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From March 16–19, 2014, 2,800 large and small business customers attended the annual National Postal Forum (NPF) held in National Harbor, MD, despite a severe snowstorm that impacted the entire Washington, DC Metro area. Since 1968, the National Postal Forum has been the preeminent mailing industry meeting bringing together the Postal Service and its major customers — including corporations, state and local governments and nonprofit groups. The four days of business sessions featured more than 130 educational opportunities and explored topics ranging from strategy to operations and marketing to technology. Senior managers of the Postal Service also met with industry customers to resolve mailers’ issues, and the USPS sales force used the NPF to identify and close high-value revenue opportunities. Organized by a separate, not-for-profit educational corporation, this once-a-year event presents a unique opportunity for existing and prospective customers to meet and interact with USPS management and hear about existing and upcoming USPS products and services.
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