Policies, Procedures, and Forms Updates

Manuals

DMM Revision: Customer Deposit and Pickup of Domestic Mailpieces Requiring a Customs Declaration Form

Effective May 21 2012, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 608.2.4 and 703.2.3 to include the pickup and deposit options for domestic mail­pieces requiring a customs declarations form.

With this update, any domestic mailpiece bearing a computer-generated customs form with customs data that has been electronically transmitted (e.g., using Click-N-Ship® service, an authorized PC Postage® vendor, or the USPS Web Tools® system), may be deposited through any of the following methods, provided postage is paid by a means other than the use of postage stamps:

n In a private mailbox bearing a return address that matches the address at the point of pickup, when the customer or business is known to reside or do busi­ness at that location.

n Through Pickup on Demand® service.

n Through Package Pickup service.

n At a Postal Service retail counter.

n Into a Postal Service lobby drop.

n In a collection box.

n At a Contract Postal Unit (CPU).

n At a USPS® Approved Shipper location.

Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)

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600 Basic Standards for All Mailing Services

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608 Postal Information and Resources

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2.0 Domestic Mail

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2.4 Customs Form Required

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[Revise 2.4.5 and 2.4.6 to read as follows:]

2.4.5 Items Eligible for Deposit or Pickup

Items under 2.4.1 bearing a computer-generated customs form with customs data that has been electronically transmitted (e.g., using Click-N-Ship service, an authorized PC Postage vendor, or the USPS Web Tools system) may be deposited through any of the following methods, provided postage is paid by a means other than the use of postage stamps:

a. In a mailbox bearing a return address that matches the address at the point of pickup, when the custom­er or business is known to reside or do business at that location.

b. Through Pickup on Demand service.

c. Through Package Pickup service.

d. At a Postal Service retail counter.

e. Into a Postal Service lobby drop.

f. In a collection box.

g. At a Contract Postal Unit (CPU).

h. At a USPS Approved Shipper location.

2.4.6 Items Not Eligible for Deposit or Pickup

Customers must present the following items requiring a customs form to an employee at a Post Office retail service counter. Deposit and pickup methods listed items under 2.4.5 are prohibited. The Postal Service will return these improperly presented items to the sender for proper entry and acceptance:

a. Any item bearing a customs form and paid with only postage stamps.

b. Any item bearing a handwritten customs form.

c. Any item bearing a customs form that was not com­puter-generated.

d. Any item for which the customs data was not elec­tronically transmitted.

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700 Special Standards

703 Nonprofit Standard Mail and Other Unique Eligibility

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2.0 Overseas Military Mail

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2.3 General Restrictions

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[Revise 703.2.3 9 and 2.3.10 to read as follows:]

2.3.9 Items Eligible for Deposit or Pickup

Items bearing a computer-generated customs form with cus­toms data that has been electronically transmitted (e.g., using Click-N-Ship service on usps.com, an authorized PC Postage vendor, or the USPS Web Tools system) may be deposited through any of the following methods, provided postage is paid by a means other than the use of postage stamps:

a. In a mailbox bearing a return address that matches the address at the point of pickup, when the custom­er or business is known to reside or do business at that location.

b. Through Pickup on Demand service.

c. Through Package Pickup service.

d. At a Postal Service retail counter.

e. Into a Postal Service lobby drop.

f. In a collection box.

g. At a Contract Postal Unit (CPU).

h. At a USPS Approved Shipper location.

2.3.10 Items Not Eligible for Deposit or Pickup

Customers must present the following items requiring a cus­toms form to an employee at a Post Office retail service counter. Deposit and pickup methods listed under 2.3.9 are prohibited. The Postal Service will return these improperly presented items to the sender for proper entry and acceptance:

a. Any item bearing a customs form and paid with only postage stamps.

b. Any item bearing a handwritten customs form.

c. Any item bearing a customs form that was not com­puter-generated.

d. Any item for which the customs data was not elec­tronically transmitted.

2.3.11 Items Paid With Methods Other Than Postage Stamps

[Revise the listing in 2.3.11 to read as follows:]

Items paid with online postage, postage meters, or infor­mation-based indicia (IBI) weighing less than 16 ounces and not requiring a customs form under 2.3.7 may be deposited by one of the following methods:

a. In a mailbox bearing a return address that matches the address at the point of pickup, when the custom­er or business is known to reside or do business at that location.

b. Through Pickup on Demand service.

c. Through Package Pickup service.

d. At a Postal Service retail counter.

e. Into a Postal Service lobby drop.

f. In a collection box.

g. At a Contract Postal Unit (CPU).

h. At a USPS Approved Shipper location.

[Delete 703.2.3.12 and 2.3.13 in their entirety.]

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We will incorporate these revisions into the next update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.