FY2016 Performance Report – In FY2016, the target for DPH was an increase of 1.2 percent over the actual result. The actual result was an increase of 0.1 percent, a difference of 1.1 percent. We did not achieve the stretch target due to a growth in work hours, but we did have an increase over SPLY. Factors driving work hour growth include a delay in plant consolidations, not capturing all of Network Rationalization phase 2 savings, utilization of additional work hours to improve service and additional hours from hiring, training and turnover rates for the non-career workforce. Our non-career workforce provides much needed flexibility and reduces salary and benefit costs based on lower wage rates. However, the additional work hour usage has a negative impact on the DPH metric.