The 2010 Annual Performance Report and 2011 Annual Performance Plan

Since 2004, the Postal Service has combined the Comprehensive Statement on Postal Operations with the Annual Performance Report and Plan. Combining documents responsive to different legislative requirements not only reduces duplication, it also provides a more consistent presentation about actions taken to achieve results for the proceeding year, and efforts underway to support the plan for the coming year. The following describes the process used to determine corporate objectives, and the results for 2010 and targets for 2011. Information is also provided on performance background indicators and objective measurement systems.