Postal Bulletin 22203a > Field Implementation Kit
Field Implementation Kit
Communications
Introduction
Quick Tips for Retail Units — Getting Prepared for Price Implementation
Stand-up Talks
Fact Sheets and Frequently Asked Questions
Letter Templates
Phone Script/Talking Points — Responding to Customer Questions
Tools and Resources
Preparing Your Staff
Preparing Your Office
Preparing Your Customers
Frequently Asked Questions for Retail Units — Getting Prepared for Price Implementation
Retail Operations
Retail Operations Time Line
Approved Shippers Time Line
APC Time Line
Contract Postal Unit Time Line
IRT Time Line
POS Time Line
RAMM 60 Time Line
Lobby Scale Upgrade Information
Mechanical Scales (Fan Scales)
Alternate Channels
Vending Time Line
Sample Label 223, May 2007
Item Prices for Rate Change Vending Products
Vending Model and Instructions
Forever Stamp Booklets (20 stamps)
Automated Postal Center (APC)
Automated Postal Center (APC) Checklist
Automated Postal Centers
Retail Access Channels — Stamps by Mail Time Line
Stamps by Mail — Attachments A–C
Retail Access Channels — Stamps by Mail Template, Attachment A
Retail Access Channels — Stamps by Mail Customers Template for Postal Service Letterhead, Attachment B
Retail Access Channels — Stamps by Mail General Information for Retail Managers and Postmasters, Attachment C
Postage Stamp and Stationery Information
Nondenominated Stamp Issues — First-Class Rate
Denominated Stamp Issues — Make-up Rates
Denominated Stamp Issues
Denominated Stamped Cards1 2 3
Denominated Stamped Envelopes1 2 3
Implementation Support Materials
Stamp Combination Matrix
Point of Purchase Pricing and Product Change Support
Pre-rate Change Lobby Poster
Point of Purchase Elements
Stand-up Talk for Management and Administrative Employees
Stand-up Talks for Retail Employees
Stand-up Talk for Clerks, Mail Handlers, City Carriers, and Rural Carriers at Delivery Units
Stand-up Talk for Processing and Distribution Clerks and Mail Handlers
Stand-up Talk for Employees at Bulk Mail Centers and Auxiliary Service Facilities
Stand-up Talk for Business Mail Acceptance Employees (including Mailpiece Design Analysts)
Stand-up Talk for International Service Center (ISC) Employees
Fact Sheets (Domestic)
Fact Sheet: First-Class Mail
Fact Sheet: Priority Mail
Fact Sheet: Express Mail
Fact Sheet: Standard Mail
Fact Sheet: Package Services
Fact Sheet: Extra Services and Other Fees
Fact Sheets (International)
Fact Sheet: Global Express Guaranteed
Fact Sheet: Express Mail International
Fact Sheet: Priority Mail International
Fact Sheet: First-Class Mail International
Frequently Asked Questions
First-Class Mail
Priority Mail
Express Mail
Standard Mail
Package Services
Extra Services and Other Fees
International Mail
Phone Script/Talking Points
Template for Local Postal Letterhead
Template for Local Postal LetterheadBusiness Reply Mail Customers
Qualified Business Reply Mail
Letter Template for Local Postal LetterheadMeter, PC Postage Customers
Template for Local Postal LetterheadPermit Customers
District Rate Implementation Coordinator List
