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USPSNEWS@WORK

Almost there: With CSRS almost fully funded, rates could hold steady...for years

A little change can be a big improvement in your financial condition, right? The same holds true for a change of the legislative kind. The Postal Service would be able to hold postage rates steady until at least 2006 if Congress passes legislation changing how USPS funds the Civil Service Retirement System (CSRS).

• A new financial analysis by the Office of Personnel Management (OPM) shows USPS has almost fully funded its obligations to the CSRS fund. The finding is good news that considerably narrows the gap between the USPS retirement obligation and the amount already funded - from $32 billion to $5 billion.

• How'd it happen? An oversight or mistake, maybe? Nope. For the first time, OPM's analysis looked at USPS apart from the rest of the federal government. That analysis revealed higher than expected yields on pension investments. Sweet!

• The Postal Service's payments into the fund have been made as required by current law. And so far, USPS hasn't overpaid into the CSRS fund, but without a change to the law, it could happen.

• PMG Jack Potter has said that a change in the payment schedule would allow USPS to fully fund CSRS the same way the Federal Employees Retirement System (FERS) is funded - with no further deferred liabilities.

• OPM has drafted legislation and sent it to OMB, and believes the administration will support the change. It would increase the amount available to USPS to reduce its debt by more than $3 billion in FY 2003, compared to its current planned reduction of $800 million.

• OPM says the changes being proposed to the payment schedule will not affect any Postal Service employee's CSRS retirement benefits. Nor will there be any change in their level of contribution to the CSRS retirement plan.

• The positive Postal Service financial news doesn't change the fact that there are fundamental flaws in the Postal Service's current business model.

• "No one should be lulled into a sense of complacency that all is right with the nation's postal system," Potter said. "That's simply not true."

• "The nation still faces a long-term challenge to continue postal services to everyone, everywhere while financing the costs of our growing nationwide delivery network," he said.

• Potter said he would maintain management's focus on providing excellent service, increasing productivity, continuing smart cost cutting activities and streamlining Postal Service operations using existing technologies.

• "I remain committed to the Postal Service's Transformation Plan, taking $5 billion out of our operating expenses through 2006, over and above the savings we expect to realize by implementing the legislative changes connected with our CSRS funding," he said.

Delivering on time for America: USPS continues record-breaking EXFC scores

USPS employees came through for Postal Service customers again, delivering 94% of First-Class Mail service on time during Quarter IV. It's the second consecutive quarter that USPS achieved 94% EXFC (External First-Class) score nationwide.

• Vice President and Consumer Advocate Francia Smith reported the good news at the USPS Board of Governors meeting in Washington., Nov. 5.

• First-Class Mail delivery performance is measured externally and independently by PricewaterhouseCoopers.

• EXFC service performance scores are measured by testing 463 ZIP Code areas selected on the basis of geography and volume density, from which 90% of First-Class Mail volume originates and 80% destinates. EXFC is not a system-wide measurement of all First-Class Mail performance.

• Three performance clusters - Central Plains, San Jose, CA, and the Dakotas - each achieved on-time delivery performance scores of 96%. An additional 28 clusters had on-time delivery scores of 95%.

POS ONE expansion: Transforming the retail environment

It's already in more than 10,000 high-revenue Post Offices. By mid-2005, it will be in another 5,000 of our busiest locations. What's it? It's POS ONE (point-of-sale) technology.

• The Board of Governors today approved funding to complete installation of POS ONE retail terminals at Post Offices that generate more than 90% of retail revenue.

• "POS ONE plays a major role in reaching our goals of improving customer service and ensuring that our employees have the tools they need to efficiently and easily provide postal services to our customers," said Delivery and Retail Vice President Henry Pankey.

• POS ONE cuts transaction time nearly 10% by enabling retail associates to instantly access options and costs to help customers make quick, informed decisions. It eliminates the need for a separate machine to process credit and debit card authorizations. It also serves as an effective communications vehicle.

• "Retail associates receive consistent, daily information to keep them updated on corporate direction, promotions and new product and service offerings," Pankey said.

• POS ONE replaces Integrated Retail Terminals (IRTs) with state-of-the-art hardware and software and a fully networked system. It extends many of the benefits of information technology to Post Office counters. POS ONE began replacing outdated IRTs in 1998. Today, more than 10,000 Post Offices use POS ONE technology to account for 74% of walk-in revenue.

Holiday magic: Create your own cards at www.usps.com

Make your holidays even more special. Create your own holiday cards at www.usps.com/netpost/cardstore/pconnect.htm.

• Now through Dec. 7, USPS employees receive a discount on 5 x 7 folded greeting cards. The discounted price of $1.50 per card includes First-Class Mail postage.

• Mail the greeting cards directly to recipients, or have the cards boxed and shipped to you with the envelopes preaddressed and stamped.

• Choose from thousands of images online or upload a personal image and create your own personalized greeting card. To receive the discount, use the promotion code "EMPLOYEE" at checkout.

Don't touch that dial! Cool USPS holiday ads

Look for the debut of the USPS holiday television ads while you're watching the Thanksgiving Day parade. This year's holiday messaging focuses on sending and receiving mail during the holidays, and how USPS helps people to connect.

• Three 15-second TV spots will either run alone or be paired in a 30-second time slot. In the ads, Postal Service products and services are featured as they relate to the sending and receiving storyline.

• "" features a young mother sending photos of her son by Priority Mail service to her husband in the military.

• "Jingle" features a woman meeting her carrier at the door of her and handing him a stack of greeting cards.

• "Winter Wonderland" shows a grandmother in a Post Office in a cold-weather location, packing holiday gifts for her grandson. Holiday print advertising will feature Priority Mail and Express Mail service.

The three spots will help us sell, sell, sell!


Administrative Services

Directives and Forms Update

Effective immediately, Publication 223, Directives and Forms Catalog (June 1999), is revised. The tables below contain the document ID, edition date, title, national stock number (NSN), and the postal and public supply source for all new, revised, and obsolete directives and forms. Use this article to keep Publication 223 current. Information on how to order directives and forms can be found in chapter 1 of Publication 223.

IWEB = Intranet = http://blue.usps.gov; click onInformation, then Policies and Procedures.

WWW = USPS Web page = www.usps.com.

PE = Postal Explorer = http://pe.usps.gov.

F3 = F3 Fill Software.

New Directives

Management Instructions

PSIN Edition Date Title Stock Number Org. USPS Source Public Source
MI AS-550-2002-8 7/2002 Procedures for Selecting an Appropriate Vehicle Washing Technology N/A ENG IWEB N/A
MI AS-550-2002-7 6/2002 Stormwater/Wastewater Management N/A ENG IWEB N/A
MI AS-810-2002-12 10/2002 Restructuring IT Governance N/A IT IWEB N/A
MI AS-610-2002-14 10/2002 Maintaining a Contact Center Support Agreement N/A CA IWEB N/A

Memorandums of Policy

PSIN Edition Date Title Org. USPS Source
MOP FI-10-02-2002 10/2/2002 Policy Memo - Statistical Programs, Letter #2, FY 2003 FIN IWEB

Posters

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS Source Public Source
POS 37 1/3/1999 Keep the Mail Safe 24x36 7690-05-000-4804 EA SMD MDC N/A
POS 501 4/2002 Hotline: Working to Build an Efficient and Effective Postal Service 16x20 7690-05-000-5084 EA IG MDC N/A
POS 644 9/2002 Buy Stamps Fast 24x36 7690-05-000-4216 EA SMD MDC N/A
POS 4266 9/2002 Buy Stamps Here 24x36 7690-05-000-4266 EA SMD MDC N/A

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 78 blank 10/2002 eTravel Helpful Hints N/A FMM FIN HQO N/A
PUB 805-B blank 10/2002 Information Security Bookmark 7610-05-000-5516 ASM IT MDC N/A

Revised Directives

Handbooks

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
HBK EL-901 blank 7/30/02 Agreement between USPS and NALC, AFLCIO 2001-2006 7610-03-000-3827 ELM LR MDC MDC

Publications

PSIN TL Edition Date Title Stock Number Manual Relation Org. USPS Source Public Source
PUB 91 blank 9/2002 Confirmation Services Technical Guide 7610-04-000-5003 POM PD MDC WWW

Revised Forms (revised forms appear on the WEB before they are stocked at the MDC)

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 17-G 8/2002 8/2002 Penalty Mail Stamp Requisition (3-part set) 7530-01-000-9499 PS SE FIN MDC P/F
PS 1091-A 9/2002 9/2002 Post Office Box Fee Register 7530-02-000-7341 PO EA D&R MDC/ IWEB P/F
PS 1094 9/2002 9/2002 Request for Post Office Box Key or Lock Service 7530-02-000-7345 PS SH D&R MDC/ IWEB N/A
PS 1360 9/2002 9/2002 Information Systems Security Incident Report 7530-03-000-3622 PS EA IT IWEB/MDC N/A
PS 3816 2/2002 2/2002 COD Mailing and Delivery Receipt 7530-02-000-9062 PU SE D&R MDC P/F
PS 5051 9/2002 9/2002 Confirmation Services - Electronic Option Application N/A PU SH PD IWEB WWW
PS 3111 10/2002 10/2002 Federal Employees Health Benefits (FEHB) Coverage or Termination while in Leave Without Pay (LWOP) Status 7530-01-000-9851 PS EA ERM MDC/ IWEB N/A
PS 3972 10/2002 10/2002 Absence Analysis 7530-02-000-9137 PS EA LR MDC/ IWEB N/A

Obsolete Directives

Labels

PSIN Edition Date Title Size (inches) Stock Number Unit of Issue Org. USPS Source Public Source
LAB 54 3/1/1976 Special Delivery 8 1/2 x 8 1/8 7690-01-000-9051 SH D&R MDC P/F

Management Instructions

PSIN TL Edition Date Title Stock Number Org. USPS Source Public Source
MI AS-550-92-7 blank 3/1992 Stormwater Management 7610-02-000-9850 ENG MDC N/A

Publications

PSIN TL Edition Date Title Stock Number Org. USPS Source Public Source
PUB 209-A blank 5/2000 Headquarters Telephone Directory Individual Listing N/A PA&C HQO HQO

