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The Business Service Network (BSN) provides customer support to the Postal Service’s largest commercial customers, helping maintain a $50 billion revenue base by resolving service issues, maintaining account relationships, communicating new postal rules and regulations, and identifying sales opportunities. The BSN links mailers with postal operations at all levels in the organization. For example, specialized BSN sales professionals, known as strategic account managers, work directly with top business mailers to understand their needs and technical issues in order to help them overcome barriers with responsive solutions.
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