The Postal Service™ delivers millions of packages annually. Security is essential when sending valuables through the mail. Whether you are sending jewelry, antiques, or expensive clothing, insurance provides that security.
Insure a package only for what its contents are worth. If you file a claim, acceptable evidence is required to establish the cost or value of the article at the time it was mailed. Insured mail service purchased at a retail Post Office™ provides up to $5,000 coverage for a lost or damaged article. For mail insured for more than $200, the recipient must sign for the article at delivery. Delivery status information and/or the signature can be obtained by purchasing Delivery Confirmation™ service or Signature Confirmation™ service.
In addition to purchasing domestic insurance at a Post Office, you can purchase insurance (up to $500) at these alternate access locations:
For more information on domestic insurance, visit www.usps.com/insurance.
A customer can file a claim for a lost or damaged article by completing Section A of PS Form 1000, Domestic Claim or Registered Mail Inquiry, and presenting it to any Post Office. Additional information on filing claims is available at www.usps.com/insuranceclaims/welcome.htm.
There is more convenience for Click-N-Ship and eBay shippers. Customers who purchase domestic insurance online (up to $500) through Click-N-Ship or the eBay Shipping Zone can file their claims for loss or damage online at www.usps.com/onlineclaims — at that Web site, just register or sign in and enter the claim information, which is directly transmitted to the St. Louis Accounting Services for processing.
For more information, go to www.usps.com/insuranceclaims/online.htm.
It’s Quick, Easy, Convenient®!