To better serve the public, the Postal Service has opened three Customer Care Centers since the fall of 2012.
The centers receive calls to 1-800-ASK-USPS, our national customer care line. Calls are handled by knowledgeable employees who are trained to answer questions and offer useful tips and suggestions.
In 2013, the Postal Service also continued to improve employee training programs to emphasize the importance of being friendly, courteous and helpful.
