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International Service Centers (ISCs) distribute and dispatch international mail received from a designated service area to specific foreign countries or to gateway exchange offices. The five ISCs are located in New York, Miami, Chicago, Los Angeles, and San Francisco. Each center has been recognized for global leadership in international mail processing with an International Post Corporation (IPC) Certificate of Excellence award. This award, based on a common global standard for excellence in mail processing, is a months-long process involving an operational survey, pre-certification, and the actual certification process.
The IPC is an association of 24 postal operators in Europe, North America, and the Asia-Pacific region. IPC provides its members with systems and programs that ensure efficient and competitive delivery of international mail.
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