Obsolete Forms

PSIN Edition Date Oldest Usable Date Title Stock Number Where Used Unit of Issue Org. USPS Source Public Source
PS 549-NY 9/1992 9/1992 Acknowledgement of Inquiry from Foreign Administration - NY 7530-03-000-0517 XO EA IB ICO N/A
PS 668 2/1992 2/1992 Request for Delivery Data (New York) 7530-03-000-0542 IC SH IB ICO N/A
PS 668-A 2/1992 2/1992 Second Request for Delivery Data 7530-03-000-0543 ICO SH IB ICO N/A
PS 668-SF 2/1992 2/1992 Request for Delivery Data (San Francisco) 7530-03-000-0544 IC SH IB ICO N/A
PS 669-NY 9/1992 9/1992 Notice of Forwarded International Mail - NY 7530-03-000-0546 XO SH IB ICO N/A
PS 670 6/1981 6/1981 International Mail Reverse Trace Ordinary 7530-03-000-0547 XO SH IB HQO N/A
PS 677 2/1992 2/1992 Follow-up on International Mail Inquiry N/A IC SH IB ICO N/A
PS 677-SF 2/1992 2/1992 Follow-up on International Mail Inquiry (San Francisco 7530-03-000-0549 IC SH IB ICO N/A
PS 2968-K 6/1980 6/1980 Air Parcel Post N/A AM SE IB HQO N/A
PS 3731 1/1988 1/1988 BMC Report of Returned Books and Recordings 7530-03-000-0917 BC SH P&C HQO N/A
PS 549-NY 9/1992 9/1992 Acknowledgement of Inquiry from Foreign Administration - NY 7530-03-000-0517 XO EA IB ICO N/A
PS 549 7/1981 7/1981 Acknowledgement of Inquiry from Foreign Administration 7530-03-000-0516 XO EA IB HQO N/A
PS 548-NY 9/1992 9/1992 No Dispatch Particulars - NY 7530-03-000-0525 XO EA IB ICO N/A
PS 548 6/1981 6/1981 No Dispatch Particulars 7530-03-000-0514 XO EA IB HQO N/A
PS 543-NY 1/1994 9/1992 Acknowledgement of Inquiry on International Mail - NY 7530-03-000-0513 XO EA IB ICO N/A
PS 607 2/1992 1/1981 Suspense File Worksheet - NYICIO 7530-03-000-0526 XO EA IB ICO N/A
PS 607-SF 2/1992 2/1992 Suspense File Worksheet - San Francisco 7530-03-000-0527 IC SH IB ICO N/A
PS 609 6/1980 6//1980 Word Processing Request Worksheet 7530-03-000-0528 XO SH IB HQO N/A
PS 609-NY 9/1992 10/1992 Word Processing Request Worksheet - New York 7530-03-000-0529 XO SH IB ICO N/A
PS 663 2/1992 2/1992 Instructions Concerning International Mail 7530-03-000-0532 IC SH IB ICO N/A
PS 663-SF 2/1992 2/1992 Instructions Concerning International Mail 7530-03-000-0533 IC SH IB ICO N/A
PS 664 2/1992 2/1992 Request for Dispatch/Receipt Data 7530-03-000-0534 IC SH IB ICO N/A
PS 664-A 8/1987 8/1987 Second Request for Dispatch/Receipt Data 7530-03-000-0535 XO SH IB HQO N/A
PS 665-A-NY 9/1992 9/1992 Reply to Inquiry Concerning International Mail 7530-03-000-0537 IC SH IB ICO N/A
PS 1572 11/1991 6/1987 Inquiry About Receipt of International Mail 7530-01-000-9362 PS SH IB MDC N/A
PS 2835-I 6/1980 6/1980 No Reply form Foreign Administration 7530-03-000-1196 XO SH IB HQO N/A
PS 2926 1/1986 1/1986 Sender's Request for Recall or Change of Address for International Mail 7530-03-000-3586 PO SH IB MDC N/A
PS 666-NY 9/1992 9/1992 Return of Form Concerning International Mail 7530-03-000-0539 IO SH IB ICO N/A
PS 666-C-NY 10/1992 10/1992 Return of Form Concerning Canadian Mail (NY) 7530-03-000-0541 IO SH IB ICO N/A
PS 666 03/1982 3/1982 Return of Form Concerning International Mail 7530-03-000-0538 XO SH IB HQO N/A
PS 540 7/1971 7/1971 Inquiry - Registered Article Notice 7530-03-000-0511 PS EA IB HQO N/A
PS 665 1/1985 1/985 Reply to Inquiry Concerning International Mail 7530-03-000-0536 XO SH IB HQO N/A

- Policies and Procedures Information,
Public Affairs and Communications, 11-14-02

Door, Keys, and LLVs - Postal Service Security Efforts Need Improvement

WASHINGTON - Security: It's everybody's business. Sure, postal inspectors and security officers are sworn to protect Postal Service employees, facilities, and the mail. It's their job - and they do it well. But every employee has a role in ensuring security. Are you doing your part?

• Recent security reviews have found unlocked, unattended Postal Service vehicles, inadequate facility access controls, and incomplete key inventories - tiny holes in the system that can compromise security ... in a big way.

• We can fix these problems with a few simple, corrective measures.

• First, keep Postal Service trucks, cars, and other vehicles with government license plates (GSA) under close watch. When vehicles are not in use, remove the keys, close the windows, and lock the doors.

• Second, one open door can compromise the security of an entire building. Keep exterior facility doors locked to prevent unauthorized, undetected entry into Postal Service facilities.

• The sole exception: opening doors to allow occasional entry and exit of employees and the mail. But bear in mind that each time a door is used, a hole is opened in the facility's outer security perimeter, creating an opportunity for unauthorized entry.

• And third, keep track of your keys. Maintain a complete, accurate, and up-to-date inventory of all building and arrow lock keys.

• Get serious about security. For further guidance on Postal Service security procedures, refer to the Postal Operations Manual (POM) and Administrative Support Manual (ASM).

- Public Affairs and Communications, 11-14-02

Information security awareness. A D-Link is provided.

[D-Link]

Computer security awareness is everybody's business. A D-Link is provided.

[D-Link]


Customer Relations

Mail Alert

The mailings below will be deposited in the near future. Offices should honor the requested delivery dates. Mailers wishing to participate in these alerts, for mailings of 1 million pieces or more, should contact Business Service Network Integration at 703-292-4041 at least 1 month preceding the requested delivery dates. The Postal Service also offers electronic Mail Alerts via ADVANCE. For more information, see the ADVANCE Notification & Tracking System Technical Guide on the Internet at http://www.ribbs.usps.gov/files/advance/ADVTECH.PDF or contact the National Customer Support Center at 800-458-3181.

Title of Mailing Class and
Type of Mail
Requested Delivery
Dates
Number of Pieces (Millions) Distribution Presort Level Comments
November surplus Standard 11/18-11/22 1.2 Nationwide Car-Rt, 3/5 Digit, Basic, Barcoded Quebecor World, Franklin, KY
November Main Remaill Standard 11/25-11/29 2.5 Nationwide Car-Rt, Barcode, 3/5 Digit, Basic Quebecor World, Franklin, KY
Decision Magazine Standard 11/25-11/30 1.1 Nationwide Car-Rt, 3/5 Digit, Basic, Barcoded 8 x 10 5/8; 48-page magazine from Minneapolis, MN
Late Holiday Postcard Standard 11/25-12/16 6 Nationwide Car-Rt, 3/5 Digit, Basic Vertis, Chalfont, PA
- Business Service Network Integration,
Service and Market Development, 11-14-02

PUBLICITY KIT

Holiday 2002 Publicity Kit for Postmasters

In this year's publicity kit you will find important mailing information that you can share with our customers. The kit emphasizes the convenience that the Postal Service provides as a one-stop shop for all the delivery needs of harried holiday shoppers. We have provided fill-in news releases on mailing tips, extended hours, correct addressing, alternative locations to buy stamps, and a complete list of features available at our Post Office that never closes - www.usps.com.

Mail's Importance to America

The Postal Service is a critical element of the nation's infrastructure. It is the lynchpin of the $900 billion mailing industry that employs 9 million people and is responsible for 8 percent of the gross domestic product. It is the one element of our national government that has a daily presence in virtually every community in the nation - from the smallest towns to our largest cities.

2002 Holiday Volume Projections

We believe that this year's holiday season will mirror that of last year. We anticipate that Americans will mail nearly 20 billion cards, letters, and packages this holiday season. The Postal Service's total average daily mail volume for all classes of mail exceeds 650 million pieces. Of that average, roughly 100 million are postmarked cards and letters. Between Thanksgiving and Christmas, cancellations increase to about 150 million daily.

Americans typically address their greeting cards the weekend before Christmas. As such, the Postal Service expects Monday, December 16, to be the busiest mailing day of the year for cards and letters with more than 280 million cards and letters being cancelled. Two days later, Wednesday, December 18, is estimated be the busiest delivery day of the year.

Letters to Santa

While there is no national Letters to Santa program, some Post Offices make Santa letters available to individuals upon request, while other Post Offices provide Santa letters to volunteer organizations. New York City is typically recognized as hosting the largest Letters to Santa campaign. The Postal Service is committed to keeping this important holiday tradition alive. After all, it was in 1912 that Postmaster General Frank H. Hitchcock authorized local postmasters to allow individuals or institutions to use letters addressed to Santa Claus for philanthropic purposes.

Volunteers who read Santa letters appreciate it if children include their return address on Santa letters. It is also appreciated that the contents of letters be limited to letter- sized paper only. We recommend against placing cookies, candy canes, or other bulky items in the letters because it could damage sorting equipment.

Operation Dear Abby Suspended

The Operation Dear Abby program, founded by the newspaper advice columnist, has delivered mail to U.S. service members overseas during the holiday season for 18 years.

However, the Department of Defense suspended the Operation Dear Abby program for the 2002 holiday season because of concerns about the risk of cards and letters being introduced into the mail system from unknown sources.

Although Operation Dear Abby will be missed this year, the safety of the men and women of the Armed Forces and the employees of the U.S. Postal Service is paramount.

Helping You Leverage the Holidays

Postal Service retail units offer residential customers many advantages during the busy holiday period. Spread the news: Your Post Office provides more than stamps. Availability of packaging materials makes mailing easy, convenient, and affordable for customers.

This kit will help you share important holiday mailing information through your local news media and generate positive publicity for your office's activities. Included are fill- in news releases on product and service promotions, extended hours, options for buying stamps, stocking-stuffer gifts, and helpful tips on package wrapping and correct addressing.

Take advantage of the opportunity to talk with news reporters. This is the one time of year that the news media are eager to come to you to discuss mailing options and deadlines, Santa letters, and other caring activities that involve your employees.

For additional information and advice on publicity, contact your Area Public Affairs and Communications Office and the communications program specialist who covers your performance cluster (see contact information on page 14).

Holiday 2002 Promotional Materials

Every postmaster was mailed a 90-Day Calendar and a Communications Kit that included Holiday 2002 retail lobby signs.

You should now have those promotional materials on display in your Post Office. Postmasters who need additional promotional materials may call the Holiday 2002 Hotline at 888-999-6623.

Holiday 2002 Advertising Campaign

This year's holiday theme is Holiday Magic! Messaging focuses on sending and receiving mail during the holidays, and how the Postal Service helps people to connect.

Look for the debut of the Postal Service's holiday television ads while you're watching the Thanksgiving Day parade. There are three 15-second TV spots that will either run alone or be paired in a 30-second time slot. In the ads, Postal Service products and services are featured as they relate to the sending and receiving storyline. "" features a young mother sending photos of her son via Priority Mail® service to her husband in the military. "Jingle" features a woman meeting her letter carrier at the door of her and handing him a stack of greeting cards.

"Winter Wonderland" shows a grandmother in a Post Office in a cold-weather location, packing holiday gifts for her grandson. Holiday print advertising will feature Priority Mail and Express Mail® services. The three spots will help us sell, sell, sell!

The Postal Store at www.usps.com/shop

The new Postal Store is online at www.usps.com/shop. The Postal Store offers customers the speed and convenience of secure online shopping for Postal Service products 24 hours a day to purchase stamps and philatelic items.

