

E100 First-Class Mail

E110 Basic Standards

* * * * *

3.0 CARD RATE

[Revise 3.0 to read as follows:]

A card may be a single or double (reply) stamped card or a single or double postcard. Stamped cards are available from the Postal Service with postage imprinted on them. Postcards are commercially available or privately printed mailing cards. To be eligible for a card rate, a card and each half of a double card, must meet the physical standards in C100 and the applicable eligibility and preparation standards for the rate claimed. Ineligible cards are subject to the applicable letter-size rates. Cards may be prepared and mailed at the First-Class Mail single-piece card rate, Pre- sorted card rate, or automation card rates, subject to the applicable standards.

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 10-3-02

DMM REVISION

Mixed ADC Packages, Sacks, and Trays on ASF and BMC Pallets

Effective October 3, 2002, Domestic Mail Manual (DMM) E650.5.4, M013.2.5, M045.3.2, M610.2.2, M610.3.3, M610.4.7, M810.2.2, and M820.5.3 are revised to allow mailers the option of placing onto bulk mail center (BMC) pallets and auxiliary service facility (ASF) pallets the following specially sorted packages, sacks, and trays of mixed area distribution center (ADC) Standard Mail items:

• Packages of flat-size pieces.

• Sacks of flat-size pieces.

• Trays of letter-size pieces.

For editorial consistency and clarity, DMM M610.3.1, M610.4.3, M610.5.2, M820.2.1, M820.4.1, M820.4.2, and M820.5.1 are revised to correct the order of presentation for the preparation sequence, the package or container minimums, and the package or container labeling. Each revised section also combines into one section Line 1 and Line 2 labeling information to facilitate reference.

Mixed ADC packages, sacks, and trays contain mailpieces that remain after all required 5-digit, 3-digit, and ADC packages, sacks, or trays have been prepared. Under the optional preparation introduced with this revision, such packages, sacks, and trays are placed on ASF and BMC pallets and labeled to the ADC shown in labeling list DMM L802 that serves the location of the destination ASF or BMC. This option also requires that the packages, sacks, and trays contain only pieces addressed to destinations within the applicable ASF or BMC service area as specified in DMM Exhibit E650.5.1. All other current preparation standards still apply to such mail.

Delivery performance for mail in mixed ADC packages, sacks, or trays is generally not as favorable as that for such mail when transported closer to final destination. This option should improve the delivery consistency for mixed ADC Standard Mail pieces placed on ASF and BMC pallets and should reduce postage if destination entry discounts are taken.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E600 Standard Mail

* * * * *

E650 Destination Entry

* * * * *

5.0 DBMC DISCOUNT

* * * * *

[Revise heading and text of 5.4 to read as follows:]

5.4 Eligibility in Mixed ADC Packages, Sacks, or Trays or Mixed AADC Trays

Mailpieces either in a mixed ADC package, sack, or tray or in a mixed AADC tray can qualify for the DBMC rates if the following standards are met:

a. All pieces in the package, sack, or tray must destinate within the ASF or BMC service area shown in Exhibit 5.1.

b. The package, sack, or tray containing such pieces must be labeled to the ADC serving the destination ASF or BMC as specified in L802.

c. Pieces claiming DBMC rates and any mixed ADC or mixed AADC pieces not claiming DBMC rates must be prepared in separate mixed ADC packages, sacks, or trays or in separate mixed AADC trays.

d. Otherwise applicable restrictions (e.g., minimum volume, number of less-than-full trays) are excepted when necessary to meet the standards in 5.4.

* * * * *

M Mail Preparation and Sortation

M000 General Preparation Standards

M010 Mailpieces

* * * * *

M013 Optional Endorsement Lines

* * * * *

2.0 FORMAT

* * * * *

[Revise heading and text of 2.5 and add Exhibit 2.5 to read as follows:]

2.5 ZIP Code Information

Except for carrier route packages, the OEL must include the ZIP Code information (5-digit ZIP Code or 3-digit ZIP Code prefix) determined by the sortation level and, when applicable, by the labeling list designated in Exhibit 2.5 for ADC, mixed ADC, AADC, or mixed AADC sortation levels. Carrier route OELs must show carrier route information as specified in M014.

