Effective August 2, 2007, Part 841 of the Postal Operations Manual is revised to allow the box customer or other persons listed on PS Form 1093, Application for Post Office Box or Caller Service, for a Residential Group E Post Office box to file an individual change-of-address order.
PS Form 1093 has been revised to reflect these changes. The new PS Form 1093 is on pages 10–15 of this Postal Bulletin.
Postal Operations Manual (POM)
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8 Special Services
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84 Other Delivery Services
841 Post Office Box Service
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841.32 Surrendered Boxes
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[Revise item a as follows:]
a. The box customer refuses or fails to pay the proper fees.
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[Revise item d as follows:]
d. The box customer, or an appointed executor or administrator of a deceased box customer, submits a permanent change-of-address order, except as provided in 841.33(d).
[Add new item e as follows:]
e. A Group E residential box customer files a permanent change-of-address order and no other person listed on the PS Form 1093 files a new PS Form 1093 to become the box customer.
841.33 Boxes Not Surrendered
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[Revise item c to read as follows:]
c. Except as provided in 841.33(d) below, a change-of-address order is submitted by any person other than the box customer, or an appointed executor or administrator of a deceased box customer for mail going to the box.
[Add new item d to read as follows:]
d. A Group E residential box customer files a permanent change-of-address order and another person listed on the PS Form 1093 files a new PS Form 1093 to become the box customer.
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[Renumber current 841.751 as 841.752. Renumber current 841.752 as 841.753. Renumber current 841.753 as 841.751. Revise new 841.751 to read as follows:]
841.751 Who May File
Customers may file change-of-address orders as follows:
a. Organizations. Only the box customer or authorized representatives of the organization listed on the PS Form 1093 may file change-of-address orders. The organization is responsible for forwarding mail to other persons receiving mail at the box.
b. Residential box customers, Fee Groups 1 through 7. Only the box customer listed on the PS Form 1093 may file change-of-address orders. The box customer is responsible for forwarding mail to other persons receiving mail at the box.
c. Residential box customers, Fee Group E. The box customer or any other person listed on the PS Form 1093 may file an individual change-of-address order. Only the box customer may file a change-of-address order for the entire family.
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[Delete 841.85. Renumber 841.86 as 841.85.]
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We will incorporate these revisions into the next printed version of the POM and also into the online update, available on the Postal Service™ PolicyNet Web site:
(The direct URL for the Postal Service PolicyNet Web site is http://blue.usps.gov/cpim.)
It is also available on the Postal Service Internet:
- Go to www.usps.com.
- Click on About USPS & News, then Forms & Publications, then Postal Periodicals and Publications, and then Manuals.
— Consumer Advocate and Retail Operations,
Delivery and Retail, 8-2-07