The Postal Store can help reduce lobby lines. By promoting the shop-at- convenience of the Postal Store, you will enhance customer satisfaction and improve operational efficiency, while still getting credit for sales. Online sales are credited back to Post Offices based on the 5-digit ZIP Code of the customer's billing address.

Stationery and apparel items are offered for the same price as at Postal Service retail stores, plus a charge for shipping and handling. Stamp orders are handled through the Stamp Fulfillment Services center.

From the page of www.usps.com, click the Mail/Ship link to access mailing and shipping options, the postage calculator, and options for costs for mailing letters and packages.

Key Holiday Season Messages

• We are providing ease-of-use for our customers this holiday season, making their hectic shopping season simpler with convenient services and gifts.

• Reduce long lines by promoting alternative outlets for stamp purchases. In addition to Post Office lobbies, stamps are available through our Web site, www.usps.com, and at more than 60,000 locations where other shopping is conducted, such as drug stores and supermarkets, and at more than 17,000 ATMs.

• With the growth in Internet shopping, remind customers of the value of Priority Mail shipping and suggest they request it from their e-tailer for their online gift purchases.

Holiday 2002 Stamps

In October 2002, the U.S. Postal Service issued its 2002 Holiday series and Christmas series stamps:

• The Christmas - Madonna and Child stamp was issued on October 10.

Reissued this year as part of the Holiday Celebrations series, and also at the 37-cent rate, are the Eid, Kwanzaa, and Hanukkah stamps.

• The First-Class Mail Holiday - Snowmen stamps were issued on October 28.

The following inventory of 2002 holiday stamps will be available for this holiday season.

Stamp Stamp Type
Christmas - Madonna and Child Convertible Booklet of 20 (1 design).
Holiday - Snowmen Self-adhesive pane of 20.
Double-sided booklet of 20.
Folded vending booklet of 20.
Fourth format, called Tape Stamps or linerless coil stamps, will have limited distribution in coils of 100 at larger Post Offices and Postal Service stores.

The EID Greetings stamp reissued this year as part of the Holiday Celebration series, and also at the 37-cent rate.

The Hanukkah and Kwanzaa stamps reissued this year as part of the Holiday Celebration series, and also at the 37-cent rate. Also, the Christmas - Madonna and Child stamp was issued on October 10th.

The First-Class Mail Holiday - Snowmen stamps were issued on October 28th.

Holiday 2002 Publicity Tips

1. Use the sample news releases included in this kit or develop your own. Send the completed releases to local newspapers, and radio and television stations. Several days after mailing your release, follow up with a phone call to the local reporter, editor, or news director.

2. Plan special events to get media attention. Special events could include:

• Hosting a wrapping demonstration in the Post Office lobby.

• Holding a Happy Holidays customer appreciation event to kick off the holiday mailing season. Feature gift ideas at the Post Office as well as mailing tips to avoid holiday glitches.

3. Call local radio and television news and talk show producers. Offer to be a guest on programs airing before Christmas to discuss mailing deadlines, proper addressing and packaging, and the holiday gifts available at your Post Office and the new Postal Store online at www.usps.com/shop.

4. Invite radio and television to:

• Conduct a "live remote" broadcast on December 16, the busiest mailing day.

• Deliver mail with a carrier on December 18, the busiest delivery day of the year.

• Accompany employees on their routes, dressed as "Santa's helpers," delivering Express Mail items on Christmas Eve or Christmas Day (if applicable).

5. Provide reporters and editors with the handy Holiday 2002 Mailing Tips information in this kit (see page 13). Consider making copies of the Holiday 2002 Mailing Tips available to your Post Office lobby customers, as well.

Holiday 2002 Season Outlook

• The domestic Christmas holiday mailing season begins after Thanksgiving and ends on December 31. We expect Americans to mail the same amount of cards, letters, and packages this year as last year, approximately 20 billion pieces.

• On an average day from October through December, the Postal Service receives about 100 million letters and cards nationwide. This number is expected to increase to 150 million a day from November 29 through December 31.

• The busiest mail day will be Monday, December 16. We expect to cancel more than 280 million cards and letters on that day. The busiest delivery day will be Wednesday, December 18.

• We don't have any suggested holiday mail deadlines for domestic mail. Our goal this holiday is to deliver holiday mail volumes at our normal year-round service levels.

We want to encourage our customers to keep mailing - even at the last minute! However, we ask the general public to mail early to prevent a backup of mail during Christmas week.

Again, to ensure delivery in time for the holidays, you might suggest that customers switch from Parcel Post® service to Priority Mail service on Saturday, December 14, and then switch to Express Mail service beginning Saturday, December 21.

To move the large volumes of mail during the holiday season, we will add the following: a Holiday Network Hub with more than 40 supplemental airplanes dedicated entirely to moving the mail, as well as hundreds of added truck connections. We will also put more than 55 million more mail sacks and trays into service. Due to advances in mail processing technology, the number of holiday hires is expected to be minimal. The decision to hire holiday help is made locally.

Holiday 2002 Mailing Tips

Advice for customers on how to avoid glitches affecting delivery of their holiday mailings.

Addressing Tips

Write, type, or print the complete address neatly.

Always use a complete return address.

Always provide complete address information, such as AVE, BLVD, and ST. Always use the apartment or suite number as well as the correct directional, such as N, W, and SW.

Don't let an incorrect ZIP Code create a glitch in timely delivery of cards and letters. Local Post Offices and the Postal Service Web site - www.usps.com - offer ZIP Code information. (For Post Offices covered by the National Call Centers, you can also publicize the toll-free number.)

Packaging Tips

Select a box that's strong enough to protect the contents. Leave space for cushioning inside the carton.

Cushion the contents of the package with shredded or rolled newspaper, bubble wrap, or Styrofoam peanuts. Plain air-popped popcorn is also good for cushioning: it's inexpensive and environmentally friendly, and you can string leftover popcorn for holiday decoration.

Always use tape that is designed for shipping, such as pressure-sensitive tape, nylon-reinforced craft paper tape, or glass-reinforced pressure-sensitive tape. Never use string or twine to secure a package.

The only addresses on packages for mailing should be the delivery and return addresses. Tip: Place a return address label inside the package.

Carefully pack glass and fragile hollow items, like vases, with newspaper or packing material to avoid damage due to shock. When mailing framed photographs, take the glass out of the frame and wrap it separately.

Remove batteries from toys. Wrap and place them next to the toys in the mailing box.

Packages that weigh at least 1 pound must be taken into the Post Office for mailing.

Holiday 2002 Special Tips

Save time by purchasing packaging materials, including boxes and padding materials at your local Post Office. Express Mail and Priority Mail boxes, envelopes, and tubes are free.

Remove all former package markings and labels before reusing a box for mailing. The Post Office will not accept parcels if markings visibly indicate that the box was used for shipping hazardous material. Wrapping boxes to cover markings is not sufficient. If the wrapping is damaged and markings become visible, the package will be returned to the mailer.

Access the Postal Service's Web site - www.usps.com - for postage calculations, Post Office locations, ZIP Code lookup, plus stamps and unique gifts at the Postal Store. (For Post Offices covered by the National Call Centers, you can also publicize the toll-free number.)

Avoid waiting in line to purchase holiday stamps by using Stamps by Phone (800-STAMP-24), Stamps by Mail, postal vending machines, or go online to the Postal Store at www.usps.com/shop.

Express Mail service offers guaranteed delivery service 365 days a year, including all weekends and holidays. The overnight delivery money-back guarantee typically applies to local area delivery and for delivery to major metropolitan areas where timely air transportation connections are available. Express Mail service to all other areas is offered with a 2-day guarantee. While the Postal Service will accept items for Express Mail delivery on Christmas Day, customers are asked to check with their local Post Office for details. (Indicate Christmas Eve day hours or location of closest open office).

For those traditional domestic procrastinators, we offer Priority Mail service, which gets packages to their destinations on average in 2-3 days. It's a great buy starting at $3.85 for up to 1 pound. For $13.65 for up to 8 ounces, we also have Express Mail service that gets mail to most major cities overnight.

Want to know when your package was delivered? Delivery ConfirmationTM service is available for Priority Mail and Parcel Post shipments. For a 45-cent fee, customers receive a tracking number and can retrieve delivery information through the Postal Service Internet address or a toll-free telephone number.

Shopping online? Don't forget to request the best- value shipping solution, Priority Mail service, from your online retailer for all of your holiday gifts.

We offer 5 international service options based on speed and price. Delivery times are based on the number of business days specified for each service depending on origin and destination. For example, a package mailed from New York to Beijing will take longer than a package from New York to London.

2-3 days: Global Express GuaranteedTM service. Customers who need guaranteed day-certain delivery, generally within 2-3 days, and need to track an item should take advantage of Global Express Guaranteed service. It's delivered to more than 200 countries with rates for documents starting at $24.00 for 1/2 pound, with package rates starting at $36.00 for 1 pound.

3-5 Days: Global Express MailTM service. For perfect balance between speed and price without having a need for a guaranteed delivery date, Global Express Mail service is the answer. Designed for delivery within 3-5 days to more than 190 countries, depending on distance, Global Express Mail service also has on-line tracking to more than 60 countries with prices starting at $15.50 for 1/2 pound.

4-6 Days: Global Priority Mail® service. For the look and feel of Global Express Mail service at a lower cost, Global Priority Mail service is designed to be delivered within 4-6 days to 51 major countries. The service is available in two attractive sized envelopes. Small envelope prices start at $4.00 with large envelopes priced at $7.00. Customers can also use their own packaging by adding the Global Priority Mail sticker. This service, restricted to items up to 4 pounds, receives priority handling.

4-7 Days: Global AirmailTM service. Global Airmail service mails a standard letter or package and is delivered to virtually every country in the world and is designed to be delivered within 4-7 days for letters, and up to 10 days for parcels. Items travel by air and are delivered as First-Class Mail type mail. Special services that can be purchased include a return receipt for letter-post items, and insurance for Parcel Post items. Each item must be marked Airmail/Par Avion. Prices start at 60 cents for a 1-ounce letter and $13.00 for a 1-pound parcel.

4-6 Weeks: Global EconomyTM service. And finally, for customers for whom cost is the issue rather than delivery time, Global Economy service is most economical. To most of the world that means transport by boat from the U.S. to the destination country. Once in the destinating country, the item is moved by truck, rail, or other mode of surface transportation to the recipient. This service is designed to be delivered within 4-6 weeks. There is a 1-pound minimum weight rate for letters starting at $2.70, and a 5-pound minimum weight rate for packages starting at $15.25.

Holiday 2002 News Releases

Type news releases (shown on pages 15-27) on Postal Service letterhead and double-space the text. The City/State on the first line should be from the site where the release originates.