OEL Labeling List Reference

Exhibit 2.5

Mail Class Processing Category and Presort Type ADC/
AADC
Mixed ADC/
Mixed AADC
First-Class Mail Letters, nonmachinable L004 L002,
Column C
Letters, machinable L801 L002,
Column C
Letters, automation L801 L002,
Column C
Flats, nonautomation L004 L002,
Column C
Flats, automation L004 L002,
Column C
Parcels L004 L002,
Column C
Periodicals Letters, nonautomation L004 L004
Letters, automation L801 L803 1
Flats, nonautomation L004 L004
Flats, automation L004 L803 1
Irregular parcels L004 L004
Mail Class Processing Category and Presort Type ADC/
AADC
Mixed ADC/
Mixed AADC
Standard Mail Letters, nonmachinable L004 L004 2
Letters, machinable L801 L803 2
Letters, automation L801 L803 2
Flats, nonautomation L004 L004 2
Flats, automation L004 L803 2
Irregular parcels L603 L604
Bound Printed Matter Flats, nonbarcoded L004 L004
Flats, barcoded L004 L803 1
Irregular parcels L004 L004
Media Mail Flats, nonautomation L004 L004
Irregular parcels L004 L004
Library Mail Flats, nonautomation L004 L004
Irregular parcels L004 L004

1 L802 if mail entered by mailer at a destination ASF or BMC.

2 L802 if mail prepared for a destination ASF or BMC pallet under option in M045.3.2.

* * * * *

M040 Pallets

* * * * *

M045 Palletized Mailings

* * * * *

3.0 PALLET PRESORT AND LABELING

* * * * *

3.2 Standard Mail Packages, Sacks, Irregular Parcels, or Trays on Pallets

* * * * *

[Revise items h and i to read as follows:]

h. ASF. Required, except that an ASF sort may not be required if using package reallocation for flats to protect the BMC pallet under 5.0. May contain carrier route rate, automation rate, and/or Presorted rate mail. Sort ADC packages, sacks, or trays to ASF pallets based on the "label to" ZIP Code for the ADC destination of the package, sack, or tray in L004 (letters or flats) or in L603 (irregular parcels). Sort AADC trays to ASF pallets based on the "label to" ZIP Code for the AADC destination of the tray in L801. At the mailer's option, sort appropriate mixed ADC packages, sacks, or trays and mixed AADC trays to ASF pallets based on the "label to" ZIP Code for the ADC or AADC destination of the package, sack, or tray in L802. All optional mixed ADC packages, sacks, and trays and mixed AADC trays on ASF pallets must contain only pieces destinating within the ASF as shown in Exhibit E650.5.1. See E650.5.0 for additional requirements for DBMC rate eligibility.***

[Items (1) and (2) are unchanged.]

i. BMC. Required. May contain carrier route rate, automation rate, and/or Presorted rate mail. Sort ADC packages, sacks, or trays to BMC pallets based on the "label to" ZIP Code for the ADC destination of the package, sack, or tray in L004 (letters or flats) or in L603 (irregular parcels). Sort AADC trays to BMC pallets based on the "label to" ZIP Code for the AADC destination of the tray in L801. At the mailer's option, sort appropriate mixed ADC packages, sacks, or trays and mixed AADC trays to BMC pallets based on the "label to" ZIP Code for the ADC or AADC destination of the package, sack, or tray in L802. All optional mixed ADC packages, sacks, and trays and mixed AADC trays on BMC pallets must contain only pieces destinating within the BMC as shown in Exhibit E650.5.1. See E650.5.0 for additional requirements for DBMC rate eligibility.***

[Items (1) and (2) are unchanged.]

* * * * *

M600 Standard Mail (Nonautomation)

M610 Presorted Standard Mail

* * * * *

2.0 PREPARATION - MACHINABLE LETTER-SIZE PIECES

* * * * *

[Revise heading and text of 2.2 to read as follows:]

2.2 Traying and Labeling

Only mail eligible for the 3/5 rate (i.e., 150 or more pieces for the 3-digit area) may be prepared in 5-digit and 3-digit trays. Preparation sequence, tray size, and labeling:

a. 5-digit (optional); full trays (no overflow); labeling:

(1) Line 1: city, state, and 5-digit ZIP Code on mail, preceded for military mail by correct prefix under M031.

(2) Line 2: "STD LTR 5D MACH."

b. 3-digit (required); no minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD LTR 3D MACH."

c. Origin 3-digit(s) (required) and entry 3-digit(s) (optional); no minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD LTR 3D MACH."

d. AADC (required); full trays (no overflow), with pieces grouped by 3-digit ZIP Code prefix; labeling:

(1) Line 1: L801.

