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FIELD INFORMATION KIT

Postal Service and Hershey's Pumpkin Decorating Contests

How To Create "Frankie"

A decorated pumpkin named Frankie.

1. Sponge green paint onto the pumpkin and let dry.

2. For the eyes, use felt for the white portion and Cotton Candy Bubble Yum for the blue. Roll two pieces of gum into balls and then flatten into ovals. Glue the whites of the eyes to the pumpkin and let dry. Squish the Bubble Yum onto the felt. The brown on the eye is a Whopper - a Reese's Pieces will work better.

3. For the nose, use three pieces of Bubble Yum for the round part and one piece cut in half for the nostrils. Roll the nostril pieces into balls and glue into place.

4. For the lip, use a single piece of Bubble Yum. Then shape and apply a Twizzlers Pull-n-Peel for the smile line. Use a separate piece under the lip.

5. For the cheeks, use two strands of Twizzlers Pull-n- Peel rolled together and glued. The smile is a separate strand that connects the two on the open end.

6. The unibrow is a Kit Kat bar above the eyes.

7. For the hair, instead of the entire Twizzlers Pull-n- Peel as shown in the picture, it is recommended that you use individual strands to avoid them falling off.

FAQs - Quick, Easy, Convenient Services

usps.com

Why should I use the Postal Service's Web site?

The Web site is available whenever you are - 24/7. Our Web site gets hundreds of thousands of visits each day. Customers are discovering the ease and convenience of going online to access Postal Service information, products, and services.

What can I do at usps.com?

Almost anything you can do at the Post Office, you can do online at usps.com! Customers can send mail and packages, buy stamps, purchase items from the Postal Store, calculate rates, print labels, create greeting cards and newsletters, locate Post Offices, and find ZIP CodesTM.

In addition, customers can track and confirm mail items and place change-of-address and hold mail requests.

Business customers will find helpful suggestions on how to grow their business. Forms and publications are also available.

How do I pay for purchases at usps.com?

It's easy. You make your purchases with a credit card.

All of those services are available at usps.com?

Yes, and that's not all. The Postal Service Web site includes a lot of information, such as annual reports, press releases, stamp news, community events, financial information, and Postal Service history.

Isn't the Internet competition?

It's not a competitor; it's an alternate access point. USPS.com provides convenient access - when, where, and how customers want it. The Postal Service is making it quicker, easier, and more convenient than ever for customers to do business with it by improving access products and services and taking costs out of the system.

Can I trust usps.com?

USPS.com is secure and reliable. USPS.com has been recognized with the following awards: eGov "Governance" Excellence Award; Grace Hopper Government Technology Leadership "Gracie" Award; Nielson NetRatings Top 10; Customer Respect Group; #1Transportation and Logistics Industry, Building Inroads to Technology Show; Excellence "Client Software Award"; and eGov "Explorer" Award.

Carrier Pickup Service

Carrier PickupTM service provides the ultimate convenience in sending packages. Customers just prepare their packages for shipping - including postage - and go online to request Carrier Pickup service. The carrier picks up the package(s) the next delivery day - for free! It's just one more "quick, easy, convenient" option for our customers.

Customers also have the option of having the package picked up the same day. Pickup on Demand® service is available for only $12.50 per pickup, regardless of the number of packages, and the packages are picked up within a specified 2-hour time frame. (See www.usps.com/pickup.)

How do I use Carrier Pickup service?

• Properly address Express Mail® or Priority Mail® packages and apply appropriate postage.

• Request and schedule a carrier pickup online at www.usps.com/shipping/carrierpickup.

The carrier picks up the package the next delivery day when delivering mail on his/her regular route.

Can I use stamps for postage?

No. Postage must be prepaid using convenient postage options such as Click-N-Ship®, PC Postage® or postage meters.

Are there any weight restrictions?

Yes. The maximum weight per package is 70 pounds.

Is there a cut-off time when I schedule a pickup for the next day?

Yes. Carrier Pickup requests must be received by 2 A.M. CST.

What if I decide against mailing the package? Can I cancel my request?

Yes. Customers may also edit or cancel a request online by entering the Carrier Pickup Confirmation Number and address.

What if I don't want to wait until the next business day?

If you want the package picked up the same day, Pickup on Demand is available. For only $12.50 per pickup, regardless of the number of packages, packages are picked up within a specified 2-hour time frame.

