Area Consumer Affairs Managers and Customer Service Program Specialist Contacts

 

District

Name

Hotline

Address

ZIPs and Areas Served

Alabama

Ms. Viola Freeman

205-521-0292

351 24th St N Rm 123

Birmingham AL 35203-9631

350,351,352,354,355,356,357,358,359,360,361,362,363, 364,365,366,367,368

Alaska

Ms. Dawn Peppinger

907-564-2940

3201 C St Ste 201

Anchorage AK 99503-9631

995, 996, 997, 998, 999

Albany

Mr. David Desrosiers

518-452-2406

30 Old Karner Rd

Albany NY 12288-9631

120, 121, 122, 123, 128-139

Albuquerque

Mr. Anthony Baca

505-346-8063

1135 Broadway Blvd NE Rm 221

Albuquerque NM 87101-9631

865, 870, 871, 872, 873, 874, 875, 877, 878, 879, 880, 881, 882, 883, 884

Appalachian

Mr. Susie Howard (A)

304-561-1071/73

PO Box 59631

Charleston WV 25350-9631

280, 281, 282, 283, 284, 285, 287, 288, 289, 297

Arizona

Ms. Ronda Carrington

602-223-3223

PO Box 21628

Phoenix AZ 85036-1628

850, 852, 853, 855, 856, 857, 859, 860, 863, 864

Arkansas

Ms. Rick Carter

501-228-4280/4285

420 Natural Resources Dr

Little Rock AR 72205-9631

716, 717, 718, 719, 720, 721, 722, 723, 724, 725, 726, 727, 728, 729

Atlanta

Ms. Kim Amis (A)

404-765-7619

3900 Crown Rd SW Rm 243

Atlanta GA 30304-9631

300, 301, 302, 303, 305, 306, 311, 399

Baltimore

Ms. Iris Baylor

410-347-4452

900 E Fayette St Rm 109C

Baltimore MD 21223-9631

210, 211, 212, 214, 215, 216, 217, 218, 219

Bay-Valley

Ms. Elma Ramirez

510-251-3373

201 13th St Rm 228

Oakland CA 94612-9605

939, 945, 946, 947, 948,950, 951

Big Sky

Ms. Lisa Blomquist

406-657-5775

841 S 26th St

Billings MT 59101-9631

590, 591, 592, 593, 594, 595, 596, 597, 598, 599

Boston

Ms. Janice Jackson (A)

617-654-5891

25 Dorchester Ave Rm 4009

Boston MA 02205-9631

021, 022, 024

Capital

Mr. Gilberto Otero

202-636-1314

900 Brentwood Dr NE

Washington DC 20066-9998

200, 202, 203, 204, 205, 206, 207, 208, 209

Capitol Metro Area

Mr. Joseph Lacko

301-548-2833

16501 Shady Grove Rd

Gaithersburg MD 20898-3209

Baltimore, Capital, Northern Virginia, Richmond, Greater South Carolina, Mid-Carolinas, Greensboro

Caribbean

Ms. Maria Reyes

787-622-1817

585 F D Roosevelt Ave Ste 195

San Juan PR 00936-9631

006, 007, 008, 009

Central Florida

Mr. Alan Stigall

407-333-4804

PO Box 999640

Mid Florida FL 32799-9640

327, 328, 329, 347, 349, 334

Central Illinois

Ms. Beverly Howard

708-563-7751

6801 W 73rd St

Bedford Park IL 60499-9631

604, 605, 609, 613, 614, 615, 616, 617, 618, 619, 625, 626, 627

Central New Jersey

Mr. Jake Truex

732-819-3899

21 Kilmer Rd

Edison NJ 08899-9631

077, 085, 086, 087, 088, 089

Central Pennsylvania

Ms. Marita Hines

717-257-4803

1425 Crooked Hill Rd

Harrisburg PA 17107-9631

201, 220, 221, 222, 223, 226, 227

Central Plains

Ms. Vickie Schroeder

402-573-2110

5303 N 91st Ave

Omaha NE 68134-9631

515, 516, 664, 665, 666, 668, 669, 670, 671, 672, 673, 674, 675, 676, 677, 678, 679, 680, 681, 683, 684, 685, 686, 687, 688, 689, 690, 691, 692, 693

Chicago

Ms. Carmen Santiago

312-983-8403

433 W Harrison St 2nd Flr

Chicago IL 60607-9631

606, 607, 608

Cincinnati

Ms. Bonnie Manies

513-684-5794

1591 Dalton St Rm 108

Cincinnati OH 45234-9631

224, 225, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 244

Colorado/Wyoming

Mr. Lisa Gamboa

303-853-6070

7500 E 53rd Pl Rm 2214

Denver CO 80266-9631

800, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 811, 812, 813, 814, 815, 816, 818, 819, 820, 821, 822, 823 824, 825, 826, 827, 828, 829,830, 831