(2) Line 2: "STD LTR AADC MACH."

e. Mixed AADC (required); no minimum, with pieces grouped by AADC; labeling:

(1) Line 1: L803. If placed on an ASF or BMC pallet under option in M045.3.2, L802.

(2) Line 2: "STD LTR MACH WKG."

3.0 PREPARATION - NONMACHINABLE LETTER-SIZE PIECES

3.1 Packaging

[Revise text of 3.1 to read as follows:]

Packaging is required. Mailers who prefer that the USPS not automate their pieces must identify each package with a facing slip marked "MANUAL ONLY" or use a "MANUAL ONLY" optional endorsement line (see M013). Preparation sequence, package size, and labeling:

a. 5-digit (required); 10-piece minimum; red Label D or optional endorsement line (OEL); labeling not required for pieces in full 5-digit trays.

b. 3-digit (required); 10-piece minimum; green Label 3 or OEL.

c. ADC (required); 10-piece minimum; pink Label A or OEL.

d. Mixed ADC (required); no minimum; tan Label MXD or OEL.

* * * * *

[Revise heading and text of 3.3 to read as follows:]

3.3 Traying and Labeling

Only mail eligible for the 3/5 rate (i.e., 150 or more pieces for the 3-digit area) may be prepared in 5-digit and 3-digit trays. Preparation sequence, tray size, and labeling:

a. 5-digit (required); full trays (no overflow); labeling:

(1) Line 1: city, state, and 5-digit ZIP Code on mail, preceded for military mail by correct prefix under M031.

(2) Line 2: "STD LTR 5D MANUAL."

b. 3-digit (required); no minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD LTR 3D MANUAL."

c. Origin 3-digit(s) (required) and entry 3-digit(s) (optional); 1-package minimum (for origin) and no minimum (for entry); labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD LTR 3D MANUAL."

d. ADC (required); full trays (no overflow); labeling:

(1) Line 1: L004.

(2) Line 2: "STD LTR ADC MANUAL."

e. Mixed ADC (required); no minimum; labeling:

(1) Line 1: "MXD" followed by city, state, and ZIP Code of ADC serving 3-digit ZIP Code prefix of entry post office, as shown in L004. If placed on an ASF or BMC pallet under option in M045.3.2, L802.

(2) Line 2: "STD LTR MANUAL WKG."

[Revise heading of 4.0 to read as follows:]

4.0 PREPARATION - FLAT-SIZE PIECES AND IRREGULAR PARCELS

* * * * *

[Revise heading of 4.3 to read as follows:]

4.3 Packaging

Preparation sequence, package size, and labeling:

a. 5-digit (required):

(1) Flats: 17-piece minimum, optional 10- to 16-piece minimum (one consistent minimum required for a mailing job); red Label D or optional endorsement line (OEL).

(2) Irregular Parcels: 10-piece minimum; red Label D or OEL.

b. 3-digit (required); 10-piece minimum; green Label 3 or OEL.

c. ADC (required); 10-piece minimum; pink Label A or OEL.

d. Mixed ADC (required); no minimum; tan Label MXD or OEL.

* * * * *

[Revise heading and text of 4.7 to read as follows:]

4.7 Sacking

Preparation sequence, sack size (subject to 4.4, 4.5, and 4.6), and labeling:

a. 5-digit scheme (optional), as applicable:

(1) Irregular parcels: 125-piece/15-pound minimum; labeling:

(a) Line 1: L606.

(b) Line 2: "STD IRREG 5D SCHEME" or "STD IRREG 5D SCH."

(2) Commingled machinable and irregular parcels: no minimum; labeling:

(a) Line 1: L606.

(b) Line 2: "STD MACH-IRREG 5D SCH."

b. 5-digit (required), as applicable:

(1) Flats or irregular parcels: 125-piece/15-pound minimum; labeling:

(a) Line 1: city, state, and 5-digit ZIP Code destination of packages, preceded for military mail by correct prefix under M031.

(b) Line 2: "STD FLTS 5D NON BC" or "STD IRREG 5D," as applicable.

(2) Commingled machinable and irregular parcels: required at 10 pounds, smaller volume permitted; labeling:

(a) Line 1: city, state, and 5-digit ZIP Code destination of packages, preceded for military mail by correct prefix under M031.