Click-N-Ship Service

Print shipping labels - and pay for postage via credit card - from the convenience of your or office. Click-N-Ship brings the Post Office to your office. Simply log on to www.usps.com and you're ready to print online shipping labels with or without postage.

Labels can be printed for domestic and international expedited services - Priority Mail, Express Mail, Global Express Guaranteed® and Global Express Mail®.

As an added benefit, you get free delivery confirmation with every Priority Mail label you print - making Priority Mail an even greater value! Signature ConfirmationTM service is available at the reduced fee of $1.30, and online labels qualify for electronic rate Confirmation Services.

Online Insurance is also available. You can now insure packages for up to $200 online!

Mailing is now as convenient as your neighborhood mailbox. You can drop your domestic Express Mail and Priority Mail pieces with PC Postage online labels in any Postal Service collection box; you can take them to your local Post Office, hand them to your delivery carrier, or schedule a pickup online.

There's no special equipment or supplies needed. All you need is an Internet connection, your or office PC, and a laser or quality inkjet printer. Labels can be printed on 8 1/2" x 11" paper and glued or taped securely to the package. Self-adhesive labels can also be used and purchased online.

• International mail using Click-N-Ship postage-paid labels can be left for your mail carrier to pick up but cannot be deposited into a blue street mailbox.

• Packages being mailed using postage stamps and weighing 16 oz. and over can be left for your mail carrier to pick up but cannot be deposited into a blue street mailbox. (See www.usps.com/clicknship.)

What is Click-N-Ship service?

Click-N-Ship service is the Postal Service's quick, easy, and convenient online shipping service. Using Click-N-Ship service, you can create and pay for shipping labels for Express Mail, Priority Mail, Global Express Mail, and Global Express Guaranteed items with postage using your credit card, personal computer, and printer - or without postage for no fee. Click-N-Ship service will calculate postage rates, find ZIP Codes, and standardize and save addresses and all shipping history information.

How do I know the weight of my Click-N-Ship items?

It is recommended you use a scale. Five- and ten-pound scales can now be purchased online at www.usps.com/shop. Please keep in mind that if the package weighs more than the weight you entered, it will require additional postage - either at the time of mailing or delivery. A convenient alternative to a scale is our Flat-Rate Priority Mail or Express Mail boxes and envelopes. For one low price, you can mail any amount of material, regardless of weight, that fits inside the flat-rate box and envelope. Boxes require $7.70 in postage and envelopes require $3.85 in postage.

For what destinations can I create Click-N-Ship labels?

You can create online Express Mail and Priority Mail labels for shipping to the 50 states, Guam, the U.S. Virgin Islands, and Puerto Rico. Global Express Mail and Global Express Guaranteed labels are available for up to 200 countries and territories.

Why was my address changed from what I entered?

Addresses are compared to the U.S. Postal Service® current address database and then standardized. Standardized addresses help us process and deliver your mail more efficiently. This database is very accurate and is updated regularly to include new delivery addresses.

Why isn't there an additional fee for Delivery Confirmation when I print a Priority Mail online label?

When you print an online label, an electronic record of your transaction is sent to the Postal Service. This meets the requirements for electronic rate Delivery ConfirmationTM service; no additional fees are required when used with Priority Mail service.

Can I print an online shipping label for First-Class Mail, Parcel Post, Media Mail, Bound Printed Matter, or Library Mail using Click-N-Ship?

Click-N-Ship service offers only Priority Mail and Express Mail domestic services. We recommend you try a PC Postage service provider if you wish to print labels for all services. These companies offer a wide array of additional features and can be located at www.usps.com/postagesolutions/pc_post.htm.

Can I purchase Insurance online?

Yes. You can insure your package up to $200.

Can I return merchandise using Click-N-Ship labels?

Yes, returning merchandise is easy. Simply complete the address information for the return, choose your service option, and print a label with or without postage. You can hand your Priority Mail and Express Mail packages with postage paid online to your letter carrier, drop in a collection box, or take to one of our convenient retail outlets.

What types of credit cards can I use on Click-N-Ship service?

The Postal Service accepts Visa, MasterCard, American Express, and Discover cards.

Can I place packages with online labels and postage in the blue Postal Service street mailboxes?

