Recap: Extra Services

Extra services provide enhancements that increase cus­tomer convenience and value by adding security and deliv­ery options for sending important items through the mail. Extra services include Certified Mail™, Return Receipt, Delivery Confirmation, Signature Confirma­tion™, Registered Mail™, Collect-on-Delivery, Restricted Delivery, Certificate of Mailing, Return Receipt for Merchandise, and Insurance. This recap focuses on those extra services available for purchase at the retail counter.

Aside from price increases and decreases made to extra services this past May, the changes include the following:

Domestic insurance:

• All insured mail items have a barcoded label.
• There is a new process for delivering insured items ($200 and under receive a scan only; over $200 receive a signature and a scan).
• Customers who purchase insurance with Delivery Confirmation or Signature Confirmation service are able to view delivery information by accessing Track & Confirm at www.usps.com.
• Customers who purchase insurance online using Click-N-Ship service or eBay may initiate claims online at www.usps.com.
• Customers may not combine insurance purchased online with insurance purchased at a Post Office.

International insurance:

• Insurance is available for Express Mail Interna­tional^® and Priority Mail International merchandise shipments on a country-specific basis (see the IMM Individual Country Listings).
• PS Form 3813-P, Insured Mail Receipt, is no longer used for international mail. The insurance amount is recorded on PS Form 2976-A, Customs Declaration and Dispatch Note — CP 72.
• International Registered Mail service is available for a fee for First-Class Mail International and the Priority Mail International Flat-Rate Envelopes only. Regis­tered Mail service indemnity is limited to $43.73.

Check the IMM for country-specific information and availability of other international extra services.