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Mediating Postal Disputes

Minimum Criteria for Mediators of Postal Service Disputes

The United States Postal Service® (Postal Service™) strongly supports the use of mediation to resolve disputes. To ensure the integrity of this alternative dispute resolution process, the following minimum criteria must be met by any mediator of a Postal Service dispute. In addition, the Postal Service may require subject matter expertise prior to mediating certain disputes.

Completion of a 3-day mediation course (minimum of 24 hours) that includes extensive role-playing, AND Completion of at least ten mediations as lead or
co-mediator, AND Evaluations from a qualified source.




Link to "Table of Contents" Link to contents for "Mediating Postal Disputes"      Link to "Certification for REDRESS® Mediators"