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The image is the profile of an eagle's head adjoining the words United States Postal Service to form the corporate signature, along with the text About
     Link to "Foundation for the Future"
Comprehensive Statement - 2010 Comprehensive Statement on Postal Operations, 2010 Performance Report and 2011 Performance Plan
2010

  Foundation for the Future

TRADEMARKS

Chapter 1: Mission and Strategy
  • Document Purpose and Structure
  • Action Plan Overview / Assessment
  • Governance and Oversight

Chapter 2: Products and Services
  • Product Development
  • Stamps
  • Market Research
  • Price Change Preparation and Implementation

Chapter 3: Operations
  • Standardization and Network Optimization
  • Visibility
  • Addressing
  • Acceptance
  • Processing
  • Transportation
  • Facilities
  • Delivery and Pickup
  • Global Business
  • Resources and Support
  • Sustainability

Chapter 4: Customer Programs
  • Customer Experience Measurement
  • Customer Support
  • Outreach
  • Mailing Industry Dialog

Chapter 5: Workforce
  • Complement Management
  • Employee Recruitment
  • Learning and Development
  • Workforce Diversity and Inclusiveness
  • Compensation and Benefits
  • Labor Relations
  • Workplace Environment
  • Employee Communications and Outreach
  • Community Involvement

Appendix: Strategic Initiatives

The 2010 Annual Performance Report and 2011 Annual Performance Plan
  • Performance Management
  • The Annual Planning Process
  • Measurement
  • Strategic Goal: Improve Service
  • Strategic Goal: Improve Employee Engagement
  • Strategic Goal: Improve Financial Performance




     Link to "Foundation for the Future"
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