Effective April 1, 2012, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 503.4.2.1 to align the maximum indemnity for all sources of domestic postal insurance to the same $5000 limit.
On September 6, 2011, the option to purchase insurance indemnity limit was increased at all Automated Postal Centers® from $500 to $5,000 to align with the limits provided at retail Post Office™ locations. However, insurance purchased on eBay® continued with a $500 maximum limit. On January 2, 2012, this limitation was increased to allow mailers to insure applicable mailpieces up to $5,000 when purchasing domestic insurance on eBay. In response to this change, the Postal Service will remove reference to the prior eBay indemnity limitation from the DMM.
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Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM)
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500 Additional Mailing Services
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503 Extra Services
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4.0 Insurance
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4.2 Basic Information
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4.2.1 Description
The following standards apply to insured mail service:
[Revise the first sentence in item a to read as follows. In addition, delete item b in its entirety and redesignate items c through e as b through d.]
a. Insured mail purchased at a retail Post Office location, including an Automated Postal Center (APC) or online through Click-N-Ship or a USPS-approved provider of PC Postage products, provides up to $5,000 indemnity coverage for articles that are lost, damaged, or have missing contents, subject to the standards for the service and payment of the applicable fees.***
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We will incorporate this revision into the next monthly update of the online DMM, which is available via Postal Explorer® at http://pe.usps.com.
— Product Classification,
Pricing, 3-8-12
