Postal Bulletin, Published Since March 4, 1880. PB 22083, August 22, 2002. Movers Guide, Online Telephone Directory

Poster-Don't let one phone call take it away-Fed. Trade Commission no.1-877-987-3728 or www.usps.com/postalinspectors

CONTENTS

The Postal Bulletin is also available on the World Wide Web at http://www.usps.com/cpim/ftp/bulletin/pb.htm for customers and at http://blue.usps.gov for employees.

New Publication: Because the Mail Matters

Administrative Services

Announcement: Biweekly E-mail Message Announcing Online Postal Bulletin - Beginning September 5, 2002

New Management Instruction: Information Technology Change and Configuration Management

Postal Service Launches Online Telephone Directory

Customer Relations

Mail Alert

Domestic Mail

DMM Revision: Optional Increase in Minimum Number of Pieces Required for Preparing 5-Digit Packages of Standard Mail Flats

DMM Revision: Confirm Service

DMM Notice: Mailing Magnets

U.S. Armed Forces/Reminder: "Any Service Member" Mail - Prohibited

U.S. Armed Forces: Free Mail Program

POM Revision/Correction: Mail Recovery Center Service Area Changes

Overseas Military Mail

Employees

New Finance Course: Business Finance Workshop - Online and in CD-ROM

Notice to All Employees: Thrift Savings Plan Fact Sheet

Finance

Financial Reporting - Manual SOA CAG H-L Offices Only: Accountbooks and Statements of Account for PFY 2003

Notice Available Online: Notice 25, Postal Accounting Period Planning Schedule, Postal Fiscal Year 2003

International Mail

ICM Updates: International Customized Mail

Fraud Alert

All Personnel Processing Mail for Dispatch Abroad: Foreign Order No. 466

Withholding of Mail Orders

Invalid Express Mail Corporate Account Numbers

Missing, Lost, or Stolen U.S. Money Order Forms

Missing, Lost, or Stolen Canadian Money Order Forms

Counterfeit Canadian Money Order Forms

Toll-Free Number Available to Verify Canadian Money Orders

International Mail (Continued)

Philately

Stamp Announcement 02-36: Presorted Standard Graphic Eagle Stamped Envelope

Pictorial Cancellations Announcement

Special Cancellation Die Hubs

American Commemorative Collectibles

Post Offices

Post Office Changes

Ordering Instructions/Reminder: Miscellaneous Cardboard Boxes

Mover's Guide News: Mover's Guide - September-December 2002, Volume 26

Retail

Notice/Clarification: Delivery Policy Pickup Service Versus Collection Service

Field Update: E-Mail Authorizations for Resetting Electronic Manual Reset Postage Meters

Publication 211 Revision: Clarification of Accounting Procedures and Processes for Handling Customer
Complaints, Claims, and Reimbursements

Handbook PO-102 Revision: Clarification of Accounting Procedures and Processes for Handling Customer
Complaints, Claims, and Reimbursements

Update: Requests for Information on Meter Licensees

Handbook PO-208 Revision: Clarification of Accounting Procedures and Processes for Handling Customer
Complaints, Claims, and Reimbursements

PS Form 5445 Revision: Stamp Vending Machine Reimbursement Request

Supply Management

Consolidate Custodial Product Ordering - Action Required

New Discount for AT&T Wireless Services

Labor Day Posters

Postal Bulletin Distribution

Postal Bulletin Index

Semiannual Index PB 22081 (7-25-02)

The Postal Bulletin is published biweekly; information is effective for one year unless it changes a permanent directive or unless otherwise specified.

Ordering Information: Following is the list of postal stock numbers (PSNs) to use when ordering copies of the Postal Bulletin from the MDC:

PB 22083: 7690-05-000-4848

PB 22082: 7690-05-000-4847

PB 22081: 7690-05-000-4846

PB 22080: 7690-05-000-4845

PB 22079: 7690-05-000-4844

PB 22078: 7690-05-000-4843

PB 22077: 7690-05-000-4842

PB 22076: 7690-05-000-4841

PB22075A: 7690-05-000-5051

PB 22075: 7690-05-000-4840

PB 22074: 7690-05-000-4839

PB 22073: 7690-05-000-4838

PB 22072: 7690-05-000-4837

PB 22071: 7690-05-000-4836

PB 22070: 7690-05-000-4835

PB 22069: 7690-05-000-4834

PB 22068: 7690-04-000-5675

PB 22067: 7690-04-000-5674

PB 22066: 7690-04-000-5673

PB 22065: 7690-04-000-5672

PB 22064: 7690-04-000-5671

PB 22063: 7690-04-000-5670

PB 22062: 7690-04-000-5669

PB 22061: 7690-04-000-5668

PB 22060: 7690-04-000-5667

PB 22059: 7690-04-000-5666

PB 22058: 7690-04-000-5665

PB 22057: 7690-04-000-5664

PB 22056: 7690-04-000-5663