Surface Visibility

Surface Visibility describes the integration of multiple systems used to track mail transported within the postal network. Surface Visibility was originally designed to improve postal transportation, but was expanded to benefit the larger mailing community by making the entire mail value chain more transparent. Mail containers are scanned within a facility to provide the visibility necessary for platform operations to better meet dispatch of value for service commitments to the destination facility. Scanning on the dock allows for advance notification of mail entering and departing a facility, and provides accurate departure information for planning at downstream facilities. Quality controls embedded in the system reduce misdirected and misdelivered mail. Additionally, containers have dimensions embedded into the container barcodes so that trailer utilization is automatically captured by the application when a container is loaded.

image of a handheld scanner

Handheld scanners capture barcode information to help track service performance.