Effective February 27, 2020, Publication 431, Post Office Box Service and Caller Service Fee Groups, is revised to include the following changes.
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[Add the following entries:]
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The online version of Publication 431 is dated July 2013. Publication 431 is currently available on the Postal Service™ PolicyNet website (blue.usps.gov/cpim):
n Go to blue.usps.gov.
n In the left-hand column, click Essential Links, and then click PolicyNet.
n Go to the right-hand side under “Published Forms and Directives.”
n Click Publications.
Offices with WebBATS Manager/Supervisor access can view current Publication 431 information by going to the WebBATS Edit Facility Information page, as follows:
1. Go to the WebBATS main menu, and select Utility> Facility>Edit Facility option.
2. View the Fee Group field on the Edit Facility Information page.
— Retail Operations,
Retail and Customer Service Operations, 2-27-20
