Recognizing how important it is to maintain Post Office access in America’s communities, the Postal Service began implementing its POStPlan in 2012 to keep low-volume Post Offices open by realigning window hours based on customer use. With an expected completion date of January 2015, POStPlan has adjusted the hours of more than 9,700 Post Offices. So far, these changes have saved us more than $236 million in annual costs while maintaining access to those important communities.
Additionally, we’ve held nearly 13,000 meetings with community members to discuss new hours of operations, as well as alternatives. Communities also can ask for services to be transitioned to a nearby Post Office, or they may use rural carriers or highway contract routes.