(b) Line 2: "STD MACH & IRREG 5D."

c. 3-digit (required); 125-piece/15-pound minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD FLTS 3D NON BC" or "STD IRREG 3D," as applicable.

d. Origin 3-digit(s) (required) and entry 3-digit(s) (optional); 1-package minimum (for origin and entry); labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD FLTS 3D NON BC" or "STD IRREG 3D," as applicable.

e. ADC (required); 125-piece/15-pound minimum; labeling:

(1) Line 1: L004 (for flats) or L603 (for irregular parcels).

(2) Line 2: "STD FLTS ADC NON BC" or "STD IRREG ADC," as applicable.

f. Mixed ADC (required); no minimum; labeling:

(1) Line 1: "MXD" followed by city, state, and ZIP Code of ADC serving 3-digit ZIP Code prefix of entry post office, as shown in L004 (for flats) or in L604 (for irregular parcels). If placed on an ASF or BMC pallet under option in M045.3.2, L802 (for flats only).

(2) Line 2: "STD FLTS NON BC WKG" or "STD IRREG WKG," as applicable.

[Delete 4.8.]

[Revise heading of 5.0 to read as follows:]

5.0 PREPARATION - MACHINABLE PARCELS

* * * * *

[Revise heading and text of 5.2 to read as follows:]

5.2 Sacking

Preparation sequence, sack size, and labeling:

a. 5-digit scheme (optional); 10-pound minimum except under 5.1; labeling:

(1) Line 1: L606.

(2) Line 2: "STD MACH 5D SCHEME" or "STD MACH 5D SCH."

b. 5-digit (optional); 10-pound minimum except under 5.1; labeling:

(1) Line 1: city, state, and 5-digit ZIP Code destination of pieces, preceded for military mail by correct prefix under M031.

(2) Line 2: "STD MACH 5D."

c. ASF (optional), allowed only for mail deposited at an ASF to claim DBMC rate; 10-pound minimum; labeling:

(1) Line 1: L602. DBMC rate eligibility determined by Exhibit E650.5.1.

(2) Line 2: "STD MACH ASF."

d. BMC (required); 10-pound minimum; labeling:

(1) Line 1: L601. DBMC rate eligibility determined by Exhibit E650.5.1.

(2) Line 2: "STD MACH BMC."

e. Mixed BMC (required); no minimum; labeling:

(1) Line 1: "MXD" followed by Column B information in L601 for BMC serving 3-digit ZIP Code prefix of entry post office.

(2) Line 2: "STD MACH WKG."

[Delete 5.3.]

* * * * *

M800 All Automation Mail

M810 Letter-Size Mail

* * * * *

2.0 FIRST-CLASS MAIL AND STANDARD MAIL

* * * * *

2.2 Tray Preparation

[Revise introductory sentence and item g to read as follows:]

Preparation sequence, tray size, and Line 1 labeling:

* * * * *

g. Mixed AADC: required (no minimum); group pieces by AADC; for Line 1 labeling:

(1) For First-Class Mail, use "MXD" followed by city, state, and ZIP Code of facility serving 3-digit ZIP Code prefix of entry post office, as shown in L002, Column C.

(2) For Standard Mail, use L803. If placed on an ASF or BMC pallet under option in M045.3.2, use L802.

* * * * *

M820 Flat-Size Mail

* * * * *

2.0 FIRST-CLASS MAIL - REQUIRED PACKAGE-BASED PREPARATION

[Revise heading and text of 2.1 to read as follows:]

2.1 Packaging

Preparation sequence, package size, and labeling:

a. 5-digit (optional, but required for 5-digit rate eligibility); 10-piece minimum; red Label D or optional endorsement line (OEL).

b. 3-digit (required); 10-piece minimum; green Label 3 or OEL.

c. ADC (required); 10-piece minimum; pink Label A or OEL.

d. Mixed ADC (required); no minimum; tan Label MXD or OEL.

[Revise heading and text of 2.2 to read as follows:]

2.2 Traying

Preparation sequence, tray size, and labeling:

a. 5-digit (optional, but required for 5-digit rate eligibility); full trays (no overflow); labeling:

(1) Line 1: city, state, and 5-digit ZIP Code destination of packages, preceded for military mail by correct prefix under M031.

(2) Line 2: "FCM FLTS 5D BC."

b. 3-digit (required); full trays (no overflow); labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "FCM FLTS 3D BC."

c. Origin 3-digit(s) (required); no minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "FCM FLTS 3D BC."

d. ADC (required); full trays (no overflow); labeling:

(1) Line 1: L004.

