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The Postal Service is mandated by law, and has adopted policies, to protect the privacy of its customers, employees, individuals, and suppliers. The Postal Service is also required to make its records available to the public consistent with the Freedom of Information Act and good business practices.
For the fifth year in a row, consumers ranked the Postal Service as the most trusted of all 74 federal agencies listed in the annual survey by the Ponemon Institute. Survey respondents gave the Postal Service an 87 percent Privacy Trust rating when it comes to protecting their personal information, the highest among federal agencies. The Postal Service score also increased for the sixth consecutive year. In addition, the Postal Service was ranked among the top six most trusted among all companies and organizations — public and private.
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