13-ounce Mail: A Reminder for Postal Service Employees

All mail that weighs over 13 ounces and that uses only postage stamps as postage (this includes pre-paid Priority Mail Flat-Rate Boxes and Envelopes) must be presented to an employee at a retail service counter at a Post Office. This is part of ongoing security measures established by the Postal Service, in cooperation with other government agencies, to keep the public, customers, employees, and the mail safe.

Customers may use a convenient online postage appli­cation or generate postage on an Automated Postal Center® (APC®) if they wish to mail items that weigh more than 13 ounces. Online postage applications include the Postal Service’s Click-N-Ship service available at www.usps.com and PC Postage from an authorized USPS postage vendor. Customers may deposit items with online and electronic postage in Postal Service collection boxes or Post Office lobby mail slots, or give them to their USPS letter carrier. Alternate places customers can mail items are at contract postal units and USPS Approved Shipper loca­tions.

Customers who are unable to use one of the above methods to prepare and affix postage must present items weighing more than 13 ounces to a Postal Service employee at a Post Office retail service counter. Business customers who use postage meters may continue to use meter postage for packages of any weight and mailing method.

Decals have been placed on USPS collection boxes to indicate that deposit of stamped mail over 13 ounces is prohibited in collection boxes and any such mail will be returned to sender.

For more information, customers may call 800-ASK-USPS or go to www.usps.com. Employees will find addi­tional information such as SOPs, training resources, and service talks on the AVSEC New Program Web site at http://blue.usps.gov/site/wcm/connect/network_operations/logistics_and_processing/ams/avsec.

Note: All employees were required to have completed the Anonymous Mail training by October 15, 2007. If you have new employees or employees who were not trained, you must contact your district training office or go to USPS-TV On Demand at http://blue.usps.gov/pac/uspstv/welcome.htm and click on Full Video Listing in the left navigation bar. A list of training courses appears under the heading “Workplace Security.”