Columbus

Ms. Melody Rurik

614-722-9758

850 Twin Rivers Dr

Columbus OH 43216-9631

240, 241, 242, 243, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256, 257, 258, 259, 261, 262, 263, 264, 265, 266, 267, 268

Connecticut

Ms. Lori Gaither Gordon

860-524-6085

99 E River Dr Flr 8D

East Hartford CT 06108-9612

060–069

Dakotas

Ms. Patricia Larson

605-333-2646

PO Box 7570

Sioux Falls SD 57117-7570

565, 567, 570, 571, 572, 573, 574, 575, 576, 577, 580, 581, 582, 583, 584, 585, 586, 587, 588

Dallas

Ms. Kathy Angerami (A)

972-393-6730

951 W Bethel Rd

Coppell TX 75099-9631

750, 751, 752, 753, 754, 755, 756, 757, 758, 759

Detroit

Ms. Pamela Collins (A)

313-234-8842

1401 W Fort Rm 226A Administrative Side

Detroit MI 48233-9501

481, 482, 492

Eastern Area

Mr. Max Raizada

412-494-2504

5315 Campbells Run Rd

Pittsburgh PA 60117-4000

Appalachian, Cincinnati, Northern Ohio, Columbus, Erie, Central PA, Kentuckiana, Philadelphia Metro, Pittsburgh, South Jersey

Erie

Ms. Barbara Gerenser

814-836-7360

2709 Legion Rd

Erie PA 16515-9621

169, 170, 171, 172, 172, 173, 174, 175, 176, 177, 178, 179, 182, 184, 185, 186, 187, 188, 195, 196

Fort Worth

Ms. Arlene Sanchez

817-317-3626

4600 Mark IV Pky

Fort Worth TX 76161-9631

760, 761, 762, 763, 764, 768, 769, 795, 796, 739 790, 791, 792, 793, 794

Gateway

Ms. Beverly Lambert (A)

314-436-3699

1720 Market St Rm 1015

St Louis MO 63155-9631

620, 622, 623, 624, 628, 629, 630, 631, 633, 634, 635, 650, 651, 652, 653

Greater Indiana

Ms. Joy Simmons

317-870-8243

PO Box 9631

Indianapolis IN 46298-9631

460, 461, 462, 463, 464, 465, 466, 467, 468, 469, 472, 473, 474, 475, 478, 479

Greater Michigan

Ms. Sabrina Todd

616-776-6149

PO Box 999631

Grand Rapids MI 49599-9631

486, 487, 488, 489, 490, 491, 493, 494, 495, 496, 497

Greater South Carolina

Ms. M. Suzette Jenkins

803-926-6389/6335

PO Box 929632

Columbia SC 29292-9632

410, 434, 435, 436, 450, 451, 452, 453, 454, 455, 458, 470

Great Lakes Area

Ms. Susan Shields

630-539-4835

244 Knollwood Dr 4th Flr

Bloomingdale IL 60117-4000

Central Illinois, Chicago, Detroit, Gateway, Greater Indiana, Greater Michigan, Lakeland, Northern Illinois, Royal Oak

Greensboro

Ms. Cathel Brown

336-668-1235

PO Box 27499

Greensboro NC 27498-9631

430, 431, 432, 433, 437, 438, 456, 457

Hawkeye

Ms. Jan Dorsey (A)

515-251-2330

PO Box 189996

Des Moines IA 50318-9631

500, 501, 502, 503, 504, 505, 506, 507, 508, 509, 510, 511, 512, 513, 514, 520, 521, 522, 523, 524, 525, 526, 527, 528, 612

Honolulu

Ms. Lynne Moore

808-423-3934

3600 Aolele St Rm 112

Honolulu HI 96820-9631

967, 968, 969

Houston

Mr. Jerry Warren

713-226-3147

PO Box 250001

Houston TX 77202-9631

770, 771, 772, 773, 774, 775, 776, 777, 778

Kentuckiana

Mr. Cathy Snyder

502-473-4225/26

PO Box 31631

Louisville KY 40231-9631

155, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168

Lakeland

Mr. Christopher Baltz

414-287-2530

PO Box 5011

Milwaukee WI 53201-5011

498, 499, 530, 531, 532, 534, 535, 537, 538, 539, 541, 542, 543, 544, 545, 549

Long Island

Ms. Marge Brady

631-582-7510

PO Box 7604

Islandia NY 11760-9631

005, 115, 117, 118, 119

Los Angeles

Ms. Beverly Young

323-586-4478

7001 S Central Ave Rm 267-A

Los Angeles CA 90052-9631

900, 901, 902, 903, 904

Louisiana

Mr. Vanessa Roy (A)