Yes, but only if the following apply: the package has a domestic Express Mail or Priority Mail label complete with PC Postage, a return address was paid for with a credit card, and it fits in the blue street mailbox opening. Larger packages may be dropped at your local Post Office, handed to your letter carrier, or picked up after you schedule a pickup online.

Do I need to use Postal Service boxes and packaging to mail my item?

No. However, it is recommended that you use Postal Service boxes and other packaging and stickers when using Click-N-Ship labels so that your package is clearly marked regarding the type of service purchased. You can order free Express Mail, Priority Mail, Global Express Guaranteed, and Global Express Mail shipping supplies on www.usps.com.

What size package can I mail with Click-N-Ship service?

Click-N-Ship packages may measure up to 108 inches in length and width and weigh a maximum of 70 pounds.

If I'm mailing several items to the same person, why can't I make photocopies of the same label?

Each label has a unique barcode and number assigned to it. If you use photocopied labels with identical numbers, you will not get valid delivery information. Labels are monitored for possible duplication. Intentional use of duplicate labels constitutes fraud.

How should I attach the labels to the package?

Labels must be placed on the address side of the package and not folded over package edges. Use clear shipping tape to securely affix labels on all four sides and to cover address areas. Do not tape over the "Postal Use" area on the Express Mail label, over on the barcodes, or over the stamps.

Why can't I tape over the barcode?

Barcodes with tape over them cannot be scanned by our equipment.

Internet Change-of-Address Service

Internet change-of-address service is a prime example of how the quick, easy, and convenient Postal Service is saving customers time and energy. In the United States, approximately 17 percent of the population moves every year - this equates to the Postal Service receiving in excess of 44 million address change requests annually. Instead of coming to the Post Office, customers can skip the trip and submit change-of-address information securely online, without having to submit a printed form to their local Post Office. (See https://moversguide.usps.com.)

Is there a charge to change my address online?

Yes, $1.00. When you enter your credit card number and billing address, we electronically verify that information with the bank that issued your credit card. The $1.00 processing fee pays for this verification service, which helps us verify your address and provide a secure online transaction.

If you prefer not to pay the $1.00 processing fee, you will be offered the option to print and mail a change-of-address order.

How long will it take before I get mail at my new address?

After you have notified the Postal Service of your change of address, it could take several days for mail to begin arriving at your new address. There are several factors to be considered such as:

• What date did you request to have your mail forwarded?

• How far did you move?

• How far in advance did you notify the Postal Service of your move?

How does the Postal Service Internet change-of- address confirmation process work?

After you enter your change-of-address and credit card information, you will be asked to enter a series of letters to confirm your change-of-address request. This process is used to prevent fraudulent use of your address information. The letters are case-sensitive, so please enter them exactly as they appear on the screen.

Once your credit card information has been successfully validated, you will be e-mailed a confirmation notice. Please follow the instructions in the confirmation notice, which will direct you to a specific Web page. Once on the Web page, type the Security ID Code in the designated field, exactly as it was given to you. If it is not entered correctly, your change-of-address request will not be submitted.

It is important to note that, for security purposes, you must enter your Security ID Code within the time specified in the confirmation notice e-mail. Otherwise, your change-of- address request will be deleted and you will have to re-enter it.

A reminder e-mail will be sent to you before your change- of-address request is deleted.

Why do you need my credit card information?

When you enter your credit card number and billing address, we electronically verify that information with the bank that issued your credit card. The processing fee pays for this verification service, which helps us verify your address to provide a secure online transaction.

Will I still receive confirmation of my address change in the mail?

Yes, you will receive all of the official documentation as if you went in person to change your address at the Post Office. The Postal Service will promptly mail you a Move Validation Letter (MVL) to the address you are leaving. For your privacy, it will not mention your new mail forwarding address.

You will also receive a Confirmation Notification Letter (CNL) or a Welcome Kit in the mail 7-10 days after your online change. Please retain this Official Change of Address Confirmation page for your records as local agencies and/or resources may require it for proof of your move.

New NetPost Mover's Postcards Service

NetPost Mover's Postcards service provides a quick five-step process to making glossy, full-color postcards. Provide your own digital picture, map, or image of your new location. Moving is a hectic time. Save yourself the hassle of producing moving notices - create custom postcards online and have Mover's Postcards do the printing and mailing for you! (See www.usps.com/moverspostcards.)

