9-5 Performance Reviews

9-5.1 Considerations

The Postal Service official responsible for reviewing PS Forms 2759 with the air carrier must consider all aspects of the conditions and circumstances bearing on the incidents, including but not limited to the following:

1. Impact on delivery service.
2. Frequency and type of irregularity.
3. Repetitive mishandling on the same flight, tours, days of the week, etc.
4. Air carrier’s efforts to improve.