International Business

Global Express Guaranteed Service, POS ONE Offices Become GXG Retail Locations

Starting on page 98 is a complete, updated ZIP Code™ list of all retail locations — a total of 15,689 locations in 14,401 5-digit ZIP Codes — where Global Express Guaranteed^® (GXG^®) service is available to customers effective May 14, 2007. Use this list in place of the GXG retail site list published in Postal Bulletin 22200 (2-15-07) (that list started on page 18). (The Postal Ser­vice™ has added 7,500 offices, making all POS ONE sites GXG offices.)

See also the GXG Acceptance Matrix below, which shows employees how to process GXG shipments.

 

GXG Acceptance Matrix (Effective July 1, 2004)

 

When a customer submits a GXG item...	Through...	These are the procedures for a...
		GXG Acceptance Office	Non-GXG Acceptance Office (item received in error)
With Postage...	Retail Service Counter...	Scan, weigh, and rate the package.	Send to AMF in Express Mail sack with PS Tag 141.
	Carrier Pick-up...	Take to retail service counter to be scanned, weighed, and rated.	Send to AMF in Express Mail sack with PS Tag 141.
	Collection Box...	Take to retail service counter to be scanned, weighed, and rated.	Send to AMF in Express Mail sack with PS Tag 141.
	Collection Box but With DHL Label...	Take to retail service counter to be repackaged with a FedEx GXG envelope and label, scanned, weighed, and rated.	Send to AMF in Express Mail sack with PS Tag 141.
	FedEx Drop Box at Retail Unit...	Accept the item from the FedEx carrier and take to the retail service counter to be scanned, weighed, and rated.	Send to AMF in Express Mail sack with PS Tag 141.
	FedEx Drop Box at Retail Unit but With DHL Label...	Accept the item from the FedEx carrier and take to the retail service counter to be repackaged with a FedEx GXG envelope and label, scanned, weighed, and rated.	Send to AMF in Express Mail sack with PS Tag 141.
Without Postage...	Retail Service Counter...	Scan, weigh, and rate the package and collect postage.	Refer customer to GXG Acceptance Site and/or offer USPS Express Mail International.
	Carrier Pick-up...	Return to sender.	Return to sender.
	Collection Box...	Return to sender.	Return to sender.
	Collection Box but With DHL Label...	Return to sender.	Return to sender.
	FedEx Drop Box at Retail Unit...	Accept the item from the FedEx carrier and return to sender.	Return to sender.
	FedEx Drop Box at Retail Unit but With DHL Label...	Accept the item from the FedEx carrier and return to sender.	Return to sender.

 

The new list includes retail offices that serve colleges and universities based on a list provided to district GXG coordinators. New GXG offices were identified in the Facil­ities Data Base (FDB). Criteria for new GXG offices are listed in FDB. In the future, districts will continue to identify high-potential GXG offices and integrate them into the GXG facilities database on a quarterly basis.

New GXG offices are scheduled to have received a GXG Supply Starter Kit by May 10, 2007. GXG On/Off proce­dures for new GXG POS ONE sites are as follows:

1. Select <Back Office>.

2. Select <File Maintenance & Unit Settings>.

3. Select <Systems & Unit Settings>.

4. Select <Other Parameters>.

5. Select <GXG Maintenance>.

6. Toggle <Unit GXG On/Off> to change from On to Off or vice versa.

GXG retail transaction standard operating procedures (SOPs) are available on the Delivery Web site.

The direct URL for the Delivery Web site’s Interna­tional Products SOPs is http://blue.usps.gov/delret/L4RetOper_Retail_Standard_Operating_Procedures_Ret.htm.

GXG retail locations may order PS Form 6182, Commer­cial Invoice — the customs documentation specifically for GXG — from the Material Distribution Center (MDC) by using touch tone order entry (TTOE): Call 800-273-1509.

Use the following information to order PS Form 6182:

PSIN: PS6182
Description: Commercial Invoice
PSN: 7530-07-000-3483
Unit of Measure: EA
Minimum Order Quantity: 1
Quick Pick Number: N/A
Bulk Pack Quantity: 1,000
Price: $0.038

Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. (Wait 48 hours after register­ing before placing your first order.) For complete TTOE ordering instructions, visit the Materials Customer Service Web site at http://blue.usps.gov/purchase/_doc/ops_ttoeins.doc or call National Materials Customer Service at 800-332-0317, option 2.

PS Form 6182 is available on the Postal Service PolicyNet Web site:

• Go to http://blue.usps.gov.
• Under “Essential Links” in the left-hand column, click on References.
• Under “References” in the right-hand column, under “Policies,” click on PolicyNet.
• Click on Forms.

(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)

It is also available on the Postal Service Internet:

• Go to usps.com.
• Click on About USPS & News, then Forms & Publica­tions, then Find a Form, and then All Online PDF Forms in Numeric Order.

(Please note that in extreme circumstances facilities might be subject to service disruptions such as those caused by the effects of hurricanes. In such cases, cus­tomers may call Post Offices™ to ascertain availability of service.)

— International Product Development,
Product Development, 5-10-07