Total complement decreased by 53,043 employees, with career complement decreasing by 40,147. At the end of the year there were 712,082 employees on the rolls, of which 623,128 were career.
Overtime was reduced by nearly 36 percent and sick leave by nearly 6 percent. It is notable that these complement and work hour reductions were achieved as service scores increased and Voice of the Employee scores remained at high levels.
Postal Service complement 1999-2009
