List Already Accurate - Mailer Move
Update Process Certification requires a
mailer to provide 100 percent of an electronic
version of an address list to the Postal
Service who will match the list against the
Postal Service change-of-address information
for an initial charge of $1.00 per
thousand records with a minimum charge of
$100.00.
Legal Restraint - Is available for
mailers who document that they are legally
restrained from using COA information from
sources other than directly from their
customers.
b. 100 Percent Database
Quality
Address Management is making progress
toward the goal of providing a 100 percent
accurate Address Management System
(AMS) database, by pursuing an aggressive
policy of ongoing quality reviews and by
developing technological and procedural
improvements to ensure better communication
between delivery and field AMS sites.
These steps have resulted in improvements
to the quality of the AMS database. AMS now
provides more timely delivery point address
information for use in all automated mail
processing, barcoding, and sorting operations.
It also is the source of all address
information products required by the
commercial industry to prepare automation
compatible mailings.
In 2000, the Postal Service initiated the
National AMS Street Review Program, moving
responsibility for AMS data quality measurements
from the areas to Headquarters and
ensuring that the measurements are applied
evenly across the nation. The team reviewed
over 1,840 individual carrier routes in 2003.
c. Address Quality
Improvement
Improving address quality reduces the
amount of UAA mail and improves the effectiveness
of automated mail-processing
operations. The Postal Service makes available
to mailers products and services that
assist them in attaining and maintaining, 100 |
percent deliverable address lists. Mailers who
use the resources detailed below are able to
produce more deliverable mailpieces and
gain access to worksharing discounts.
1. Address Element Correction
The Address Element Correction (AEC)
service was designed to correct addresses
that could not be matched to the Postal
Service's national ZIP+4 code file using
Coding Accuracy Support System (CASS)
certified address-matching software. AEC
corrects deficient addresses and identifies
those that do not exist. Already, millions of
addresses in mailers' files have been examined
and corrected, leading to improved
customer satisfaction.
AEC uses a variety of computer logic resolution
processes to correct as many
addresses as possible. It also produces a
diagnostic report about the mailer's list
management practices. The current electronic
service resolves, on average, 29
percent of the previously unmatched
addresses. More than 23 million addresses
were processed in 2003 with 6.9 million
addresses corrected.
2. Barcode Certification
To ensure the accuracy of barcodes
applied by mailers, the Postal Service evaluates
the ability of customers' hardware and
software to produce properly constructed
barcodes that meet Postal Service automation
requirements. There are many printers
that are certified as producing barcodes that
meet the required physical characteristics.
The National Customer Support Center
(NCSC) in Memphis, TN, maintains a list of
POSTNET barcode certification vendors.
3. Coding Accuracy Support System
CASS improves the accuracy of the carrier
route, five-digit ZIP Code, ZIP+4 code, and
delivery point codes that appear on mailpieces.
The program is a quality control
measure that ensures that software vendors
provide accurate, updated information and
software to customers who purchase this
information to process their mailing lists.
CASS software is available to all mailers,
service bureaus, and software vendors who
want to evaluate their address-matching |
Chapter 1 Compliance with Statutory Policies Introduction
Chapter 2 Postal Operations
- Public Perceptions, Customer Outreach, and Mailer Liaison
- Products and Services
- International Mail
- Mail Volume and Service Performance
- Mail Distribution
- Delivery Unit Operations
- Stamp Services
- Licensing Program
- Service and Market Development
- Retail Programs
- Pricing and Classification
- Technology
- Intelligent Mail
- Financial Management
Chapter 3 Financial Highlights
Chapter 4 2003 Performance Report and Preliminary 2005 Annual Performance Plan |