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The William F. Bolger Center for Leadership Development in Potomac, MD, is the Postal Service’s national executive management and leadership training center. Its mission is to provide a premier learning environment for managers to develop, plan, and grow. This year, over 67,300 people used the center, including 19,447 employees who attended courses and meetings. The Bolger Center generated more than $15.8 million in 2010 by leasing its facilities for use by external clients.
The National Center for Employee Development (NCED), in Norman, OK, is the primary facility for learning to maintain and operate postal systems, networks, equipment, and vehicles. In 2010, NCED delivered courses to 337,933 people, 15 percent more students than were trained in 2009. There were 28,956 employees who attended the NCED campus or instructor-led training in their home office, taking courses that ran from three days to six weeks. Another 308,977 employees completed courses in their home offices using eLearning, the Postal Satellite Training Network (PSTN), MeetingPlace Webinars, and DVDs.
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