The Postal Service™ is discontinuing USPSCA®, a corporate account payment method used for Express Mail Corporate Accounts and Priority Mail Express Manifest Accounts. USPSCAs — also known as United States Postal Service Corporate Accounts — are prefunded by customers to ship documents or packages by Priority Mail Express®.
Effective January 1, 2023, the Postal Service began closing inactive USPSCA accounts and will discontinue the corporate account payment method on July 1 due to rising costs and declining demand.
Customers who use USPSCA are encouraged to switch to an available alternative payment method. Alternative payment methods may include Click-N-Ship® (CNS), USPS Ship, Electronic Verification System (eVS®), ePostage®, PC Postage®, or Meter.
For information on how to migrate, customers should contact their Sales Account/Business Service Network (BSN) Representative or their local Post Office™, or they can send an email to the Mailing and Shipping Solutions Center at MSSC@usps.gov.
Any account with a balance can make payments or request a refund by contacting MSSC@usps.gov:
n Refund requests must include a signed authorization on letterhead, the EMCA number, business name, and location.
n Accounts with a negative balance after July 1, 2023, will be sent to Accounts Receivable for collection.
For questions about the elimination of Corporate Accounts, send an email to ShippingServices@usps.gov.
— Shipping and Commerce Product Management,
Business Solutions, 2-9-23