What is Mover's Postcards service?

Mover's Postcards is a Web-based print-and-mail service that makes creating and mailing 4 1/4" x 6" moving notices fast and easy. Help customers find your new location or help friends and family keep in touch. Mover's Postcards service allows you to use a custom digital picture or graphic to grab your recipient's interest or project a clear message. These high-impact postcards help your move notice get noticed.

How does Mover's Postcards service work?

Mover's Postcards service lets you create custom, full-color postcards in five quick, easy steps.

1. Choose your image from the free gallery or provide your own digital picture.

2. Type your message - including your move date, new address, and contact information.

3. Enter your return address.

4. Provide your address list as a Microsoft Excel file or enter addresses individually.

5. Review and send.

Your postcards are printed and in the mail the next business day.

What is the cost?

Prices range from a single card for $0.83 down to as low as $0.72 per card based on the quantity mailed. All prices include printing, production, First-Class® postage, and mailing.

 

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NetPost CardStore

NetPost CardStore allows you to create high-quality, personalized greeting cards online and have them mailed the next business day to your specific address lists or back to you so you can further personalize them.

A hybrid service (starting out electronically and becoming hard-copy mail), NetPost CardStore has an extensive library of images and photos that can be selected when creating cards, and personal photos and images can be uploaded easily as well. You can even schedule cards to be sent up to a year in advance!

NEW: Customers have the option of adding a gift card in denominations from $25 to $200 from a selection of popular retailers to their personalized greeting card. (See www.usps.com/cardstore.)

What is NetPost CardStore?

NetPost CardStore is the Postal Service's quick, easy, and convenient service featured online at www.usps.com/cardstore that allows you to create greeting cards. Using NetPost CardStore, you can sit down in front of a computer in the comfort of your own and design personalized greeting cards complete with a family photo or a graphic you designed - or choose from thousands of designs already there. With the added convenience of being able to add gift cards from national retailers, sending a greeting card complete with a special gift is as easy as clicking the mouse!

Which retailers are offering gift cards with NetPost CardStore?

Please refer to the Web site for the latest list of participating retailers. Current participating retailers are:

• AMC Theatres

• Barnes & Noble

• Bass Pro Shops

• Bed, Bath & Beyond

• Blockbuster

• Big Bowl Asian Kitchen

• Chili's Bar & Grill

• Circuit City

• Corner Bakery Cafe

• Foot Locker

• Lowe's

• Macaroni Grill

• Maggiano's Little Italy

• Marriott

• Old Navy

• On The Border

• Rockfish

• Safeway

• Spa Wish

• Starbucks

• The Sharper Image

What denominations are available?

Gift cards for these retailers will be available in denominations of $25, $50, $75, $100, and $200.

How does NetPost CardStore work?

Designed to make sending high-quality, personalized greeting cards quicker, easier, and more convenient, NetPost CardStore has the following:

• A selection of thousands of custom images and suggested greetings.

• The ability to use your own personal photographs, artwork, and graphics.

• The ability to write personalized greetings for individual or volume mailings.

• The ability to use existing address files.

• Custom-printed cards entered into the mailstream the next business day.

• The ability to schedule greeting cards to be sent up to a year in advance.

What is the cost?

The pricing ranges from $1.35-$3.00 per card based on quantity, design, and postage, and includes custom personalization, printing, and mailing services.

NetPost Mailing Online Service

NetPost Mailing OnlineTM is a powerful printing and mailing service that combines the speed of the Internet with the effectiveness of traditional mail. NetPost Mailing Online service offers an array of printing and mailing options to customize your order. With a few clicks of the mouse, you can upload your documents, and we do the rest. NetPost Mailing Online service is the perfect online service to use to create your family holiday newsletters!

With this service, you can create postcards, letters, booklets, flyers and Certified MailTM items; you can use First-Class Mail, Standard Mail®, and Nonprofit mailing options; and there are color printing options available with full color or highlights in red, blue, green, or magenta as well as black and white. (See www.usps.com/mailingonline.)

What is NetPost Mailing Online service?

NetPost Mailing Online, the Postal Service's quick, easy, and convenient online service is a powerful printing and mailing service combining the speed of the Internet with the effectiveness of traditional mail. NetPost Mailing Online service offers an array of printing and mailing options to customize your order. With a few clicks of the mouse, you can upload your documents, and we do the rest.

