Strengthen our business-to-consumer channel.
Improve our customers’ experience.
Compete for the package business.
Become a leaner, faster and smarter organization.
“These strategies serve as the foundation for a revitalized Postal Service that competes for customers, adapts to a dynamic marketplace and provides better service and value to the American public. We have restructured all of our major initiatives and activities to ensure the success of our core business strategies.”
Pat DonahoePostmaster General and Chief Executive Officer