Area Public Affairs and Communications Managers

DEBRA HAWKINS
MANAGER NORTHEAST AREA PAC
6 GRIFFIN RD N
WINDSOR CT 06006-9876

EARL ARTIS
MANAGER SOUTHEAST AREA PAC
225 NORTH HUMPHREY BLVD
MEMPHIS TN 38166-0832

DAVID MAZER
MANAGER PACIFIC AREA PAC
7001 SOUTH CENTRAL AVE RM 364A
LOS ANGELES CA 90052-9641

DAN DE MIGLIO
MANAGER PACIFIC AREA PAC
390 MAIN ST STE 200,
SAN FRANCISCO CA 94105-8000

PAUL F. SMITH
MANAGER (A) EASTERN AREA PAC
615 CHESTNUT ST 15TH FLR
PO BOX 40593
PHILADELPHIA PA 19197-0593

DIANE TODD
MANAGER NEW YORK METRO AREA PAC
421 8TH AVE RM 5114
NEW YORK NY 10199-9681

JIM MRUK
MANAGER GREAT LAKES AREA PAC
244 KNOLLWOOD DR 4TH FL
BLOOMINGDALE IL 60117-2208

CESTA AYERS
MANAGER (A) SOUTHWEST AREA PAC
7800 N STEMMONS FREEWAY STE 450
DALLAS TX 75247-4220

SCOTT BUDNY
MANAGER WESTERN AREA PAC
1745 STOUT ST STE 1075
DENVER CO 80299-7500

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

POST OFFICE READY TO MAKE THE HOLIDAYS MAGICAL

[CITY, STATE] - The [CITY] Post Office has prepared for your holidays and is ready to take care of the mailing needs of [CITY]'s residents this season.

"About 20 billion cards, letters and packages will be mailed nationwide between November 29 and December 31. This translates to about 150 million cards and letters a day, compared to 100 million on an average day," said Postmaster [FULL NAME]. "Here in [CITY], we anticipate delivering an additional [NUMBER] pieces of cards, letters and packages during this time."

To move these large volumes of mail nationwide, the U. S. Postal Service has added more transportation, more equipment and, where needed, more temporary holiday employees [IF APPLICABLE]. With upgrades to mail processing technology, more handwritten cards and letters will be "read" and sorted by automation than ever before.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

[CITY] POST OFFICE OFFERS TIPS TO ACCOMMODATE MAILERS

[CITY, STATE] - This year the [CITY] Post Office offers extended hours and new services designed to enhance the ease-of-use of Post Offices for customers mailing holiday items.

"We have a number of new options that will make the mailing experience at our Post Office fast and convenient for customers," says [CITY] Postmaster [FULL NAME]. Illustrating the point, Postmaster [LAST NAME] offers the following list of "Holiday Helpfuls":

Special Hours, Deliveries and Conveniences

To help customers this holiday season, we have earlier and later hours. [List extended hours and any Sunday office hours. (For Post Offices covered by the National Call Centers, you can also publicize the toll-free number.)]

We accept all major debit and credit cards.

Stamps Offer Selection With Ease

We have a wide variety of self-adhesive Holiday Celebrations stamps, including the following:

Eid Self-Adhesive pane of 20 (1 design)

Kwanzaa Self-Adhesive pane of 20 (1 design)

Hanukkah Self-Adhesive pane of 20 (1 design)

The Gossaert Madonna and Child stamp from the Christmas series, and the Snowmen stamps (4 designs) from the Holiday series are available at Post Offices and other selected locations.

Most holiday stamps are available at selected grocery stores, banks and various other locations. There is also a toll-free number, 800-STAMP-24, for ordering stamps. Stamps can also be ordered online from the Postal Store at www.usps.com/shop.

Priority Mail and Express Mail stamps are available for last-minute mailings.

Forms to receive Stamps by Mail are available from letter carriers, and rural carriers can sell stamps on their route.

- more -

Holiday Help

Call the Post Office [Provide number. For offices under the call center system, give the toll-free number] or the holiday mail information [if applicable] for answers to questions about mailing options, best dates to mail and packaging pointers.

The Postal Service's Web site - www.usps.com - is a Post Office that never closes. There, you can obtain advice, buy stamps, calculate postage, look up ZIP codes and perform virtually any transaction as a regular Post Office. From the page, click Shipping to answer all your letter and package mailing needs.

"As these reminders illustrate," Postmaster [LAST NAME] said, "the Postal Service has many options to help customers complete their holiday mailings with ease and greater convenience."

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

POST OFFICE ASKS CUSTOMERS TO MAIL EARLY;
MAKE YOUR HOLIDAYS MAGICAL

[CITY, STATE] - With the volumes of cards, letters and packages expected to mushroom with the countdown to the holidays, [CITY] Postmaster [NAME] advises customers to mail early. "Our goal is to deliver increased holiday mail volumes at our normal year-round service levels to make your holidays magical," says [NAME]. "Although we have taken extra measures to handle the added volume, we are asking customers to mail early to avoid a backup of mail the last days before Christmas."

U.S. Postal Service customers will bring nearly 20 billion mailpieces to Post Offices during the holiday season, which lasts from November 29 to December 31.

Postmaster [LAST NAME] said that customers can help speed Post Office transactions by providing retail clerks with full information on packages, such as requirements for insurance, delivery confirmation, and desired time for package arrival. Other helpful mailing tips to avoid glitches include:

Write, type or print the delivery address neatly.

Always use a return address.

Always use complete address information, such as AVE, BLVD and ST. Use the apartment or suite number as well as correct directionals, such as N, W and SW.

Don't let an incorrect ZIP Code delay delivery of cards and letters. Local Post Offices and the Postal Service Web site - www.usps.com - offer ZIP Code information. [For Post Offices covered by the National Call Centers, you can also publicize the toll-free number.]

Select a container that's strong enough to protect the contents. Leave space for cushioning inside the carton.

Always use tape that is designed for shipping, such as pressure-sensitive tape, nylon- reinforced craft paper tape or glass-reinforced pressure-sensitive tape.

Plain air-popped popcorn, shredded or rolled newspaper, bubble wrap or Styrofoam peanuts work well for cushioning package contents.

The only addresses on packages for mailing should be the delivery and return addresses.
Tip: Place a return address label inside the package.

- more -

Carefully pack glass and fragile hollow items, like vases, with newspaper or packing material to avoid damage due to shock. When mailing framed photographs, take the glass out of the frame and wrap it separately.

Packages that weigh at least one pound must be taken into the Post Office for mailing.

Access the Postal Service's Web site - www.usps.com - for postage calculations, the latest address information and unique gifts at the Postal Store.

When writing to Santa, be sure to use a return address. Santa may write back. Also, when writing Santa, please don't place any cookies for Santa or hay for his reindeer as this can gum up our mail sorting equipment and delay delivery.

"The Holidays are here, and we want to make sure your mail flies like an eagle and is delivered on time. Just help us by mailing early," [LAST NAME] said.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

CHILDREN TO SEND "WHOLE, WHOLE, WHOLE" LOTTA LETTERS TO SANTA
Postal Service Offers Mailing Tips to Get Letters to the North Pole

[CITY, STATE] - Santa Claus has a lot in common with the United States Postal Service. Neither rain nor snow nor gloom of night keeps Santa from his appointed rounds at the s of millions of children the world over. Of course, Santa's been doing it a bit longer than we have. But since 1775, he's relied almost exclusively on the Postal Service to bring him letters from girls and boys all across America.

This holiday season will be no different. The Postal Service is gearing up for a huge mail delivery to the North Pole to help Santa and his elves get ready for the big day.

Getting Mail to Santa - Quickly and Safely

Santa's asked us to share these easy tips with children and families to help their letters get to him as quickly and safely as possible:

• Children should ask their parents for help addressing and putting stamps on their letters. This can avoid misspellings, which can slow down letters, or using too much or too little postage.

• Like all mail, it's important that letters to Santa include a complete return address.

• Santa enjoys candy canes and cookies and his reindeer enjoy fresh hay. But because these treats can be damaged or crushed when sent in a regular envelope, Santa says it's better to leave them out on Christmas Eve than to mail them.

• No extra packaging material, such as string or tape, is needed on a letter to Santa. The glue on the envelope flap is all that's needed.

• Letters to Santa - and other holiday mail - can be given to your letter carrier at your door, rather than placing it in a collection box or making a special trip to the Post Office. And, as always, families with curbside mailboxes can put their mail in their mailbox for pickup.

Following these helpful hints can keep letters to Santa moving as quickly as possible and avoid any delays.

- more -

Helping Santa Help Those in Need

While Santa himself receives most of the letters addressed to him, some are sent to certified organizations and individuals who help those in need. This tradition began in 1912, when Postmaster General Frank H. Hitchcock authorized postmasters to share letters to Santa with local charities and others.

Many Santa letters will be answered by a variety of Santa's helpers - charitable organizations, employees of local Post Offices, and volunteers who simply want to help a child's holiday wishes come true.

Letters to Santa Claus are handled by local Post Offices, so policies may vary from city to city. Your local Post Office can tell you how your child's letter to Santa will be handled.

An American Tradition . . . for More Than Two Centuries

That's the United States Postal Service. It's provided the people of America with trusted, secure and universal mail service since 1775. Delivering more than 207 billion pieces of mail each year to 135 million s and businesses, the men and women of the United States Postal Service handle 46 percent of the world's mail volume. We deliver for you - and for Santa.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

[NAME] POST OFFICE EXTENDS HOURS FOR THE HOLIDAY SEASON

[CITY, STATE] - The [CITY] Post Office, [ADDRESS], will extend its business hours for the 2002 holiday mailing season, says [CITY] Postmaster [FULL NAME].

The new hours will be from [LIST NEW HOURS] beginning [DATE] and continue through [DATE], [HE/SHE] said.

[IF APPLICABLE] "We will also be open on Sundays beginning [DATE] between the hours of [LIST TIMES]," Postmaster [LAST NAME] added.

Postmaster [LAST NAME] also reminds customers of other convenient service options such as Stamps by Mail, Stamps by Phone (800-STAMP-24) and the Postal Store on the Postal Service Web site at www.usps.com/shop.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

MANY [CITY] POST OFFICES OPEN SUNDAY(S) THIS HOLIDAY SEASON

[CITY, STATE] - Time keeps on slipping for procrastinators who have not yet sent off holiday cards, letters and packages. "To help ease the last-minute holiday rush, a number of [CITY] area Post Offices will be open on Sunday(s), December [DATE(S)]," said [CITY] Postmaster [FULL NAME].

[IF APPLICABLE] "[CITY] Post Office(s) will be also be open on Sunday, Christmas Eve day, December 24, for regular customer service hours, and parcel pick up," added Postmaster [LAST NAME]. (See attached list.) [If applicable, include information pertaining to other holiday celebrations, such as Hanukkah and Kwanzaa.]

To have last-minute holiday gifts and cards arrive on time, Postmaster [LAST NAME] advises customers to use guaranteed, overnight Express Mail service, which is delivered every day of the year - even Christmas Day.

Express Mail service offers guaranteed delivery service 365 days a year, including all weekends and holidays. The overnight delivery money-back guarantee typically applies to local area delivery, and for delivery to major metropolitan areas where timely air transportation connections are available. Express Mail service to all other areas is offered with a two-day guarantee.

While the Postal Service will accept items for Express Mail delivery on Christmas Day, customers are asked to check with their local Post Office for details.

[List local plans for mail collection or processing on Christmas Eve]

[IF APPLICABLE] As a reminder, the [OFFICE NAME], [ADDRESS], is open every day of the year, including Christmas [LIST HOURS].

"Post Offices will be closed on Christmas Day," [LAST NAME] added.

