Notice 32-B, Post Office Box Service Fee Due, and Notice 32-C, Caller Service Fee Due, have been revised and will be available near the end of the calendar year. However, the previous editions (dated July 2007) are still valid; so to avoid waste, the Material Distribution Center (MDC) will continue to fulfill orders with the previous editions until the new editions (dated September 2010) are available. The field may use the previous editions until the new editions are available.
Post Office™ facilities make Notice 32-B and Notice 32-C available to customers on the first business day of the month to alert them that payment is due by the last day of the month. Facilities put Notice 32-B in the Post Office boxes of customers, and they make Notice 32-C available to customers with caller service.
The Postal Service™ has enhanced the revised editions of both notices with new messaging to aid customers in updating their application information and making payments on time. Notice 32-B also informs customers that a handling charge may apply if payment is not made by the due date, and it provides information for payment options, including that customers can pay online or at an Automated Postal Center® (APC®) in select Post Offices.
The field can order these items from the MDC by using eBuy2 or touch tone order entry (TTOE): Call 800-273-1509.
Note: You must be registered to use TTOE. To register, call 800-332-0317, option 1, extension 2925, and follow the prompts to leave a message. (Wait 48 hours after registering before placing your first order.) For complete TTOE ordering instructions, see the document at http://blue.usps.gov/purchase/_doc/ops_ttoeins.doc or call 800-332-0317, option 4, option 4. To visit the National Material Customer Service website (which has a link to the TTOE ordering instructions), go to http://blue.usps.gov/purchase/operations/ops_nmcs_home.htm.
Use the following information to order these items:
The MDC reminds the field that it can take about 2 weeks to complete fulfillment of an order (receive the order, process it, fulfill it, and deliver stock through bulk mail delivery), so facilities should consider this time requirement as they monitor current stock and place orders.
Both Notice 32-B and Notice 32-C are available on the Postal Service PolicyNet website:
n Go to http://blue.usps.gov.
n Under “Essential Links” in the left-hand column, click PolicyNet.
n Click Notices.
(The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.)
— Special Services,
Retail Products and Services, 11-18-10