504-589-1130

701 Loyola Ave Rm 11011

New Orleans LA 70113-9631

700, 701, 703, 704, 705, 706, 707, 708, 710, 711, 712, 713, 714

Maine

Mr. Michael Doyle

207-828-8591/8518

380 Riverside St

Portland ME 04103-7025

039, 040, 041, 042, 043, 044, 045, 046, 047, 048, 049

Massachusetts

Ms. Sarah A. Florio

978-664-7042

74 Main St

N Reading MA 01889-9631

010, 011, 012, 013, 014, 015, 016, 017, 018, 019, 055

Mid-America

Ms. Connie Mori

816-374-9186

315 W Pershing Rd Rm 502

Kansas City MO 64108-9631

636, 637, 638, 639, 640, 641, 644, 645, 646, 647, 648, 654, 655, 656, 657, 658, 660, 661, 662, 667

Mid-Carolinas

Ms. Ellen Herbert (A)

704-424-4422

2901 I-85 S

Charlotte NC 28228-9976

400, 401, 402, 403, 404, 405, 406, 407, 408, 409, 411, 412, 413, 414, 415, 416, 417, 418, 420, 421, 422, 423, 424, 425, 426, 427, 471, 476, 477

Mississippi

Mr. Gale Purvis

601-351-7358

1461 Lakeover Rd

PO Box 99655

Jackson MS 39205-9655

369, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396, 397

Nevada-Sierra

Ms. Loretta Kirkpatrick (A)

702-361-9466

1001 E Sunset Rd Rm 1002

Las Vegas NV 89199-9655

889, 890, 891, 893, 894, 895, 897, 898, 961

New Hampshire/Vermont

Ms. Kathi Roy

603-626-6818

955 Goffs Falls Rd

Manchester NH 03103-9631

030, 031, 032, 033, 034, 035, 036, 037, 038, 050, 051, 052, 053, 054, 056, 057, 058, 059

New York

Ms. Rosalie Torres

212-330-3667

421 8th Ave Rm 4202-0

New York NY 10199-9631

090, 091, 092, 093, 094, 095, 096, 097, 098, 100, 101, 102, 104

New York Metro Area

Ms. Duquesa Wright

718-321-5724

142-02 20th Ave Rm 320

Flushing NY 11351-0500

Caribbean, Central Jersey, Long Island, New York, Northern Jersey, Triboro, Westchester

Northeast Area

Ms. Christie Christensen

860-285-7151

6 Griffin Rd

North Windsor CT 06006-7030

Albany, Boston, Connecticut, Maine, Massachusetts, New Hampshire/Vermont, Southeast New England, Western New York

Northern Illinois

Ms. Chris Bzdelik

630-260-5510

500 E Fullerton Ave

Carol Stream IL 60199-9631

600, 601, 602, 603, 610, 611

Northern New Jersey

Ms. Toni Ramos (A)

973-468-7045

494 Broad St 2nd Flr

Newark NJ 07102-9335

070, 071, 072, 073, 074, 075, 076, 078, 079

Northern Ohio

Ms. Vanessa L. Hutchinson

216-443-4416

2400 Orange Dr Rm 25

Cleveland OH 44101-9631

439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449

Northern Virginia

Ms. Chatika “Tika” K. Copeland

703-698-6563

8409 Lee Hwy

Merrifield VA 22081-9631

290, 291, 292, 293, 294, 295, 296

North Florida

Ms. Lindy Green (A)

904-858-6511

PO Box 40005

Jacksonville FL 32203-0005

320, 321, 322, 323, 324, 325, 326, 344

Northland

Ms. Natalie Sorvari

612-349-6397

100 S 1st St Rm 115

Minneapolis MN 55401-9631

540, 546, 547, 548, 549, 550, 551, 553, 554, 555, 556, 557, 558, 559, 560, 561, 562, 563, 564, 566

Oklahoma

Ms. Kerry Rennels (A)

405-553-6552

320 SW 5th

Oklahoma City OK 73125-9631

730, 731, 734, 735, 736, 737, 738, 740, 741, 743, 744, 745, 746, 747, 748, 749

Pacific Area

Ms. Grace David

415-536-6503

390 Main St Ste 710

San Francisco CA 94105-2081

Bay-Valley, Honolulu, Los Angeles, Sacramento, San Diego, San Francisco, Santa Ana, Sierra Coastal

Philadelphia Metro

Ms. Regina Foster-Carter (A)

215-895-8909

2970 Market St Rm 117

Philadelphia PA 15290-9631

189, 190, 191, 192, 193, 194

Pittsburgh

Ms. Carol Wallace

412-359-7845

1001 California Ave

Pittsburgh PA 15290-9631

150, 151, 152, 153, 154, 156, 260

Portland

Ms. Patricia Carcasses

503-294-7878/7879

PO Box 4759

Portland OR 97208-9631

970, 971, 972, 973, 974, 975, 976, 977, 978, 979, 986

Richmond

Ms. Joanne Parham

804-775-6165

1801 Brook Rd

Richmond VA 23232-9631

270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 286

Rio Grande

Ms. Mona Maze

210-368-8448

10410 Perrin Bietel Rd

San Antonio TX 78284-9631

733, 765, 766, 767, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 797, 798, 799, 885