How does NetPost Mailing Online service work?

First, you submit documents and mailing lists electronically using NetPost Mailing Online service. The electronic files are securely transmitted to print sites nearest the recipient's address. Then, the documents are printed, addressed, applied with postage, and transported to the Post Office for processing and delivery.

How Is NetPost Mailing Online service faster, easier, and more affordable?

• NetPost Mailing Online service makes mailing letters, postcards, flyers, self-mailers, newsletters, or postcards painless, so you can spend your time on your business, not printing and stuffing.

• It's cost-effective, simple, and time-saving - allowing you to reach more of your target audience.

• NetPost Mailing Online service also maximizes cost savings by automating, pre-sorting, and entering your mailing closest to its delivery point.

• Businesses can automatically receive postage discounts for standardized and pre-sorted mail.

Is the NetPost Mailing Online Web site easy to use?

Yes, you can navigate quickly and easily on the NetPost Mailing Online Web site to complete your mailing; you can preview all your documents and mailing lists online before you send them; and you have access to friendly, knowledgeable customer support staff available 5 days per week from 9 A.M. to 7 P.M. EST.

How much does NetPost Mailing Online service cost?

Prices vary depending on the postage, production, and selected features.

What payment methods does NetPost Mailing Online service offer?

Convenient online payment is available with Visa, MasterCard, American Express, or Discover cards. And there is a Debit Account Program which allows businesses to conveniently pay for mailings from a designated bank account.

How long will it take to process and send my order?

If your order is submitted before 1:30 P.M. EST, your order will be in the mail the following business day.

How will I know when my order has been accepted and mailed?

You will receive two e-mails to confirm your order. The first e-mail verifies that your order has been accepted. The second e-mail confirms that your order has been mailed.

What other unique features does NetPost Mailing Online service offer?

• Automatic review and standardization of addresses in your mailing lists according to Postal Service address standards.

• Ability to schedule your mailing date up to 30 days in advance.

• Certified Mail With Return Receipt and Restricted Delivery options.

• First-Class Mail, Standard Mail, and Nonprofit delivery service options.

• Color printing options (full color or highlight colors of red, blue, green, or magenta) as well as black and white.

• Mail merge capability to personalize your documents and letters.

NetPost Premium Postcards Service

NetPost Premium Postcards service provides a quick four-step process to making glossy, full-color postcards. Great for party invitations, thank you notes, and business- related marketing campaigns.

A single card with First-Class postage costs only $0.83. With NetPost Premium Postcards service you can use your own image from a digital camera or graphic design software to create custom communications that are printed and mailed directly for you - all the next business day.

Dazzle customers and friends one postcard at a time. NetPost Premium Postcards service offers customers the ability to prepare and send hardcopy postcards from the convenience of their computer. Postage discounts with every mailing of any size. Customize a postcard. Pay online. We do the rest!

Send NetPost Premium Postcards:

• Produce glossy, full-color images on 4 1/4" x 6" or 5 1/2" x 8 1/2" postcards.

• Upload your own image or choose from an extensive gallery.

• Include logo or contact information.

(See www.usps.com/premiumpostcard.)

What are the advantages of using NetPost Premium Postcards service?

Customers can choose from thousands of available images or upload their own photo on a glossy postcard. Also, the quality is superb. The postcards are 1/10" thick and coated on both sides. Our 110 lb. postcard paper is a special sapphire-treated stock, which makes it ink proof and scuff resistant. With coated paper, the ink remains on the surface to create better solids and more vibrant colors.

What are some applications for NetPost Premium Postcards service?

• Tradeshow mailings.

• Promotional offers.

• Thank you cards.

• Reminder notes.

• Invitations.

How does NetPost Premium Postcards service work?

Designed to make sending high-quality, personalized postcards quicker, easier, and more convenient, NetPost Premium Postcards service has four easy-to-follow steps:

1. Choose an image.

2. Create a message.

3. Address your cards.

4. Review and send.

Your custom-printed cards are entered into the mailstream the next business day.

What is the cost?

Prices range from $0.72 to $1.30 per card based on quantity and format and include custom personalization, printing, and mailing services.

Do I need to purchase postage for the postcards?

No. Postage, in the form of a permit imprint, is included in the price.

