A list of contact information for each area director and district manager of Customer Relations is available for election officials on the Resources tab at about.usps.com/what/government-services/election-mail/welcome.htm.
Area Customer Relations
Election Mail Security and Postal Inspection Service
The United States Postal Inspection Service® (USPIS®) is the federal law enforcement organization assigned to protect the mail, including ballots mailed to and from voters domestically and abroad. Postal inspectors nationwide secure the Postal Service network on which the nation’s critical election infrastructure depends. As the law enforcement experts on mail security, postal inspectors are a primary point of contact for Election Mail security. USPIS serves as a member of the Department of Justice Election Threats Task Force. Postal inspectors respond to any reported criminal incidents involving Election Mail, including mail theft, mail fraud, and incidents involving threatening, suspicious, or dangerous mail.
To report suspicious mail and Election Mail-related security or criminal incidents, call the USPIS 24-hour law enforcement communications center at 877-876-2455 (select option 4 for Election Mail issues) or visit uspis.gov. Postal inspectors also coordinate with the USPS Office of Inspector General when allegations of Postal Service employee misconduct arise.
USPIS Election Crimes Coordinators
USPIS Election Crimes Coordinators (ECCs) are designated postal inspectors that address Election Mail and other election-related issues, as described above, that require law enforcement attention. ECCs coordinate closely with the Department of Justice, Federal Bureau of Investigation, USPS Office of the Inspector General, and local and state law enforcement, when appropriate. Additionally, ECCs are located throughout the United States and coordinate with local and state election officials in instances where Election Mail is recovered as part of a criminal or security incident.
Election Mail and Political Mail Sites
Please refer to the following resources for guidance during the election cycle:
n For external information and resources on Election Mail, visit about.usps.com/what/government-services/election-mail.
n For Political Mail guidance and tips, visit deliverthewin.com.
Tracking and Reporting Election Mail Issues
n Report Election Mail issues to the Postal Service via the ElectionMail.org web form.
n Report Political Mail issues to the Postal Service at tools.usps.com/political-mail-issue.htm.
n Notify USPS in advance of your political mailing by providing a copy of your mailpiece and PS Form 3600 or 3602 to help us plan for receiving your mail. Create the notice at tools.usps.com/political-mail-alert.htm.
Official Election Mail Program Kit
n To download the 2022 Official Election Mail Kit (Kit 600), visit about.usps.com/kits/kit600.pdf.
PostalPro Resources
n For information on how to set up an account for election ballots, visit postalpro.usps.com/mailing/election-political-mail.
n For Information on permit-based solutions for Election Mail, visit postalpro.usps.com/mailing/election-political-mail/permit-solutions.
Mailpiece Design Analysts
The Postal Service recommends that every Election Mail envelope design be reviewed by an MDA before it is used in the 2022 election cycle. For design assistance, contact an MDA:
n By calling the Mailing and Shipping Solutions Center (MSSC) at 877-672-0007 (select option 2 for mailing and shipping, then option 2 for MDA);
n By emailing MDA@usps.gov; or
n By visiting postalpro.usps.com/mailing/mailpiece-design-analyst-mda-customer-service-help-desk.
Special Procedures APO/FPO/DPO and Overseas Citizens Absentee Ballots Fact Sheet
n For tips to ensure absentee ballots reach military personnel and U.S. citizens who are currently overseas, visit about.usps.com/kits/kit600.pdf#page=18.
Service Type Identifier for Ballot Mail
n To determine the right STID for your mailing, visit about.usps.com/kits/kit600.pdf#page=10.
Service Type Identifier for Political Mail
n To determine the right STID for your mailing, visit postalpro.usps.com/service-type-identifiers/stidtable.
Business Reply Mail and Qualified Business Reply Mail
n For directions on how to get started with BRM/QBRM, visit about.usps.com/kits/kit600.pdf#page=16.
Informed Delivery
n For instructions on setting up an Informed Delivery mailing campaign, visit about.usps.com/kits/kit600.pdf#page=20.
Green Tag 191, Domestic and International Ballots
n For information and guidelines to help your ballot mail get higher visibility during processing, visit about.usps.com/kits/kit600.pdf#page=14.
Red Tag 57, Political Campaign Mailing
n To learn about the proper use of Tag 57, visit usps.com/political-mail/tag-57.pdf.
Publication 631 — Official Election Mail — Graphic Guidelines and Logos
n To learn about the proper use of the Official Election Mail logo for mailpieces, visit about.usps.com/publications/pub631.pdf.
Publication 632 — State and Local Election Mail User’s Guide
n For information that election officials must consider before mailing, visit about.usps.com/publications/pub632.pdf.
Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®)
n See part 703, Non-profit USPS Marketing Mail and Other Unique Eligibility: pe.usps.com/text/dmm300/703.htm.
— Public Relations,
Corporate Communications, 10-6-22