# # #

[The page attached to your press release should list the full schedule including operating hours of Post Offices open Sunday, and other special holiday hour information.]

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

BRING PACKAGES INTO LOCAL POST OFFICE FOR WEIGHING

[CITY, STATE] - The U.S. Postal Service remains an important part of a government service that strives to ensure the safety of the public and its employees, especially during the holidays, said [CITY] Postmaster [FULL NAME].

In order to avoid delays, as a reminder to [CITY] residents, special security rules put in place by the FAA still apply when mailing stamped packages that weigh one pound or more.

"Even if you've carefully calculated and applied the correct amount of postage, you must bring these packages to the Post Office for mailing," [LAST NAME] said.

"Packages found in mail collection boxes, because of security guidelines, may be returned to the sender," Postmaster [LAST NAME] explained. "The only exceptions are business packages and letters that use metered postage," [HE/SHE] added.

"Packages for international destinations, including military APO and FPO addresses, have special Customs requirements and must also be mailed personally at the Post Office," [LAST NAME] added.

In addition, [LAST NAME] reminds customers that all former package markings and labels must be removed before a box can be reused for mailing. Parcels cannot be accepted if markings visibly indicate that the box was used for shipping hazardous material. Wrapping boxes to cover markings is not sufficient. If the wrapping is damaged and markings become visible, the package will be returned to the mailer.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

NEED GIFT IDEAS FOR THE HOLIDAYS?
POST OFFICE IS A GREAT PLACE FOR "STOCKING" UP

[CITY, STATE] - We've all been through it. You have to buy a gift for the office grab bag. Your Uncle Ray unexpectedly sends you a gift, now you have to get one for him. You forgot to get something for the newspaper boy. And, it's that time of year again.

"Come to the Post Office," says Postmaster [FULL NAME]. "We have a variety of gift items for your holiday giving." A sampling of gift items available at the [CITY] Post Office include the following:

STAMPS - a practical gift because everyone needs and uses them. Plus, with the variety of stamps, customers are sure to find a subject to fit the interests of the gift recipient.

MONEY ORDERS - better than a gift certificate. They are safe and secure. Purchase any amount up to $1,000. Fees are 90 cents for money orders up to $500, and $1.25 for up to $1,000.

PREPAID FIRSTCLASS PHONECARDS - make ideal gifts for college students, grandparents and small business owners.

Busy shoppers can go to the Postal Store online at www.usps.com/shop anytime to buy stamps and philatelic collectibles.

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

NEED POSTAGE STAMPS? TRY THESE ALTERNATIVES

[CITY, STATE] - Without a doubt, the holidays are the busiest time of the year for the Post Office. Customers are not only mailing their usual correspondence, they are often sending several packages, adding special services like insurance and asking clerks about different ways to mail. "Like any retailer this time of year, we have more customers with larger and more complex transactions," says [CITY] Postmaster [FULL NAME]. For customers simply buying stamps, [LAST NAME] recommends several approaches to avoid the holiday lines.

60,000 Additional Stamp Locations. Beyond shopping on the web or visiting the nation's 38,000 Post Offices, there are now 60,000 more locations to purchase stamps. Customers can obtain postage where they see "Buy Stamps Here" signs among 17,000 ATMs, and more than 40,000 supermarkets, drug stores and banks.

Purchase from vending machines in Post Office lobbies. Many Post Offices provide 24-hour access to vending machines and offer stamps in different quantities and denominations. Plus, many areas have Postal Service vending machines in public areas like business parks, malls and grocery stores.

Call 800-STAMP-24. Customers can place orders by phone, use a credit card and get stamps delivered to their door.

Visit www.usps.com. Not only can customers order stamps at the Postal Store, they can look up ZIP Codes, calculate postage and get details on mailing options and special services.

Order Stamps by Mail with forms available in Post Offices or from letter carriers.

"Getting everything you need to get done for the holidays can be a hassle. By providing alternate means to purchase stamps, the Post Office hopes to help customers avoid holiday hassles and glitches," says [LAST NAME].

# # #

US Postal Service Logo. Postal News.

FOR IMMEDIATE RELEASE Contact: [INSERT YOUR NAME]
[INSERT DATE]
[INSERT YOUR PHONE NUMBER]
Internet: www.usps.com

Photo Opportunity

LETTER CARRIER "SANTAS" DELIVER ON CHRISTMAS DAY

[CITY, STATE] - Last-minute gifts shipped via Express Mail service will be delivered personally by a "Santa's Helper" on Christmas Eve (and/or) Christmas Day [IF APPLICABLE] again this year to customers living in [CITY], said [CITY] Postmaster [FULL NAME].

The tradition began 17 years ago when several U.S. Postal Service delivery employees decided to make working on the holiday more fun by donning Santa outfits and becoming "Santa-for-a-Day."

[TALK ABOUT LOCAL PROGRAM]

Express Mail service offers guaranteed delivery service 365 days a year, including all weekends and holidays. The overnight delivery money-back guarantee typically applies to local area delivery, and for delivery to major metropolitan areas where timely air transportation connections are available. Express Mail service to all other areas is offered with a two-day guarantee.

While the Postal Service will accept items for Express Mail delivery on Christmas Day, customers are asked to check with their local Post Office for details.

# # #


Domestic Mail

CORRECTION/DMM TRANSFORMATION

Ordering Information for DMM 100

The article "DMM Transformation: Ordering Information for DMM 100" in Postal Bulletin 22088 (10-31-02, page 17), contained the incorrect NSN. The corrected NSN appears here in bold.

The new DMM 100, A Customer's Guide to Mailing, is available for ordering from the Material Distribution Center (MDC). An initial shipment of DMM 100s, along with a cardboard display holder, was sent to each Post Office for display in retail lobbies.

The DMM 100 is an easy-to-understand guide for retail customers and employees. It answers the questions customers are most likely to ask in our lobbies and helps them identify the best products and services for their mail. It includes information about changing an address, putting mail on hold, and choosing extra services like insurance.

The MDC is filling backorders first, so if you have already placed an order for DMM 100, please do not order again. You can order DMM 100 by one of the following means:

Touch Tone Order Entry (TTOE): Call 800-332-0317, choose option 1, then option 2.

Note: You must be registered to use TTOE. To register, call 800-332-0317, choose option 8, extension 2925, and follow the prompts to leave a message (wait 48 hours after registering before you place your first order).

E-Mail: Complete PS Form 7380, MDC Supply Requisition (manually or using F3 Fill), and send it as an attachment to the e-mail address MDC Customer Service or to mcustome@email.usps.gov.

Mail: Mail a completed PS Form 7380 to the MDC at the following address:

SUPPLY REQUISITIONS
MATERIAL DISTRIBUTION CENTER
500 SW GARY ORMSBY DR
TOPEKA KS 66624-9702

Here's the information that you'll need to order DMM 100:

PSIN: DMM100
NSN: 7610-05-000-5072
Unit of Issue: EA
Bulk Pack Quantity: 200
Quick Pick Number: N/A
Price: $0.186
Edition Date: 07/02

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

DMM REVISION

Simplified Address Format for Letter-Size and Flat-Size Standard Mail and Periodicals

Effective November 14, 2002, Domestic Mail Manual (DMM) A040.1.0, A040.4.3, E230.3.3, M220.1.1, and M220.3.0 are revised to clarify the preparation requirements for letters and flats that use the simplified address format. Additionally, all congressional mailings using the simplified address format will use PS Tag 11, Congressional Mail, with the words "Postmaster - Open and Distribute" written on all containers to ensure appropriate handling through downstream Postal Service processes.

We will incorporate these revisions into the printed version of DMM Issue 58 and into the monthly update of the online version available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

A Addressing

A000 Basic Addressing

* * * * *

A040 Alternative Addressing Formats

1.0 SIMPLIFIED ADDRESS

* * * * *

1.2 Use-City Routes, P.O. Boxholders

[Revise 1.2 by deleting the last sentence in the first paragraph and replacing it with the following sentence:]

***The following also applies:

* * * * *

1.3 Mail Preparation

[Revise 1.3 to read as follows:]

All pieces must be prepared in carrier route or 5-digit carrier route or carrier routes containers; 3-digit carrier route or carrier routes containers are not allowed. All flat-size pieces must be prepared in carrier route or 5-digit carrier sacks. All pieces for the same carrier route must be tied in packages of 50, so far as practicable, and each package must bear a facing slip showing desired distribution (e.g., 5-digit ZIP Code and route number). If the pieces are tied in quantities other than 50 each, the actual number must be shown on the facing slip. Delivery statistics for routes may be obtained as described in A930. Pieces in such mailings must also meet the following standards:

a. All pieces must be in the same processing category.

b. Pieces must be marked according to M012.

c. Letter-size pieces must be prepared in trays, and flat- size pieces must be prepared in sacks under M220 or M620, as applicable.

d. If selective distribution is desired, enough pieces must be presented to cover the route or routes selected.

[Delete 1.4. Renumber current 1.5, 1.6, and 1.7 as new 1.4, 1.5 and 1.6, respectively.]

* * * * *

4.0 CONGRESSIONAL FRANK

* * * * *

[Renumber current 4.3 and 4.4 as new 4.4 and 4.5. Add new 4.3 to read as follows:]

4.3 Mail Preparation

Mailers must prepare containers of mail using the simplified address format in the manner listed below:

a. Containers of congressional frank mailpieces using the simplified address format must be prepared under A040.

b. PS Tag 11, Congressional Mail, must be securely affixed to, and the words "Postmaster - Open and Distribute" must be written on, each sack or tray of congressional mail to ensure adequate identification of the mail. On trays, the tag must be affixed to the end that bears the tray label.

* * * * *

E Eligibility

* * * * *

E200 Periodicals

E230 Carrier Route Rates

* * * * *

3.0 WALK-SEQUENCE DISCOUNTS

* * * * *

3.3 Addressing Standards

[Revise item b to read as follows:]

b. Official matter, whether mailed under congressional frank or by certain government entities for delivery on a city route, may use the appropriate simplified address format described in A040.

* * * * *

M Mail Preparation and Sortation

* * * * *

M200 Periodicals (Nonautomation)

* * * * *

M220 Carrier Route Rates

1.0 BASIC INFORMATION

1.1 General Preparation Standards

[Add new item h to read as follows:]

* * * * *

h. Pieces with a simplified address must meet the corresponding preparation standards in A040 and the eligibility standards in E215.

* * * * *

3.0 TRAY PREPARATION (LETTER-SIZE PIECES)

[Add text at end of section to read as follows:]

* * * * *

For trays that contain letter-size pieces with a simplified address prepared under A040, use "MAN" on Line 2 in place of "BC."

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

DMM REVISION

Metal Strapping Materials on Pallets

Effective November 14, 2002, the standards for securing pallets of mail, in Domestic Mail Manual (DMM) M041, whether an individual pallet of mail, a pallet composed of several individual pallets stacked to form a single unit, or a pallet with a pallet box containing mail, are revised by excluding the use of metal strapping or metal banding material. These revisions will also exclude metal buckles, seals, or other devices used to secure the ends of nonmetal strapping material used on pallets of mail. These revisions will not change current approved methods or other materials for securing the mail to pallets.

