Failure to provide a valid Appointment ID for a shipment will result in an “Unscheduled Arrival” designation. When a drop shipment arrives without an appointment number, the FAST Scheduler ID must be provided or the shipment may be refused. When shipments arrive without an appointment or the arrival cannot be matched to an appointment, the destination facility has the following options:
For facilities that receive DNDC, DADC, and DSCF mailings:If operationally feasible, accept the mailing using a valid FAST Scheduler ID and enter the shipment in SV or TIMES as an “Unscheduled Arrival.” A unique confirmation number will be generated to identify and track the unscheduled arrival. If the appointment is not recorded in SV or TIMES, the appointment coordinator must enter the unscheduled arrival information directly into FAST.
