If the Postal Service discovers a Share Mail error in the preparation or distribution of the mailpieces, the Postal Service notifies the account holder or authorized agent of the error by email. If the account holder does not correct the error within 20 business days, the Postal Service revokes the account holder’s Share Mail authorization. Before receiving reauthorization, the account holder must correct the error and must ensure that all future Share Mail pieces meet appropriate specifications. The Postal Service may, in its sole discretion, revoke a Share Mail authorization because of format errors or misuse.
Additionally, if the account holder fails to maintain a CAPS account, the Postal Service may cancel an account holder’s authorization to distribute Share Mail pieces. Failure to properly maintain either a Debit or Trust CAPS account (according to the corresponding account requirements) may also result in revocation of the account holder’s authorization.
The Postal Service may cancel an account holder’s authorization to distribute Share Mail pieces without cause by notifying the account holder by email. If the Postal Service cancels the authorization under this section, the account holder may not mail or distribute any Share Mail pieces. The account holder is also liable for postage on all pieces that are distributed after the cancellation, if the pieces are subsequently mailed.