We will incorporate these revisions into the printed version of DMM Issue 58 and into the monthly update of the online version available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

M Mail Preparation and Sortation

M000 General Preparation Standards

* * * * *

M040 Pallets

M041 General Standards

1.0 PHYSICAL CHARACTERISTICS

* * * * *

1.3 Securing Pallets

[Revise 1.3 to read as follows:]

Except for stacked pallets under 3.1 and pallet boxes under 4.3, each loaded pallet of mail must be prepared to maintain the integrity of the mail and the entire pallet load during transport and handling using one of the following methods:

a. Securing with at least two straps or bands of appropriate material. Wire or metal bands, straps, buckles, seals, and similar metal fastening devices may not be used.

b. Wrapping with stretchable or shrinkable plastic.

c. Securing with at least two straps or bands of appropriate material and wrapping with stretchable or shrinkable plastic. Wire and metal bands and straps, metal buckles, metal seals, and similar metal fastening devices may not be used.

* * * * *

3.0 STACKING PALLETS

[Revise the heading of 3.1 and the text of item d to read as follows:]

3.1 Physical Characteristics

Pallets may be stacked two, three, or four tiers high if:

* * * * *

d. The stack of pallets is secured with at least two straps or bands of appropriate material to maintain the integrity of the stacked pallets during transport and handling. Wire or metal bands, straps, buckles, seals, and similar metal fastening devices may not be used. The stack of pallets may not be secured together with stretchable or shrinkable plastic.

* * * * *

4.0 PALLET BOXES

* * * * *

4.3 Securing

[Revise the introductory text of 4.3 to read as follows:]

Pallet boxes must be secured to the pallet with strapping, banding, stretchable or shrinkable plastic, or other material (wire or metal bands, straps, buckles, seals, and similar metal fastening devices may not be used) that ensures that the pallet can be safely unloaded from vehicles, transported, and processed as a single unit to the point where the contents are distributed with the load intact if:

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

DMM REVISION

Realignment of Buffalo and Pittsburgh Postal Service Facilities for Deposit of DBMC Rate Standard Mail and Package Services Machinable Parcels

Effective November 14, 2002, Domestic Mail Manual (DMM) E751.1.3, E752.2.3, L601, L602, and Exhibits E650.5.1 and E751.1.3 are revised to include changes to the standards governing the deposit of DBMC rate Standard Mail and Package Services machinable parcels at the Buffalo ASF and the Pittsburgh BMC.

We will incorporate these revisions into the printed version of DMM Issue 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

E Eligibility

* * * * *

E600 Standard Mail

* * * * *

E650 Destination Entry

* * * * *

5.0 DBMC DISCOUNT

Exhibit 5.1 BMC/ASF DBMC Rates

[Revise entries for the Buffalo ASF and Pittsburgh BMC entry facilities to read as follows:]

* * * * *

Eligible Destination ZIP Codes Entry Facility
* * * * * * * * * *
130-136, 140-149
[Except machinable parcels]
ASF BUFFALO NY 140
150-168, 260-266, 439-447
[Except machinable parcels]
BMC PITTSBURGH PA 15195
130-136, 140-168, 260-266, 439-447
[Machinable parcels only or machinable parcels combined with bedloaded nonmachinable parcels]
BMC PITTSBURGH PA 15195
* * * * * * * * * *

* * * * *

5.5 Additional Standards for Machinable Parcels

Additional standards for machinable parcels are as follows:

[Revise item a by adding the phrase "except as shown in Exhibit 5.1" to the third sentence to explain when sortation of parcels to ASFs is optional to read as follows:]

* * * * *

a. Destination BMC/ASF Containers. Machinable parcels palletized under M045 or sacked under M610 may be sorted to destination BMCs under L601 or to destination BMCs and ASFs under L601 and L602. When machinable parcels are sorted to both destination BMCs and ASFs under L601 and L602, they qualify for DBMC rates under 5.2. Except as shown in Exhibit 5.1, sortation of machinable parcels to ASFs is optional but is required for the ASF mail to be eligible for DBMC rates.***

* * * * *

E700 Package Services

* * * * *

E750 Destination Entry

E751 Parcel Select

* * * * *

1.0 BASIC STANDARDS

* * * * *

1.3 Definition

For DBMC rates, pieces must meet the applicable standards in 1.0 through 6.0 and the following:

* * * * *

[Revise item b to read as follows:]

b. Except as provided in Exhibit 1.3, pieces deposited at each BMC or ASF must be addressed for delivery within the ZIP Code range of that facility.

* * * * *

Exhibit 1.3 BMC/ASF-PBBMC Rate Eligibility

[Revise entries for Buffalo ASF and Pittsburgh BMC entry facilities to read as follows:]

Eligible Destination ZIP Codes Entry Facility
* * * * * * * * * *
130-136, 140-149
[Except machinable parcels]
ASF BUFFALO NY 140
150-168, 260-266, 439-447
[Except machinable parcels]
BMC PITTSBURGH PA 15195
130-136, 140-168, 260-266, 439-447
[Machinable parcels only or machinable parcels combined with bedloaded nonmachinable parcels]
BMC PITTSBURGH PA 15195
* * * * * * * * * *

* * * * *

E752 Bound Printed Matter

* * * * *

2.0 DESTINATION BULK MAIL CENTER (DBMC) RATES

* * * * *

2.3 Presorted Machinable Parcels

[Revise introductory text by adding the phrase "except as shown in Exhibit E751.1.3" to the third sentence to read as follows:]

Presorted machinable parcels in sacks or on pallets at all sort levels may claim DBMC rates. Machinable parcels palletized under M045 or sacked under M722 may be sorted to destination BMCs under L601 or to destination BMCs and ASFs under L601 and L602. Except as shown in Exhibit E751.1.3, sortation of machinable parcels to ASFs is optional but is required for the ASF mail to be eligible for DBMC rates.***

* * * * *

L Labeling Lists

* * * * *

L600 Standard Mail and Package Services

L601 BMCs

* * * * *

Use this list for:

[Revise items a, c, and e to read as follows:]

a. Standard Mail machinable parcels except ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC.

* * * * *

c. Bound Printed Matter machinable parcels except ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC.

* * * * *

e. Parcel Post except for ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates and nonmachinable BMC Presort or OBMC Presort rate mail. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC. Nonmachinable parcels for the Buffalo ASF service area claimed at DBMC rates may be sorted to the Pittsburgh BMC if bedloaded and presented with machinable parcels.

* * * * *

L602 ASFs

* * * * *

Use this list for:

[Revise items a, c, and e to read as follows:]

a. Standard Mail machinable parcels if ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC under L601.

* * * * *

c. Bound Printed Matter machinable parcels if ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC under L601.

* * * * *

e. Parcel Post machinable parcels if ASF mail (other than mail for the Buffalo ASF service area) prepared and claimed at DBMC rates. Machinable parcels for the Buffalo ASF service area prepared and claimed at DBMC rates must be sorted to the Pittsburgh BMC under L601. Nonmachinable parcels for the Buffalo ASF service area claimed at DBMC rates may be sorted to the Pittsburgh BMC under L601 if bedloaded and presented with machinable parcels.

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

DMM REVISION

Uniform Thickness for Automation Flats

Effective November 14, 2002, Domestic Mail Manual (DMM) C200.3.0 and C820.7.0 are revised to reorganize and clarify the existing standards that apply to the uniformity of automation flats.

We will incorporate these revisions into the printed version of DMM Issue 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

C Characteristics and Content

* * * * *

C200 Periodicals

* * * * *

3.0 MAILPIECE CONSTRUCTION

* * * * *

[Renumber current 3.3 through 3.7 as new 3.4 through 3.8 and add new 3.3 to read as follows:]

3.3 Uniformity

Automation compatible pieces must remain uniformly thick. Cover attachments, tabbed or glued half covers, flat surfaced ride-a-long enclosures, loose subscription materials, and flat surfaced enclosures of other classes may be included as long as the overall uniform thickness of the flat is maintained.

* * * * *

C800 Automation-Compatible and Machinable Mail

* * * * *

C820 Flats

* * * * *

[Revise the title of 7.0 to read as follows:]

7.0 UNIFORMITY AND EXTERIOR FORMAT

[Revise the title and text of 7.1 to read as follows:]

7.1 General Requirements

A flat-size mailpiece prepared and claimed at automation rates must be uniformly thick. Each flat-size mailpiece must have a smooth and regular shape and be free of creases, folds, tears, or other irregularities not compatible with automated equipment. The exterior surface must not have protuberances caused by prohibited closures; attachments (except as provided below); irregularly shaped or distributed contents; or untrimmed excess material from the envelope, wrapper, or sleeve.

* * * * *

7.3 Contents

[Revise text of 7.3 to read as follows:]

The contents of a flat-size mailpiece must remain uniformly thick so that the dimensions of the envelope, wrapper, or sleeve remain constant. If the contents are of irregular thickness or significantly smaller than the envelope, wrapper, or sleeve, those contents must be secured in place to prevent shifting within the wrapping during processing, and surrounded with loose packing material or padding to ensure that the mailpiece remains uniformly thick.

* * * * *

[Delete 7.4.]

[Renumber current 7.5 as new 7.4.]

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

DMM REVISION

Standard Mail Flats in Letter Trays

Effective November 14, 2002, Domestic Mail Manual (DMM) M032.1.1, M032.2.4b, M033.1.2, M033.2.0, M130.1.0, M210, M210.1.1, M220, M220.1.1, M610.1.1, M610.4.5, M620.1.1, and M820.5.2 are revised to allow mailers to use letter trays rather than sacks when preparing and palletizing certain sizes of Standard Mail flat-size pieces. This option applies to Standard Mail flat-size pieces claimed at automation rates, as well as flat-size pieces claimed at Enhanced Carrier Route rates. No more than 10 percent of a mailing job prepared under this option may be claimed at Presorted rates.

DMM M033.1.2 consolidates the long-standing local exception allowing nonpostal containers for small-volume presorted mailings from DMM M130.1.3, M210.1.1, M220.1.1, M610.1.1, and M620.1.1. Such mailings consist primarily of presort destination packages for local ZIP Codes, weigh no more than 20 pounds in total, and require no Postal Service transportation for processing.

DMM M610.1.1 and M620.1.1 are also reorganized to present information in a logical sequence of eligibility, general mail preparation, specific mail preparation, and rate application.

Purpose for Option

The length, height, and thickness of some Standard Mail flat-size pieces make packaging and sacking cumbersome for production systems used by many mailers and inefficient for automated mail processing systems used by the Postal Service. Small and thin flat-size pieces such as compact discs (CDs), especially when secured into packages and then sacked, are often subject to damage if the packages containing those pieces break apart in the sacks during transit. Similarly, extremely thick pieces - which can also be difficult to secure into proper presort destination packages - are prone to break apart in sacks.

Broken packages and damaged pieces occur with certain small automation rate flat-size pieces. Pieces meeting the physical dimensions and characteristics of both letter- size mail and automation flat-size mail, such as CDs or pieces exceeding letter-size dimensions only in thickness (i.e., more than 1/4-inch thick), can be damaged if prepared in sacks and the packages break during handling. These small flat-size pieces generally fit within the dimensional criteria for the flat sorting machine (FSM) 1000 or the newer automated flat sorting machine (AFSM) 100.

