APC — PO Box Renewals Frequently Asked Questions

Q. What is an Automated Postal Center (APC)?

A. An APC is a convenient kiosk that provides custom­ers with quick, easy, and convenient access to postal products and services that retail customers most frequently buy. The majority of the APCs are avail­able 24 hours a day, 7 days a week.

Q. Where can I find an APC?

A. Go to www.usps.com/locator and select “Automated Postal Center” from the drop-down menu.

Q. What forms of payment are accepted at the APC?

A. APCs accept the same credit cards that we accept at our retail counters: American Express, Diners Club, Discover, JCB, MasterCard, and VISA. They also accept most debit cards. VISA transactions have a $50 limit.

Q. What information do I need to provide to renew my PO Box at an APC?

A. You must provide PO Box number, PO Box ZIP Code, and the last name or business name.

Q. What if the APC can’t find my PO Box information?

A. We recommend that you acquire a new PS Form 1093 application, fill it out with all of your current information, and present it to the Post Office where your PO Box is located to ensure we have your most current information on file. Please note that you will be required to provide two forms of identification.

Q. Can I choose to renew for 6 or 12 months?

A. Yes, you can select to renew for 6 or 12 months.

Q. Can I renew my PO Box while traveling in another city/state?

A. Yes, you can renew your PO Box at any Post Office that has an APC.

Q. What are the advantages of renewing my PO Box at an APC?

A. APCs offer convenient locations and times to fit your busy schedules. Most APCs are accessible 24 hours a day, 7 days a week, and you can renew your PO Box at any APC in the U.S. When you’re traveling, your PO Box payment can still be on time. Quick, easy, and convenient!

Q. How do I set up automatic payment for my PO Box renewals?

A. Go to www.usps.com/poboxes and go to PO Boxes Online. After you login, you can add your credit card to your PO Box account, and your PO Box fees will be automatically charged to your card every 6 or 12 months.