Sacramento

Ms. Marilyn Starrett

916-373-8630

3775 Industrial Blvd

W Sacramento CA 95799-0070

936, 937, 942, 952, 953, 956, 957, 958, 959, 960

Salt Lake City

Mr. Ronald Hubrich

801-974-2505

1760 W 2100 S

Salt Lake City UT 84199-9631

840, 841, 843, 844, 845, 846, 847

San Diego

Ms. Elly Stanton (A)

858-674-2670

11251 Rancho Carmel Dr Rm 245

San Diego CA 92199-9631

919, 920, 921, 922, 923, 924, 925

San Francisco

Ms. Rachel Munoz

415-371-5165

PO Box 7834

San Francisco CA 94120-7834

940, 941, 943, 944, 949, 954, 955, 962, 963, 964, 965, 966

Santa Ana

Ms. Sandra Alvarez (A)

714-662-6275

3101 W Sunflower Ave

Santa Ana CA 92799-9325

905, 906, 907, 908, 917, 918, 926, 927, 928

Seattle

Ms. Dana Blakeslee

206-378-2630

PO Box 90306

Seattle WA 98109-9631

980, 981, 982, 983, 984, 985, 988, 989

Sierra-Coastal

Ms. Alicia Delgadillo (A)

661-775-6680

28201 Franklin Pky

Santa Clarita CA 91383-9606

910, 911, 912, 913, 914, 915, 916, 930, 931, 932, 933, 934, 935

Southeast Area

Ms. Rhonda Kimbrough

901-747-7562

225 N Humphreys Blvd

Memphis TN 38166-0830

Alabama, Atlanta, Central Florida, Mississippi, North Florida, South Florida, South Georgia, Suncoast, Tennessee

Southeast Michigan

Ms. Juanita Banks

248-336-3125

1 Ajax Dr Ste 101

Madison Heights MI 48071-9620

480, 483, 484, 485

Southeast New England

Ms. Sharon Angelone (A)

401-276-3917

24 Corliss St

Providence RI 02904-9631

020, 023, 025, 026, 027, 028, 029

South Florida

Ms. Ellen Uptgrow

305-470-0801

2200 NW 72nd Ave Ste 225

Miami FL 33152-9000

330, 331, 332, 333, 340

South Georgia

Ms. Donna L. Ricks

478-752-8730

451 College St

Macon GA 31213-9631

298, 299, 304, 308, 309, 310, 312, 313, 314, 315, 316, 317, 318, 319, 398

South Jersey

Ms. Cathy Sinesi

856-933-4459

PO Box 9001

Bellmawr NJ 08099-9631

080, 081, 082, 083, 084, 197, 198, 199

Southwest Area

Mr. Bill Halstead

214-819-8861

7800 N Stemmons Freeway Ste 900

Dallas TX 75247-4225

Albuquerque, Arkansas, Dallas, fort Worth, Houston, Louisiana, Oklahoma, Rio Grande

Spokane

Mr. Stephen Rorie

509-626-6721

707 W Main Ave Ste 600

Spokane WA 99299-9631

832, 833, 834, 835, 836, 837, 838, 990, 991, 992, 993, 994

Suncoast

Ms. Vicki Freeman

813-889-4316

6013 Benjamin Rd Ste 201

Tampa FL 33634-5144

335, 336, 337, 338, 339, 341, 342, 346

Tennessee

Ms. Ruth McCarver

615-872-5623

811 Royal Pkwy

Nashville TN 37229-9631

307, 370, 371, 372, 373, 374, 376, 377, 378, 379, 380, 381, 382, 383, 384, 385

Triboro

Ms. Pelrique (Ricki) Price

718-321-5485/90/91

142-02 20th Ave

Flushing NY 11351-9631

103, 110, 111, 112, 113, 114, 116

Westchester

Ms. Rita Cody

914-697-7020

1000 Westchester Ave

White Plains NY 10610-9631

004, 105, 106, 107, 108, 109, 124, 125, 126, 127

Western Area

Ms. Elaine Bullock (A)

303-313-5500

1745 Stout St Ste 100

Denver CO 80299-0100

Alaska, Arizona, Big Sky, Central Plains, Colorado/Wyoming, Dakotas, Hawkeye, Mid-America, Nevada-Sierra, Northland, Portland, Salt Lake City, Seattle, Spokane

Western New York

Ms. Mary Ann Molenda

716-846-2507

1200 William St Rm 100

Buffalo NY 14240-9631

140–149