Pay for Performance

The Postal Service’s Pay-for-Performance (PFP) program continued to drive organizational achievement. (Performance results are highlighted in Chapter 6.) Unlike most government agencies that provide regular, across-the-board pay increases, PFP is the sole source of annual pay adjustments for non-bargaining unit employees.

The award-winning program has been cited by several independent entities as a model for other agencies to emulate. The foundation of the evaluation system is a balanced scorecard of objective, independently verifiable measures of service, workplace environment, productivity, and financial performance. Performance indicators are measured at national, area, district, business unit, and individual levels so that meaningful performance distinctions are made within the line-of-sight of all managers. Individual contributions are linked to organization success through these performance indicators. Core performance requirements and individual results are recorded in the Performance Evaluation System.

New service performance indicators were baselined in 2009 for Standard Mail and Presort First-Class Mail along with other mailing services products.

Pursuant to §39 U.S.C. 3686(d), the Postal Service hereby reports that during calendar year 2008 the following individuals received compensation in the amounts listed in excess of the rate for level 1 of the Executive Schedule under section 5312 of title 5: