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Link to "Inquiries on Registered Mail With No Declared Value" Link to contents for "Domestic Claims: Customer Reference Guide"      Link to "Claims Adjudication"

How to File

Original Inquiry

An inquiry for a Registered Mail article with no declared value must be filed by entering the article number at www.usps.com or by calling 800-222-1811.

Duplicate Inquiry

A duplicate inquiry may not be filed sooner than 30 days after the original inquiry.

Initiating an Investigation

A postmaster who determines that there is no scan data in the USPS Product Tracking System for a Registered Mail article must notify the USPS Office of Inspector General.




Link to "Inquiries on Registered Mail With No Declared Value" Link to contents for "Domestic Claims: Customer Reference Guide"      Link to "Claims Adjudication"
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