Organization Information

Address Management

Change of Address Update

Effective May 31, 2014, the Postal Service™ will no longer accept change of address orders from customers who call 1-800-ASK-USPS. The Call Center change of address functionality will be retired.

Customers may continue to submit their change of address orders by visiting http://usps.com and accessing the “Change of Address” link found in the Manage Your Mail section, or by using PS Form 3575 in the Mover’s Guide, which is available in Post Offices™.

Call Center agents will continue to service customer inquiries for existing change of address orders on file. Customers who want to modify or cancel their existing change of address requests may also call the center.

Last year, more than 38 million customers moved and changed their address with the Postal Service.

— Address Management,
Product Information. 5-29-14