Policies, Procedures, and Forms Updates


Handbook AS-353 Revision: Language of System of Records

Effective September 6, 2012, Handbook AS-353, Guide to Privacy and the Freedom of Information Act, is revised to include modifications published in the Federal Register on July 11, 2012 (77 FR 40921–40922).

In July 2011, the Postal Service™ introduced a re-designed USPS.com® website with the first launch of mul­tilingual functionality in October 2011 and added translated content in January 2012. This Customer Experience Improvement Project enables a broader audience to suc­cessfully interact with the Postal Service in the customer’s preferred language. As a result, the updates to the system of records will allow customers to permanently select which language they want to use when receiving emails from the Postal Service and when visiting USPS.com.

Also, in regards to the system manager title update, there is a continuing need to reflect changes in the identity or title of responsible officials.

Handbook AS-353, Guide to Privacy and the Freedom of Information Act

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Appendix — Privacy Act Systems of Records

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Section C. Index of Systems of Records

Part II. Customer Systems

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USPS 810.100

System Name:

www.usps.com Registration

Categories of Records in the System

[Revise text to read as follows:]

4. Customer preferences: Preferences to receive USPS marketing information, preferences to receive marketing information from USPS partners, pre­ferred means of contact, preferred e-mail language and format, preferred on-screen viewing language, product and/or service marketing preference.

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System Manager(s) and Address:

[Revise text to read as follows:]

Chief Marketing/Sales Officer and Executive Vice Presi­dent, United States Postal Service, 475 L’Enfant Plaza SW, Washington, DC 20260.

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We will incorporate these revisions into the next online version of Handbook AS-353 available on the Postal Service PolicyNet website:

n Go to http://blue.usps.gov.

n Under “Essential Links” in the left-hand column, click PolicyNet.

n Then click HBKs.

(The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.)

Refer any questions about this revision to the Records Office at 202-268-2608.