USPS Insurance Purchased Online

Fact Sheet

September 2004

You can now add USPS insurance when you print shipping labels and purchase postage online.
• Available mid-September with Click-N-Ship® service.
• Available with eBay starting this fall.
• Up to $200 indemnity coverage available.
• No extra forms needed.
• Because online labels always include Delivery Confirmation™ service, you can also check your delivery status online!

You can add insurance online to the following domestic services:
• Express Mail® service.
• Priority Mail® service.
• Parcel Post® service.
• Media Mail® service.
• First-Class Mail® parcels.

Insurance fees online are the same as at Post Offices and are based on the amount of coverage needed up to $200:

• Express Mail provides insurance up to $100 free of charge. Additional coverage up to $200 costs $1.00.

You can send your items with insurance purchased online in the following ways:
• Request a carrier pickup online at www.usps.com/shipping/carrierpickup.
• Take to your local Post Office™.
• Place in your mailbox.
• Drop in a Postal Service™ collection box.
• Hand to your delivery carrier.

If you need to insure your item for more than $200:
• Take your item to any Post Office where insurance can be purchased up to $5,000 in coverage.
• Insure for the full amount at the Post Office because insurance purchased online cannot be combined with insurance purchased at a Post Office.

Here's how and where you file a claim:
• Visit the Insurance Claims page on USPS.com® at www.usps.com/insuranceclaims for instructions on how to file a claim.
• Download and complete the claims form, PS Form 1000, Domestic Claim or Registered Mail™ Inquiry.
• Take the completed PS Form 1000, your proof of insurance (i.e., online label record or shipping history printout), and evidence of value (e.g., sales receipt or invoice) to your Post Office for processing.

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