Workforce Diversity and Inclusiveness

The Postal Service is one of the leading employers of minorities and women, with minorities comprising 39.7 percent of the workforce and women comprising 40.5 percent. 21 percent of employees are African-American; 8.9 percent are Hispanic; 8.6 percent are Asian-American/Pacific Islander; and 0.67 percent are American Indian or Alaska Native.

In July, Black Enterprise magazine highlighted the Postal Service as one of the “Top 40 Best Companies for Diversity.” For the tenth consecutive year, the Postal Service was selected one of “America’s Top Organizations for Multicultural Business Opportunities for 2010” by Diversity And, for the fourth year in a row, the Postal Service was included in Hispanic Business magazine’s annual “Diversity Elite 60” list of best companies for Hispanics.

The Postal Service participates in a number of events and conferences to reinforce the value of diversity. These events help make customers, suppliers, and employees aware of the Postal Service’s deep roots in every American community. Participation in national events included the National Urban League (Washington, DC), NAACP National Convention (Kansas City, MO), National Council of La Raza Conference (San Antonio), US Hispanic Chamber of Commerce National Convention (Dallas), LULAC (Albuquerque), LatinaStyle Business Series (New York City, Miami, Seattle), Gay Lesbian Bisexual Transgender Expo (New York City), and the Organization of Chinese Americans National Convention (Houston).

The employee-focused “I AM” campaign, conducted throughout the year, raised awareness through various communication media of the value that diversity brings to the workplace. The campaign’s first phase featured employee volunteers, donors, survivors, and heroes outside the workplace. The second phase highlighted employee responsibility for attendance, working “green,” providing customer service, growing the business, and treating others with dignity and respect. The final phase addressed the right of employees to be treated with dignity and respect and reviewed remedies that employees may pursue if they believe they have not been treated correctly.