Effective April 7, 2011, Handbook PO-209, Retail Operations Handbook, is revised to add the DVD “ZIP + Retrieval” as information to be made available in lobby and retail counters.
Handbook PO-209, Retail Operations Handbook
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13 Lobby and Retail Counter
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13-6 Signage
13-6.1 Mandatory Postings
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Exhibit 13-6.1 Mandatory Public Information to be Available
[Revise Exhibit 13-6.1 to read as follows:]
1 Available through the direct vendor signage contract.
2 Customers may order the DVD by contacting the National Customer Support Center, 225 N HUMPHREYS BLVD STE 501, Memphis, TN 38188-1001, at 800-238-3150.
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— Channel Marketing & Licensing,
Channel Access, 4-7-11
