The Postal Service™ comes through for customers that need to redirect shipments after they have been inducted into the mailstream and prior to delivery with Package Intercept.
Business customers whose permits are linked to Centralized Account Processing Systems accounts can electronically tag those shipments using the Business Customer Gateway: https:⁄⁄gateway.usps.com⁄eAdmin⁄view⁄signin.
To request a Package Intercept:
1. Log in to the Business Customer Gateway.
2. Find the “Package Intercept” option under the “Shipping Services” tab to the left.
3. Upload the Package Intercept file or enter the USPS Tracking® number.
4. Follow the instructions to create the intercept request.
5. Click “confirm” and then “submit.”
Retail customers can request an intercept at https:⁄⁄www.usps.com⁄. They can then request that those shipments be directed to a new domestic address, held for pickup at a Post Office™, or returned to sender prior to delivery on or before 2 a.m. CST.
— Shipping Products and Services, New Products and Innovation, 5-26-16