Online Insurance Service

As Internet-based shipping has increased, more small businesses and consumers have requested that the Postal Service make insurance available online. As part of a continuing effort to ensure postal products and services respond to the needs of customers, customers using Click-N-Ship service can purchase up to $200 worth of insurance online to cover lost, rifled, or damaged domestic Express Mail and Priority Mail packages.

To make this offer even more appealing to customers, a barcode reflecting the addition of insurance will print directly onto the electronic shipping label generated by Click- N-Ship service when the postage is purchased online. Additional labels, forms, or stickers will not be required.

Customers now have the added convenience of being able to purchase insurance online for up to $200. This service is available for domestic and Global Express Guaranteed online labels printed with postage and the fees are the same for insurance purchased at a Post Office:

Fee Insurance Coverage
$1.30 $0.01 to $50
$2.20 $50.01 to $100
$3.20 $100.01 to $200

(See www.usps.com/insurance.)

Can I purchase insurance online?

Yes, indemnity coverage is available online for up to $200 for lost, rifled, or damaged articles.

What classes of mail are insurable online?

Depending on the online postage solution (Click-N-Ship or eBay), insurance is available with Express Mail, Priority Mail, Parcel Post, Media Mail, and First-Class Mail parcels. Express Mail service provides insurance up to $100 at no additional cost.

Are the online fees the same as at a Post Office?

Yes, insurance purchased online costs the same and the fees are based on the amount of coverage needed up to $200.

What if I need to purchase insurance for more than $200?

Visit any Post Office. Insurance can be purchased for up to $5,000. Insurance purchased online cannot be combined with insurance purchased at a Post Office.

Is everything insurable?

No, coverage is not provided for consequential losses, delay, concealed damage, spoilage of perishable items, articles improperly packaged, articles too fragile to withstand normal handling in the mail, or prohibited articles. These policies can be found at www.usps.com/insurance claims. For additional information, please see Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®).

How and where do I file a claim?

A claim may be filed in one of the following ways:

• Visit the How to File Insurance Claims page on usps.com at www.usps.com/insuranceclaims for instructions on how to file a claim for insurance purchased online.

• Download and complete PS Form 1000, Domestic Claim or Registered Mail Inquiry.

• Take a completed PS Form 1000, proof of insurance (i.e., online label record or shipping history printout), and evidence of value (i.e., sales receipt or invoice) to any Post Office for processing.

Is requesting a carrier pickup available for items insured online?

Yes, this is available with Priority Mail and Express Mail service. After purchasing an online label with insurance, please visit www.usps.com/carrierpickup to request a pickup for your item(s). Just prepare your package before your carrier arrives - including postage. Your carrier will pick it up the next Postal Service delivery day.

Postal Locator

The Postal Service Web site offers a "find post office" search option that lists Post Offices in close proximity to the address entered. Now, there is the added search option of "buy stamps" that lists the nearest retail locations that sell stamps. Once the list appears, click on one of the options and a map appears with directions to that location. The list includes the local Post Offices as well as retail outlets such as grocery stores and ATMs.

The Postal Service provides alternative access for our customers to purchase stamps at more than 27,500 vending machines; nearly 25,000 commercial retail outlets such as supermarkets, convenience, drug and gift stores; nearly 19,000 banking and credit union automated teller machines; and 2,500 automated postal centers located across the country. (See www.usps.com/locator.)

Postal Store

From the convenience of your or office, simply go online to buy stamps and shop for licensed U.S. Postal Service merchandise at the Postal Store.

At the Postal Store you can search for stamps by rate, subject, or format; stock up on holiday stamps and other stamp collections; and also sign up for a stamp subscription such as Fast Stamps Plus and have stamps delivered to you automatically at periodic intervals. You can also eliminate a step when mailing Priority Mail items by purchasing Prepaid Priority Mail Flat-Rate envelopes, which are now available in convenient packs of 5 and 10. Prepaid Priority Mail Flat-Rate envelopes 16 oz. and over cannot be deposited into blue collection boxes. These envelopes can be picked up by carriers.

A variety of merchandise can be found at the Postal Store - from coin bank mailbox replicas and books, to beautiful stamp artwork. (See www.usps.com/shop.)

— Advertising, Marketing, and
Community Relations,
Public Affairs and Communications, 8-18-05

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