Packages of pieces that do not maintain their integrity during transportation to Postal Service plants and during certain mail processing operations can lower Postal Service productivity and increase handling costs. The Postal Service must redirect the broken packages, or, in some cases, the loose mail in sacks, to Manual Operations for additional processing. If packages lose their integrity while being processed on small parcel and bundle sorters (SPBSs), machine slowdowns and stoppages occur, and these packages must also be manually processed. This option should reduce the number of packages that might be subject to breakage.

Tray Labeling

• As part of this preparation option, all current labeling standards for letter trays must be met for Standard Mail flat-size pieces placed in letter trays. These standards include the following:

• Tray labels must meet the standards in DMM M032.2.0 for paper stock, size, and color as well as all specifications for the label barcode and, for automation rate mail only, the zebra code. Sack labels and sack label barcodes may not be used on letter trays.

• The content line (Line 2) for the label must show "FLTS" as well as the other information appropriate for the content identifier number (CIN) shown in DMM Exhibit M032.1.3a. For example, the Line 2 information for CIN 572 for 5-digit automation rate Standard Mail flat-size pieces (normally packaged and placed in 5-digit sacks) remains "STD FLTS 5D BC."

• The required barcode for the letter tray labels must contain the three elements specified in DMM M032.2.4, including the appropriate two-digit USPS processing code. This processing code must be used for Standard Mail flat-size pieces prepared in letter trays, regardless of the rate claimed for those pieces.

• Tray Dimensions

• Based on the wide range of sizes qualifying as automation rate flat-size mail - particularly at the lower end of the dimensions permitted for FSM 1000 automation compatibility - many of these pieces can easily fit within the interior bottom dimensions of a managed mail (MM) letter tray or, more frequently, an extended managed mail (EMM) letter tray as shown in the following table and in DMM M033.1.3:

Tray Type Length (bottom) (inches) Width (bottom) (inches) Height
(inches)
MM (1-foot) 10-1/4 10 4-5/8
MM (2-foot) 21 10 4-5/8
EMM (2-foot) 21-3/4 11-1/2 6-1/8

The preparation of Standard Mail flat-size pieces in letter trays, like sacks, must follow the sortation requirements and minimum required quantities in a container in order to minimize the impact on the number of containers handled by the Postal Service as well as to maintain presort and rate integrity. Each tray must be prepared under the same standards used for sacking and, in general, must contain at least 125 pieces or 15 pounds of pieces. Mailers must use as few trays as possible without jeopardizing rate eligibility.

Current Authorized Mailers

To determine the feasibility of allowing flat-size Standard Mail in letter trays, particularly EMM trays, the Postal Service has, on a case-by-case basis, authorized mailers to prepare automation rate Standard Mail flat-size pieces in letter trays. The authorizations have generally been for 6-month periods and have been granted by the serving rates and classification service centers (RCSCs).

The preliminary use of this preparation method has given the Postal Service an opportunity to study how this change affects mail processing operations and how it provides any potential cost savings and service improvements to mailers.

In view of the long-term planning that most mailers use when setting up production lines and developing software programming to support their production lines, the Postal Service will allow mailers who currently are authorized to prepare Standard Mail flat-size pieces in letter trays to continue following the terms of their authorization letter issued by the serving RCSC. Those terms reflect the optional preparation standards presented in this DMM revision except for the tray labeling standards in revised DMM M032.2.4b.

The new labeling standards require not only the 5-digit ZIP Code destination of the tray (or the 3-digit ZIP Code prefix followed by two zeros) and the applicable 3-digit CIN, but also the applicable two-digit Postal Service processing code "01" or "07" after the ZIP Code and the CIN. The "01" code is generally used to indicate machinable and automation-compatible mail. The "07" code is generally used to indicate manual and nonmachinable mail.

Many of the currently authorized mailers are applying only the first eight digits (the destination ZIP Code and the CIN), not the full 10 digits required for the larger label used on letter trays. The 8-digit barcode, which was designed for the smaller sack label, creates additional handling for Postal Service plants that have deployed Tray Management Systems. The intelligent material handling equipment that makes up these systems relies on correct 10-digit barcodes for optimal automated tray processing. The Postal Service must therefore require the 10-digit barcode on all letter trays used for Standard Mail flat-size pieces.

Once a mailer's authorization expires, that mailer is expected to meet all the standards in this notice, including proper use of the 10-digit tray label barcode. If authorized mailers have concerns about the status of their authorizations, they should contact the supporting RCSC. Currently authorized mailers should begin planning to make any needed software changes to meet the standards for barcoded tray labels before the expiration of their authorizations.

We will incorporate these revisions into the printed version of DMM 58 and into the monthly update of the online DMM available via Postal Explorer at http://pe.usps.gov.

Domestic Mail Manual (DMM)

* * * * *

M Mail Preparation and Sortation

M000 General Preparation Standards

* * * * *

M030 Containers

* * * * *

M032 Barcoded Labels

1.0 BASIC STANDARDS-TRAY AND SACK LABELS

1.1 Use

[Revise 1.1 to read as follows:]

Exhibit 1.1 shows the types of mail requiring barcoded tray or sack labels.

Barcoded labels must meet these general standards:

a. Barcoded tray labels and sack labels must not be interchanged. Tray labels must be used only for trays, and sack labels must be used only for sacks.

b. Mailer-produced barcoded labels must meet the standards in M032.

c. All information on barcoded labels must be machine- printed. Alterations to preprinted barcoded labels (e.g., handwritten changes) may not be made.

d. Barcoded labels must be inserted completely into the label holder on the tray or sack to prevent their loss during transport and processing.

[Add new Exhibit 1.1 to read as follows:]

Required Barcoded Container Labels

Exhibit 1.1

Class of Mail Rate or Type Processing Category
First-Class Mail Automation rate Letter-size, flat-size
blank Co-packaged and co-trayed under M900 Flat-size
Periodicals Automation rate Letter-size, flat-size
blank Co-packaged and co-sacked under M900 Flat-size
Standard Mail Automation rate Letter-size, flat-size
blank Enhanced Carrier Route high-density and saturation letter rates Letter-size (barcoded labels not required for letter-size pieces at nonletter rates)
blank Co-packaged and co-sacked under M900 Flat-size
blank Automation, Presorted, and Enhanced Carrier Route in letter trays under M033 Flat-size
Bound Printed Matter Barcoded Flat-size

* * * * *

2.0 ADDITIONAL STANDARDS-BARCODED TRAY LABELS

* * * * *

2.4 Barcode

The label barcode must meet these specifications:

* * * * *

[Revise item b to read as follows:]

b. Information. The barcode must represent these three numeric elements:

(1) The 5-digit ZIP Code destination of the tray. For a 3-digit tray destination, the 3-digit ZIP Code prefix is followed with two zeros.

(2) The applicable 3-digit content identifier number (CIN) for the tray as shown in Exhibit 1.3a.

(3) The applicable 2-digit USPS processing code:

(a) Code "01" is used for all automation rate and machinable letter-size pieces, for First- Class Mail automation rate flat-size pieces, and for First-Class Mail co-trayed automation rate and Presorted rate flat-size pieces. Code "01" is also used for certain Standard Mail flat-size pieces prepared in letter trays under M033: Standard Mail automation rate flat-size pieces and, if prepared in letter trays, co-packaged and co-sacked Standard Mail automation rate and Presorted rate flat-size pieces under M900.

(b) Code "07" is used for all other mail (e.g., manual and nonmachinable letter-size pieces). Code "07" is also used for certain Standard Mail flat-size pieces prepared in letter trays under M033: Enhanced Carrier Route Standard Mail nonautomation rate; Standard Mail Presorted rate; and Standard Mail merged carrier route, automation, and Presorted rates.

* * * * *

M033 Sacks and Trays

1.0 BASIC STANDARDS

[Revise heading and text of 1.2 to read as follows:]

1.2 Standard Containers

Depending on the class of mail and processing category, mailings must be prepared in trays or sacks as shown in Exhibit 1.2 and under other applicable standards in this section. Containers for Package Services mail are

specified under the appropriate standards in M700. The following additional standards apply to Exhibit 1.2:

a. Letter-size mail for other classes of mail not shown in Exhibit 1.2 may be prepared in letter trays, subject to applicable preparation standards.

b. Palletized mail is also subject to M040.

c. A postmaster may authorize nonpostal containers for a small-volume presorted mailing if the mailing weighs no more than 20 pounds, consists primarily of mail or packages of mail for local ZIP Codes, and requires no USPS transportation for processing.

Standard Containers

Exhibit 1.2

Mail Class Processing Category USPS Container
First-Class Mail Letter-size Letter tray (with sleeve)
blank Flat-size Flat tray (with green lid)
blank Parcel Sack (green)
Priority Mail Letter-size, flat-size, parcel Sack (orange)
Periodicals Letter-size Letter tray (with sleeve)
blank Flat-size, parcel (machinable and irregular), and letter-size not required in trays Sack (brown)
Standard Mail Letter-size Letter tray (with sleeve)
blank Flat-size under M033 Letter tray (with sleeve)
blank Flat-size except under M033, parcel (machinable and irregular) Sack (white)

* * * * *

2.0 FIRST-CLASS MAIL, PERIODICALS, AND STANDARD MAIL

* * * * *

[Renumber current 2.2 and 2.3 as new 2.3 and 2.4, respectively; add new 2.2 to read as follows:]

2.2 Letter Tray Preparation-Standard Mail Flat-Size Pieces

Standard Mail flat-size pieces may be prepared in letter trays instead of sacks only if the following standards are met:

a. At least 90% of the mailing job must be claimed at automation rates or Enhanced Carrier Route rates. No more than 10% of the mailing job may be claimed at Presorted rates.

b. Automation rate pieces must meet the applicable flat- size dimensions in C820. Presorted and Enhanced Carrier Route pieces must meet the flat-size dimensions in C050.

c. The pieces must fit completely within the dimensions for height and the bottom dimensions for length and width specified in 1.3 for an MM letter tray or an EMM letter tray. The pieces must be upright and perpendicular to the length of the tray. Other applicable standards in 2.1 must also be met.

d. Trays must bear tray-size labels that meet all applicable physical and barcode standards under M032, with Line 1 and Line 2 information as required for flat- size mail in sacks. Each label must contain a barcode as specified in M032.2.4 and the content identifier number required in Exhibit M032.1.3a for the same type of flat-size mail prepared in sacks.

e. Trays must be palletized under M045.3.2, with pallet labels that identify the mail as flat-size pieces. Trays of letter-size pieces must not be placed onto pallets with trays of flat-size pieces.

f. All other applicable standards in M610, M620, or M820 must be met, including required preparation sequence and the use of the sack minimums as tray minimums. The exception to packaging in M020 may be used.

* * * * *

M100 First-Class Mail (Nonautomation)

* * * * *

M130 Presorted First-Class Mail

1.0 BASIC STANDARDS

* * * * *

[Delete current 1.3. Renumber current 1.4 through 1.8 as new 1.3 through 1.7, respectively.]

