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Link to "Priority: You" Link to contents for "United States Postal Service2014 Annual Report to Congress"      Link to "Targeting Customers"

A Transparent Mail Process

The Postal Service continues to work hard to make it possible for customers to “see” their mail as it moves through our system.

Our goal is to ensure every piece of mail contains a barcode so we can scan it and provide enhanced visibility to our customers. We’ll transmit this data online so senders and receivers alike can track their mailpieces.

To date, the Postal Service has deployed more than 200,000 wireless Intelligent Mail Devices, which provide customer tracking data within 15 minutes. We are in the process of replacing the older devices with our new mobile delivery device, which will enable customer updates within 5 minutes.

In addition to adding value to the mail and better equipping us to compete in the marketplace, our scanning success also will help us improve logistics and become more efficient.




Link to "Priority: You" Link to contents for "United States Postal Service2014 Annual Report to Congress"      Link to "Targeting Customers"
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