Effective May 21, 2020, Publication 431, Post Office Box Service and Caller Service Fee Groups, is revised to include the following changes.
Publication 431, Post Office Box Service and Caller Service Fee Groups
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[Delete the following entries:]
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The online version of Publication 431 is dated July 2013. Publication 431 is currently available on the Postal Service™ PolicyNet website (blue.usps.gov/cpim):
n Go to blue.usps.gov.
n In the left-hand column, click Essential Links, and then click PolicyNet.
n Go to the right-hand side under “Published Forms and Directives.”
n Click Publications.
Offices with WebBATS Manager/Supervisor access can view current Publication 431 information by going to the WebBATS Edit Facility Information page, as follows:
1. Go to the WebBATS main menu, and select Utility> Facility>Edit Facility option.
2. View the Fee Group field on the Edit Facility Information page.
— Retail Operations,
Retail and Customer Service Operations, 5-21-20
