Information Security

Spam Email and Phishing: Don’t Be Taken In

image of mouse with a hook

Spam email and phishing, the practice of using fake but realistic-looking websites to fool victims into revealing personal information, can pose threats to USPS™ and its employees.

The Computer Incident Response Team offers the following tips to handle these electronic threats:

n Trust your instincts. If an email seems suspicious, delete it without opening it.

n Delete spam or phishing messages without opening them.

n Don’t forward suspicious messages.

n Avoid disclosing your USPS email address unless it’s for official USPS business with a trusted entity.

n Be careful when subscribing to mailing lists on the Internet.

n Don’t reply to spam or phishing emails, even if it’s to request removal from the originator’s distribution list. Replying can result in more messages.

n Don’t click on the unsubscribe URL in an email if you didn’t subscribe to the originator’s distribution list. This lets the sender know your email address is valid.

n Never click on a “pop-up“ window.

n Don’t open a Remedy ticket for these issues.

For any additional questions or concerns, send an email to: ABUSE@usps.gov.