(2) Line 2: "FCM FLTS ADC BC."

e. Mixed ADC (required); no minimum; labeling:

(1) Line 1: "MXD" followed by city, state, and ZIP of facility serving 3-digit ZIP Code prefix of entry post office, as shown in L002, Column C.

(2) Line 2: "FCM FLTS BC WKG."

[Delete 2.3.]

* * * * *

4.0 PERIODICALS

[Revise heading and text of 4.1 to read as follows:]

4.1 Packaging

Preparation sequence, package size, and labeling:

a. 5-digit (required); 6-piece minimum (fewer permitted under 1.8); red Label D or optional endorsement line (OEL).

b. 3-digit (required); 6-piece minimum (fewer permitted under 1.8); green Label 3 or OEL.

c. ADC (required); 6-piece minimum (fewer permitted under 1.8); pink Label A or OEL.

d. Mixed ADC (required); no minimum; tan Label MXD or OEL.

[Revise heading and text of 4.2 to read as follows:]

4.2 Sacking

For mailing jobs that also contain a Presorted rate mailing, see 1.9 and M910. Other mailing jobs are sacked and labeled under 4.2. Preparation sequence, sack size, and labeling:

a. 5-digit (required at 24 pieces, optional with one 6-piece package minimum except under 1.8); labeling:

(1) Line 1: city, state, and 5-digit ZIP Code destination of packages, preceded for military mail by correct prefix under M031.

(2) Line 2: "PER FLTS 5D BC" or "NEWS FLTS 5D BC," as applicable.

b. 3-digit (required at 24 pieces, optional with one 6-piece package minimum except under 1.8); labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "PER FLTS 3D BC" or "NEWS FLTS 3D BC," as applicable.

c. SCF (required at 24 pieces, optional with one 6-piece package minimum except under 1.8); labeling:

(1) Line 1: L002, Column C.

(2) Line 2: "PER FLTS SCF BC" or "NEWS FLTS SCF BC," as applicable.

d. Origin SCF (required) and entry SCF(s) (optional); no minimum; labeling:

(1) Line 1: L002, Column C.

(2) Line 2: "PER FLTS SCF BC" or "NEWS FLTS SCF BC," as applicable.

e. ADC (required at 24 pieces, optional with one 6-piece package minimum); labeling:

(1) Line 1: L004.

(2) Line 2: "PER FLTS ADC BC" or "NEWS FLTS ADC BC," as applicable.

f. Mixed ADC (required); no minimum; labeling:

(1) Line 1: L803. If entered by mailer at an ASF or BMC, L802.

(2) Line 2: "PER FLTS BC WKG" or "NEWS FLTS BC WKG," as applicable.

[Delete 4.3.]

5.0 STANDARD MAIL

[Revise heading and text of 5.1 to read as follows:]

5.1 Packaging

Preparation sequence, package size, and labeling:

a. 5-digit (required):

(1) Packages containing pieces 3/4-inch thick or less only: 17-piece minimum, optional 10- to 16-piece minimum (one consistent minimum required for a mailing job); red Label D or optional endorsement line (OEL).

(2) Packages containing pieces more than 3/4-inch thick: 10-piece minimum; red Label D or OEL.

b. 3-digit (required); 10-piece minimum; green Label 3 or OEL.

c. ADC (required); 10-piece minimum; pink Label A or OEL.

d. Mixed ADC (required); no minimum; tan Label MXD or OEL.

* * * * *

[Revise heading and text of 5.3 to read as follows:]

5.3 Sacking

Preparation sequence, sack size, and labeling:

a. 5-digit (required); 125-piece/15-pound minimum; labeling:

(1) Line 1: city, state, and 5-digit ZIP Code destination of packages, preceded for military mail by correct prefix under M031.

(2) Line 2: "STD FLTS 5D BC."

b. 3-digit (required); 125-piece/15-pound minimum; labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD FLTS 3D BC."

c. Origin 3-digit(s) (required) and entry 3-digit(s) (optional); 1-package minimum (for origin and entry); labeling:

(1) Line 1: L002, Column A.

(2) Line 2: "STD FLTS 3D BC."

d. ADC (required); 125-piece/15-pound minimum; labeling:

(1) Line 1: L004.

(2) Line 2: "STD FLTS ADC BC."

e. Mixed ADC (required); no minimum; labeling:

(1) Line 1: L803. If placed on an ASF or BMC pallet under option in M045.3.2, L802.

(2) Line 2: "STD FLTS BC WKG."

[Delete 5.4.]

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 10-3-02