* * * * *

M200 Periodicals (Nonautomation)

[Revise heading of M210 to read as follows:]

M210 Presorted Periodicals

1.0 BASIC STANDARDS

[Revise heading of 1.1 to read as follows:]

1.1 General Preparation Standards

[Delete item 1.1. Renumber current 1.2 through 1.6 as new 1.1 through 1.5.]

* * * * *

[Revise heading of M220 to read as follows:]

M220 Carrier Route Periodicals

1.0 BASIC INFORMATION

1.1 General Preparation Standards

[Delete item 1.1. Renumber current 1.2 through 1.6 as new 1.1 through 1.5.]

* * * * *

M600 Standard Mail (Nonautomation)

M610 Presorted Standard Mail

1.0 BASIC STANDARDS

1.1 All Mailings

[Revise text to read as follows:]

All mailings and all pieces in each mailing at Regular Standard Mail and Nonprofit Standard Mail nonautomation rates are subject to specific preparation standards in 2.0 through 5.0 and to these general standards (automation rate mailings must be prepared under M810 or M820):

a. All pieces must meet the standards for basic eligibility in E610 and specific eligibility in E620. Nonprofit Standard Mail must meet the additional eligibility standards in E670.

b. All pieces in each mailing must be in the same processing category as defined in C050, unless excepted by standard.

c. All pieces must meet the applicable general preparation standards in M010, M020, and M030 and the following:

(1) Subject to the marking standards in M012, Regular Standard Mail pieces must be marked "Presorted Standard" (or "PRSRT STD") and Nonprofit Standard Mail pieces must be marked "Nonprofit Organization" (or "Nonprofit Org." or "Nonprofit"). Regular and Nonprofit Standard Mail pieces must not be marked "ECRLOT," "ECRWSH," "ECRWSS," "AUTO," "AUTOCR," or "Single-Piece" (or "SNGLP").

(2) Unless excepted by standard, letter-size pieces must be prepared in letter trays and flat-size pieces must be prepared in sacks or on pallets. Certain flat-size pieces may be prepared in letter trays under M033.

d. All pieces in the mailing must meet the specific sortation and preparation standards in M610 or the palletization standards in M045. Flat-size pieces may be prepared under M900.

e. Sortation determines rate eligibility as specified in E620.

* * * * *

4.0 PREPARATION-FLAT-SIZE PIECES AND IRREGULAR PARCELS

* * * * *

4.5 Required Sacking

[Revise introductory text to read as follows:]

A sack, or a letter tray under M033, must be prepared when the quantity of mail for a required presort destination reaches either 125 pieces or 15 pounds of pieces, whichever occurs first, subject to these conditions:***

* * * * *

M620 Enhanced Carrier Route Standard Mail

1.0 BASIC STANDARDS

1.1 All Mailings

[Revise text to read as follows:]

All mailings and all pieces in each mailing at Enhanced Carrier Route Standard Mail and Nonprofit Enhanced Carrier Route Standard Mail nonautomation rates are subject to specific preparation standards in 2.0 through 5.0 and to these general standards (Enhanced Carrier Route automation rate mailings must be prepared under M810.):

a. All pieces must meet the standards for basic eligibility in E610 and specific eligibility in E630. Nonprofit Enhanced Carrier Route Standard Mail must meet the additional eligibility standards in E670.

b. All pieces in each mailing must be in the same processing category as defined in C050, unless excepted by standard.

c. All pieces must meet the applicable general preparation standards in M010, M020, and M030 and the following:

(1) Subject to the marking standards in M012, Enhanced Carrier Route Standard Mail pieces must be marked "Presorted Standard" (or "PRSRT STD"), and Nonprofit Enhanced Carrier Route Standard Mail pieces must be marked "Nonprofit Organization" (or "Nonprofit Org." or "Nonprofit"). All pieces must also be marked "ECRLOT" for basic rate, "ECRWSH" for high density rate, or "ECRWSS" for saturation rate.

(2) Unless excepted by standard, letter-size pieces must be prepared in letter trays and flat-size pieces must be prepared in sacks or on pallets. Certain flat-size pieces may be prepared in letter trays under M033.

(3) Pieces must be sequenced according to M050.

(4) Pieces with a simplified address format must meet the standards in A040.

d. All pieces in the mailing must meet the specific sortation and preparation standards in M620 or the palletization standards in M045. Flat-size pieces may be prepared under M900.

e. Sortation determines rate eligibility as specified in E630.

* * * * *

M800 All Automation Mail

* * * * *

M820 Flat-Size Mail

* * * * *

5.0 STANDARD MAIL

* * * * *

5.2 Required Sacking

[Revise introductory text to read as follows:]

A sack, or a letter tray under M033, must be prepared when the quantity of mail for a required presort destination reaches either 125 pieces or 15 pounds of pieces, whichever occurs first, subject to these conditions:***

* * * * *

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

CLARIFICATION

Periodicals Mail Entered at a Destination Area Distribution Center

Periodicals Mail entered at a destination area distribution center (DADC) qualifies for the DADC rate and discount. The DADC rate and discount is limited to mail entered at the actual ADC (destination entry facility) as listed in L004 unless designated otherwise by the Postal Service. The addressed pieces must be for delivery to one of the 3-digit ZIP Codes served by the ADC facility where the mail is deposited. The DADC rate is applicable to the advertising pound portion, and the DADC discount is taken in the per-piece portion for each Outside-County addressed piece. Only one destination discount may be claimed for each addressed piece.

The DADC rate and discount do not apply in the following circumstances:

• Mail deposited at other than the actual ADC facility.

• Pieces not addressed to one of the 3-digit ZIP Codes served by the ADC.

• Pieces claimed at In-County rates.

• Mail entered at AMF/AMC facilities.

- Mail Preparation and Standards,
Pricing and Classification, 11-14-02

Holiday HAZMAT

`Tis the season... to make this the safest and most successful holiday season ever for the Postal Service.

With the busy holiday season upon us, it is important to take a moment to reinforce some important points regarding hazardous materials that can be found in the mail, especially at this time.

Customers rely heavily on the Postal Service to safely and efficiently deliver their gifts to friends, business associates, and loved ones during this season and also to return packages after the holidays. It is important that every Postal Service employee take steps to ensure that holiday parcels known to or suspected to contain a hazardous material are properly handled.

Acceptance employees are required to ask the question "Does your parcel contain anything liquid, fragile, perishable, or potentially hazardous?"

During this festive and giving period the Postal Service handles an additional 20 billion pieces of parcels. While the vast majority of these packages contain nondangerous items, there is a small amount that has the potential to contain a material that has the ability to cause harm to employees and disrupt operations. When a parcel contains a hazardous material that is unacceptable for mailing or is improperly packaged, it is a concern to everyone.

At this time of year it is important to remember that hazardous materials can be found in a wide variety of common household and consumer products. Holiday HAZMAT can be found in:

• Shipments of liquor/wine/beer (nonmailable).

• Electronic equipment containing batteries.

• Cosmetics (perfumes, hair products, body and bath oils, etc.).

• Consumer products containing petroleum products such as, but not limited to, chain saws and string trimmers.

• Parcels bearing an ORM-D/ORM-D-Air marking. See examples on page 40.

• Food shipments preserved with dry ice.

• Parcels bearing a DOT hazard class 9 label. See example at the end of this article.

• Fireworks and sparklers (nonmailable).

Some items are not outwardly hazardous, but when packaged improperly can be mistaken for a dangerous item. Electronic toys/games, for instance, when shipped with the batteries in place can create an electromagnetic hazard that has the ability to interfere with airplane navigation equipment.

It is also common to encounter parcels that have been mailed in reused packaging that formerly contained hazardous materials. Postal Service employees are required to assume that markings or labels present on parcels indicate the actual contents of the parcel. It is acceptable to reuse boxes for mail shipments provided that the mailer has removed or completely obliterated all former HAZMAT package markings and labels. Merely crossing out a label or marking or writing the current contents on a box is insufficient to allow mailing. If any evidence of the former contents is visible, do not accept the parcel. The former markings and labels must be blotted out even if the parcel will be wrapped in paper for mailing, because if the wrapping becomes damaged during shipment, these markings will cause the package to be returned.

While it is not possible to list every type of hazardous material that could be reasonably expected to be found in the mail, recognizing those parcels that are known to or suspected to contain a Holiday HAZMAT is crucial to safe operations.

If you suspect a parcel contains an identified/undeclared Holiday HAZMAT, immediately notify your supervisor. Under no circumstances should a parcel containing an undeclared HAZMAT be allowed to continue through processing. Process for delivery only Holiday HAZMAT parcels that meet the packaging and labeling requirements of the Domestic Mail Manual and Publication 52, Hazardous, Restricted, and Perishable Mail.

Responsibility for properly packaging and labeling a Holiday HAZMAT ultimately rests with the mailer. However, by being alert and able to recognize HAZMAT parcels, we can all do our part to make this a successful holiday season for the Postal Service.

If you have any questions regarding the mailability of any material, contact your local Business Mail Acceptance Unit (BMEU) or Rates and Classification Service Center (RCSC). Packaging and labeling requirements for HAZMAT can be found in the following Postal Service documents:

Domestic Mail Manual C023.

• Publication 52, Hazardous, Restricted, and Perishable Mail.

International Mail Manual (IMM).

Examples of parcels bearing an ORM-D/ORM-D-Air marking.

2002 International and Military Mail
Recommended Christmas Mailing Dates

 

To ensure delivery of Christmas cards and packages to military APO/FPO addresses overseas and to international addresses, we suggest that mail be entered by the recommended mailing dates listed below. Why not beat the last-minute rush and bring your mail to your U.S. Post Office by these suggested dates!

Military Mail Addressed To First-Class Mail
Letters/Cards
Priority
Mail
Parcel Airlift Mail
(PAL)
1/
Space
Available
Mail
(SAM)
2/
Parcel Post
APO/FPO AE ZIPs 090-098 Dec 11 Dec 11 Dec 4 Nov 27 Nov 6
APO/FPO AA ZIPs 340 Dec 11 Dec 11 Dec 4 Nov 27 Nov 6
APO/FPO AP ZIPs 962-966 Dec 11 Dec 11 Dec 4 Nov 27 Nov 6

1/ PAL: A special service that provides air transportation for parcels on a space-
available basis. PAL is available for Parcel Post not exceeding 30 pounds or 60 inches in length and girth combined. The applicable PAL fee must be paid in addition to the regular surface rate of postage for each addressed piece sent by PAL service.

2/ SAM: Parcels paid at Parcel Post postage rates are first transported domestically by surface and then to overseas destinations by air on a space-available basis. The maximum weight and size limits are 15 pounds and 60 inches in length and girth combined.

International Mail Addressed to Air Letters and Cards Air Parcel Post Surface
Africa Dec 9 Dec 9 Nov 1
Asia/Pacific Rim Dec 16 Dec 16 Nov 6
Australia/New Zealand Dec 16 Dec 16 Nov 6
Canada Dec 16 Dec 16 Nov 23
Caribbean Dec 16 Dec 16 Nov 20
Central and South America Dec 9 Dec 9 Nov 6
Mexico Dec 16 Dec 16 Nov 23
Europe Dec 16 Dec 16 Nov 13
Middle East Dec 16 Dec 16 Nov 1

Please Post on All Bulletin Boards.

- International Network Operations,
Network Operations Management, 11-14-02

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